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Downloaded from
YTS.MX
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[distant siren wails]
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Official YIFY movies site:
YTS.MX
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[call handler]
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[man 1]
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- [call handler] Right, okay.
- [man 1]
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[call handler]
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[man 1]
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[call handler]
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[tense music plays]
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- [sirens wail]
- [man 2] Get out! Get out!
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We were first there.
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Um, first on the scene.
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- [screaming]
- [fire brigade siren wailing]
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Words can't explain it.
It was just mayhem.
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[woman 1] Get out of the tower!
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[man 3] It felt like I was
in the middle of a disaster movie.
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[screaming]
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Uh, that one whole side of the building
was just, like, completely in flames.
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I'd never seen anything like that.
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[police siren wails]
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[man 4] Wow. It's Towering Inferno, innit?
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- Fuck.
- [man 5] How is that possible?
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[indistinct shouting]
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[man 6] When people saw
a disaster like this happening in the UK,
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there was this sense of, "How could this
have been allowed to happen here?"
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[man 7] It seems to me there's bits
of the building falling off now.
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[sighs] I've never seen nothing like it.
It's like we're having our own 9/11, mate.
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At Grenfell,
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you had something completely different,
which I'd never seen before,
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which was a fire
engulfing the whole building.
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- [woman 2] Oh my gosh!
- [woman 3] How will someone help them?
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And it was obvious that something
had gone desperately wrong.
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[reporter 1] There are many questions,
most urgently about the cladding
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on this building.
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Arconic made the aluminum cladding
in question.
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[woman 4] I do remember thinking
somebody had been grossly negligent.
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What happened here? How did that get sold?
I don't understand that.
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[man 6] Tests had been manipulated.
Tests had been hidden.
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We've got so much evidence now
of really serious wrongdoing,
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um, and still no one's been arrested.
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[reporter 2] The warnings this building
was a firetrap apparently went unheard.
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This is a police crime scene.
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- What do we want?
- [crowd] Justice!
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- When do we want it?
- [crowd] Now!
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We want answers!
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[woman 5] I always think to myself,
you know, "Why...
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why did this have to happen?"
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People losing their lives, you know?
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Losing friends, family.
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I just think to myself, "Why?"
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[crowd chanting] We want answers!
We want justice!
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We want answers! We want justice!
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[sirens wailing]
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[music fades]
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[children chatter]
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[news jingle playing on radio]
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[reporter] BBC News at four o'clock.
This is Fenella Fudge.
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[forecaster] Plenty of sunshine,
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and this sunshine is going to stay with us
throughout the day.
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The temperature, 24, maybe 25 Celsius.
We could even sneak...
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[radio DJ] No change in the top three.
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Luis Fonsi's "Despacito"
made it a month at number one.
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It's now the longest-reigning
foreign language number one
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in official chart history.
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♪ Despacito... ♪
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[woman] Back in 2017,
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I remember quite a few famous songs
at the time.
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"Despacito" was a big one.
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Remember my mum kept playing it,
um, in the house and in the car.
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♪ ...a besos despacito... ♪
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[on radio] It's your girl Esi,
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and you're listening
to the biggest station in West London.
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This is 100% the song of the summer.
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- It's J Hus with "Did You See."
- ["Did You See" plays]
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♪ Came in a black Benz
Left in a white one ♪
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- [song plays in background]
- ♪ I'm just a hoodlum, uh, uh, uh ♪
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[mimics melody]
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Yeah, yeah.
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♪ Did you see what I done?
Came in a black Benz ♪
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♪ Left in a white one ♪
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♪ I'm just a hoodlum
I came with the bonsam ♪
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{\an8}♪ When brothers wanna try some... ♪
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{\an8}[Luana] I was excited
because I was going into year 8.
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{\an8}You know, it was becoming summertime.
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It was becoming hot.
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I would definitely say I was very bubbly.
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Um, I was very happy.
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♪ Did you see what he did?
The black Benz... ♪
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I always wanted to do good in my grades.
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[music continues]
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Yeah, I was...
I was a good, happy 12-year-old.
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[radio presenter] The A2 is building
westbound from Eltham towards Kidbrooke.
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Northbound traffic on the Blackwall Tunnel
southern approach is building...
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[Luana] I do remember later on that night,
we just went out for dinner.
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[suspenseful music plays]
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[man 1] By the time we drove back,
it might've been about 11:30.
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And then I got a text from a friend,
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"Fancy going on Xbox?"
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Played a few games.
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Said, "Oh, I've got work tomorrow."
Switched off and went to bed.
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So, yeah, it was as simple
as that, really.
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[forecaster] Feeling very warm again,
with a top temperature of 26 Celsius,
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79 Fahrenheit.
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[man 2] I think I went off to bed
around midnight.
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I was, uh, sleeping in the gym
around that time,
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just because I didn't like
sleeping in the dorm... [chuckles]
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...um... with a load of smelly firefighters.
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- [music stops]
- [phone line ringing]
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[line ringing, clicks]
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[call handler]
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- [uneasy music playing]
- [man 3] Vio!
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[man 4] Madness.
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[alarm bell ringing]
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[David] The bells went down
at about five to one.
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[alarm continues]
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[siren blaring]
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So, being the local station
at North Kensington,
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Grenfell Tower is on our grounds.
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[sirens approaching]
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On arrival, we saw some smoke
coming out of a window,
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which we knew was where the fire was.
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We, uh, made our way into the tower.
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The two, um, firefighters got ready
in all their breathing apparatus.
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[ascending footsteps plodding steadily]
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You could hear 'em breaking the door down,
and then they entered the flat.
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[door crashes]
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It was your everyday kitchen fire,
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which they managed to put out
quite quickly.
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[fire extinguisher whooshing]
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As you do after you've put the fire out,
you use your thermal imaging camera
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to have a look around to check,
make sure there's no hot spots.
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And that's when they noticed
the droplets of flame dripping,
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and they realized
that the fire had got out.
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[low, disquieting music playing]
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{\an8}I've sent the second crew in
to back them up.
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{\an8}I've been to other fires
where the fire has got into a flat above.
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{\an8}Although it was unusual,
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it wasn't, um, beyond possibilities
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that the fire could, um,
move up to the flat above.
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So I had no reason to believe
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we wouldn't soon be
going back to the station
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to carry on our night shift.
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I'd got to the ground floor
where I met a young girl
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who explained to me
that her little sister,
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um, was on the 20th floor
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and was it all right for her
to go up and get her?
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She told me her name was Jessica.
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I thought I would quickly go up
and bring her little sister down to her
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and then carry on with what I was doing.
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- [elevator clatters]
- I wasn't worried at all.
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I pressed the 20th floor...
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[elevator whirring]
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...and, uh, suddenly the light came on
on the 15th floor.
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[automated voice] Fifteen.
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- [David] The doors opened...
- [door clatter]
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...and a huge rush of black smoke
just filled the lift.
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I'm in trouble here. I need to get out.
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I need my breathing apparatus, for one,
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and I need to get down as quick as I can
to get this, um, girl out of her flat.
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[tense music plays]
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[reporter 1] The breaking news
this morning that a major fire
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has engulfed a tower block in West London,
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and it's been confirmed as Grenfell Tower.
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[reporter 2] Questions about
how a building
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that is of a concrete construction
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could have been
engulfed by flames so quickly.
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[man 1] Get out! Get out!
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[man 2] The thing went up in seconds.
Just going up and up and up and up.
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I never seen nothing like it.
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It was like something
out of a Hollywood disaster movie.
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- [faint sirens wail]
- [screaming]
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[distant siren wailing]
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[man] I've been writing about Grenfell
for seven years.
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If you added up
all the articles I've written,
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it would be over 1,000 by now.
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[keyboard clacking]
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When people saw a disaster like this
happening in London, in the UK,
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there was this sense of,
"How could this have happened here?"
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Because it shook people's sense
of the country they live in, I think,
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that that was a possibility here.
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It's changed my life, really.
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There was my career up until Grenfell,
and then there's my life since,
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and it's completely different.
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I'd only been the news editor
for, um, about five or six months,
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which is kind of... a bit of a...
bit of a throw-in at the deep end.
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I think everyone probably remembers
the first time they saw those images.
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[man 1] To be honest,
you would not think a cement building...
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[Peter] I think in the aftermath
of a fire like Grenfell,
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there's a desire, I think,
among the media, I would say,
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to find a simple scapegoat,
a simple narrative.
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Someone whose picture
they can put in the paper.
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Someone who they can paint
as the bad guy who made this happen.
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The Daily Mail newspaper
ran a very aggressive piece
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which named the owner of the flat
where the fire started.
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[tense, rhythmic music plays]
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There's a suggestion on social media
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that it's something to do
with, like, Islamic terrorism,
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when the guy is
an Ethiopian Orthodox Christian
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who had a picture
of the Virgin Mary in his flat.
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{\an8}He was an Uber driver.
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{\an8}He'd lived in a flat on the fourth floor
of Grenfell Tower for about 25 years.
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[man 2] It's the fourth floor.
Quick, quick, quick! Burning.
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The police suggested
he go into witness protection
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because of the level of harassment.
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Because once The Daily Mail started,
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all the other newspapers were trying
to get their story about him too.
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He was a survivor, you know,
and a victim of what had happened.
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He... he had no responsibility at all
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for anything that happened
at Grenfell Tower.
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{\an8}- [reporter 3] Today is 14th June...
- [police siren wailing]
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{\an8}[Peter] I did have this sense
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{\an8}that something has gone
deeply, deeply wrong here.
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So you wanna find people who understand
fire safety risks in high-rise buildings
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00:11:17,240 --> 00:11:19,359
and just wanna ask them
as many questions as you can.
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[phone ringing, vibrating]
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[man 3] I had got a phone call
early in the morning, and it was the BBC.
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And then Sky News. That was bad.
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So I went online to see the news.
I immediately saw a massive fire.
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I've been investigating fires
in high-rise buildings for some time.
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{\an8}When I first saw the images of the fire,
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{\an8}I knew it was probably
because of cladding.
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{\an8}[reporter speaking over laptop]
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[Guillermo] Very quickly,
we started to look into ACM,
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which is a type of cladding.
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ACM is aluminum composite material.
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So you can see,
it's aluminum here and aluminum here.
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00:12:02,800 --> 00:12:06,480
And then in the middle of it,
the thicker, darker part, is the polymer.
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00:12:08,440 --> 00:12:12,280
Polymers are plastics.
All plastics... all plastics are flammable.
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The polymer that is in the middle,
the most popular one is PE, polyethylene.
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This happens to be a raw PE.
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We see that, actually,
the material then becomes very flammable,
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and it isn't safe.
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[dramatic instrumental music plays]
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The reason why
aluminum composite material is dangerous
236
00:12:32,960 --> 00:12:37,200
is because fire spreads really quickly,
and it's difficult to put out.
237
00:12:38,640 --> 00:12:42,399
[Peter] This is a building material
that's, by the 2010s, very popular.
238
00:12:42,400 --> 00:12:45,919
It's in use in buildings
in every continent.
239
00:12:45,920 --> 00:12:49,040
Millions and millions of square meters
of it are being sold.
240
00:12:50,120 --> 00:12:52,039
There were many companies around the world
241
00:12:52,040 --> 00:12:54,399
that were producing,
marketing, and selling ACM,
242
00:12:54,400 --> 00:12:55,800
and one of them was Alcoa.
243
00:12:56,840 --> 00:13:00,199
[man] You don't have to look far.
You're sitting in a hotel,
244
00:13:00,200 --> 00:13:03,199
sitting on a plane, checking your emails,
245
00:13:03,200 --> 00:13:06,199
there's a good chance
that the aluminium you're seeing
246
00:13:06,200 --> 00:13:07,959
has come from Alcoa alumina...
247
00:13:07,960 --> 00:13:10,360
[voice echoes, fades]
...Alcoa alumina, Alcoa alumina...
248
00:13:10,880 --> 00:13:13,759
{\an8}Alcoa was the Aluminum Company of America,
249
00:13:13,760 --> 00:13:15,560
{\an8}shortened to Alcoa.
250
00:13:16,480 --> 00:13:18,879
Sort of one of the older and bigger,
251
00:13:18,880 --> 00:13:21,759
historically, I would say,
prestigious corporations
252
00:13:21,760 --> 00:13:23,280
in the United States.
253
00:13:24,760 --> 00:13:27,399
A lot of products in different markets.
254
00:13:27,400 --> 00:13:29,160
Wings for airplanes.
255
00:13:29,760 --> 00:13:32,400
Aluminum panels
in the automotive industry.
256
00:13:33,240 --> 00:13:35,359
[floor traders clamor]
257
00:13:35,360 --> 00:13:37,320
[Sara] Very big on the stock market.
258
00:13:38,240 --> 00:13:41,759
There was a feeling
that the stock value could be unlocked
259
00:13:41,760 --> 00:13:43,279
by splitting up the company.
260
00:13:43,280 --> 00:13:46,720
[female voice-over]
Arconic: Innovation, engineered.
261
00:13:47,280 --> 00:13:49,399
[Sara] That's what became Arconic.
262
00:13:49,400 --> 00:13:51,559
- [dynamic music playing]
- [applause, whooping]
263
00:13:51,560 --> 00:13:53,559
[Peter] Arconic was a division of Alcoa,
264
00:13:53,560 --> 00:13:55,799
and it was their French arm
that handled the sale
265
00:13:55,800 --> 00:13:58,360
of the ACM PE cladding to Grenfell Tower.
266
00:14:00,560 --> 00:14:02,839
[reporter 1] As investigators
assess the damage,
267
00:14:02,840 --> 00:14:05,919
one supplier has been
thrust into the spotlight.
268
00:14:05,920 --> 00:14:07,079
Arconic.
269
00:14:07,080 --> 00:14:09,560
{\an8}Arconic made
the aluminum cladding in question.
270
00:14:10,520 --> 00:14:12,879
[reporter 2] Visible from miles away...
271
00:14:12,880 --> 00:14:17,880
[Sara] When the fire happened,
I found out Arconic had been involved,
272
00:14:18,440 --> 00:14:20,239
and I can remember thinking,
273
00:14:20,240 --> 00:14:23,240
"I really hope
they didn't put polyethylene panels."
274
00:14:24,800 --> 00:14:27,959
Because it's a petroleum-based product,
275
00:14:27,960 --> 00:14:30,720
it's gonna burn,
and it's gonna burn vigorously.
276
00:14:32,160 --> 00:14:34,159
So on a high-rise building,
277
00:14:34,160 --> 00:14:38,079
thinking about when you have
something that is highly flammable,
278
00:14:38,080 --> 00:14:40,920
people don't have the time to evacuate.
279
00:14:41,720 --> 00:14:43,759
[reporter 2] Families had been
sleeping here.
280
00:14:43,760 --> 00:14:46,600
Some were still trapped inside.
281
00:14:47,480 --> 00:14:48,799
[Sara] And then later on,
282
00:14:48,800 --> 00:14:52,200
it came out in the news
that it had been the polyethylene panels.
283
00:14:53,240 --> 00:14:54,880
How did this get sold?
284
00:14:55,920 --> 00:14:59,719
Why was it sold? We wouldn't have
sold it that way in North America. Um...
285
00:14:59,720 --> 00:15:01,239
How... how did this happen?
286
00:15:01,240 --> 00:15:02,319
[siren wails]
287
00:15:02,320 --> 00:15:07,879
[reporter 2] Behind each window
was a home, many completely incinerated.
288
00:15:07,880 --> 00:15:09,600
[heavy-duty vehicle beeping]
289
00:15:12,280 --> 00:15:14,520
[train rattling]
290
00:15:15,560 --> 00:15:17,359
[man] When I was offered Grenfell,
291
00:15:17,360 --> 00:15:20,799
I was slightly apprehensive
about living in a tower block.
292
00:15:20,800 --> 00:15:23,720
- [light, idyllic music plays]
- [birds chirping]
293
00:15:25,400 --> 00:15:28,119
[man] But my dad had always told me
that you'll know
294
00:15:28,120 --> 00:15:31,160
when you walk into a property
whether it's for you or not.
295
00:15:33,040 --> 00:15:36,519
I definitely had that feeling
when I walked into 134 Grenfell Tower.
296
00:15:36,520 --> 00:15:38,519
I did actually fall in love with it.
297
00:15:38,520 --> 00:15:39,760
[music continues]
298
00:15:42,040 --> 00:15:44,439
[Marcio] I was at work,
got a call from Andreia.
299
00:15:44,440 --> 00:15:46,320
She was like, "Yeah, I've got news."
300
00:15:47,040 --> 00:15:48,040
I said yes.
301
00:15:48,920 --> 00:15:51,079
We were gonna make, um...
make a home, really.
302
00:15:51,080 --> 00:15:52,599
Like, our permanent home.
303
00:15:52,600 --> 00:15:54,639
[uplifting calypso music plays]
304
00:15:54,640 --> 00:15:58,359
[Luana] I think I was either two
or just about to turn two
305
00:15:58,360 --> 00:15:59,680
when we moved there.
306
00:16:01,200 --> 00:16:04,680
So, I... Like, I say Grenfell was my home.
307
00:16:07,600 --> 00:16:11,240
From my bedroom window,
I would always see the London Eye.
308
00:16:13,240 --> 00:16:14,799
I felt lucky, in a way,
309
00:16:14,800 --> 00:16:17,319
because we were getting,
like, a bird's-eye view,
310
00:16:17,320 --> 00:16:20,479
and obviously,
not a lot of people get that.
311
00:16:20,480 --> 00:16:22,960
- [music fades]
- [children clamor playfully]
312
00:16:25,560 --> 00:16:26,800
[flames roar]
313
00:16:27,360 --> 00:16:29,720
{\an8}[man 1] Oh. Oh my days, man.
314
00:16:31,760 --> 00:16:33,439
[Marcio] So we were sleeping.
315
00:16:33,440 --> 00:16:34,959
Now, when you're sleeping
316
00:16:34,960 --> 00:16:38,719
and you hear constant commotion,
it's not one thing that wakes you up.
317
00:16:38,720 --> 00:16:39,799
It's constant commotion.
318
00:16:39,800 --> 00:16:42,279
- [falling debris clattering]
- [sirens wailing]
319
00:16:42,280 --> 00:16:44,479
[pounding on door]
320
00:16:44,480 --> 00:16:45,679
[light switch clinks]
321
00:16:45,680 --> 00:16:48,639
At that same time,
our neighbor banged on our door.
322
00:16:48,640 --> 00:16:49,879
Literally, bang, bang, bang.
323
00:16:49,880 --> 00:16:52,240
So Andreia got up to open the door.
324
00:16:54,000 --> 00:16:56,319
It was Helen and her daughter, Lulya.
325
00:16:56,320 --> 00:16:58,360
They were like,
"There's a fire! There's a fire!"
326
00:16:58,880 --> 00:17:01,720
{\an8}And I said, "Come in.
Let's try and figure out what's going on."
327
00:17:02,240 --> 00:17:05,319
{\an8}[Luana] I remember
my neighbor was waking me up,
328
00:17:05,320 --> 00:17:07,519
and obviously, I thought that was weird.
329
00:17:07,520 --> 00:17:10,440
Why are you here
in the middle of the night?
330
00:17:11,320 --> 00:17:13,199
I was very confused.
331
00:17:13,200 --> 00:17:15,760
And then she told me
that there was a fire.
332
00:17:18,280 --> 00:17:21,199
My sister Megan, she was still sleeping.
333
00:17:21,200 --> 00:17:23,319
I asked my mum if I should wake her up,
334
00:17:23,320 --> 00:17:25,039
{\an8}and my mum said, "No, not yet,
335
00:17:25,040 --> 00:17:27,640
{\an8}just in case, you know,
there's no need to."
336
00:17:29,840 --> 00:17:35,520
{\an8}You know, I thought the fire was just
gonna stay in that flat and that was it.
337
00:17:36,040 --> 00:17:37,359
[fire alarm blaring]
338
00:17:37,360 --> 00:17:41,159
[Marcio] I was trying to look
out the window from the 21st floor.
339
00:17:41,160 --> 00:17:44,679
All I can see was the lights
from the, uh, fire brigade.
340
00:17:44,680 --> 00:17:46,599
- [clattering]
- [indistinct chatter]
341
00:17:46,600 --> 00:17:51,879
Yeah, I felt everything was gonna be okay.
I... I didn't feel in danger, um, at all.
342
00:17:51,880 --> 00:17:54,159
And I still didn't really...
[inhales deeply]
343
00:17:54,160 --> 00:17:56,760
...comprehend the scale of the fire.
344
00:17:58,560 --> 00:18:01,399
[call handler] Anyone with LFB?
Anyone with LFB receiving? Over.
345
00:18:01,400 --> 00:18:02,759
[onlookers chattering]
346
00:18:02,760 --> 00:18:06,440
[David] I knew that I needed
to find this little girl, Jessica.
347
00:18:07,000 --> 00:18:08,239
I was really worried,
348
00:18:08,240 --> 00:18:11,639
'cause smoke was everywhere,
and this little girl's on her own.
349
00:18:11,640 --> 00:18:14,159
[hurried footsteps descending]
350
00:18:14,160 --> 00:18:15,520
Ran down the stairs.
351
00:18:16,200 --> 00:18:19,760
Don't remember passing anyone else,
any public or firefighters.
352
00:18:21,240 --> 00:18:22,800
I got to the ground floor.
353
00:18:24,400 --> 00:18:25,559
[man 1 over comms] Receiving.
354
00:18:25,560 --> 00:18:27,679
[David] It was pandemonium by this time.
355
00:18:27,680 --> 00:18:29,439
[man 2] Bravo Sierra One, receiving...
356
00:18:29,440 --> 00:18:31,039
[David] A lot of chat on the radio.
357
00:18:31,040 --> 00:18:32,640
[call handler] Confirm your location...
358
00:18:33,240 --> 00:18:36,039
[David] Firefighters
in breathing apparatus waiting to go in.
359
00:18:36,040 --> 00:18:38,639
[call handler] Units, just make way.
Just make way. Update us.
360
00:18:38,640 --> 00:18:39,840
Got my BA set
361
00:18:41,280 --> 00:18:43,079
and kind of jogged into the building.
362
00:18:43,080 --> 00:18:45,680
- [suspenseful music plays]
- [footsteps ascending]
363
00:18:46,280 --> 00:18:49,080
When I saw two firefighters
from my station,
364
00:18:50,640 --> 00:18:53,239
I explained that Jessica
was on the 20th floor
365
00:18:53,240 --> 00:18:56,000
and we need to get up there
to get her out.
366
00:18:57,600 --> 00:18:59,560
We looked for Flat 176.
367
00:19:01,160 --> 00:19:02,760
The door was slightly ajar.
368
00:19:05,120 --> 00:19:07,679
The flat was, um... filled with smoke.
369
00:19:07,680 --> 00:19:09,159
[filtered breathing]
370
00:19:09,160 --> 00:19:11,560
We searched the flat twice.
371
00:19:12,840 --> 00:19:16,800
We were shouting. We was banging.
We was doing everything we could.
372
00:19:20,400 --> 00:19:22,040
But we couldn't find her.
373
00:19:22,680 --> 00:19:25,280
We desperately hoped
she had, um, left the flat...
374
00:19:26,320 --> 00:19:27,159
[music fades]
375
00:19:27,160 --> 00:19:28,719
...and made her way downstairs.
376
00:19:28,720 --> 00:19:30,839
[woman] They're there!
They're waving their light!
377
00:19:30,840 --> 00:19:32,399
[David] Yeah, that's what I hoped.
378
00:19:32,400 --> 00:19:35,399
[onlookers murmur, chatter anxiously]
379
00:19:35,400 --> 00:19:39,639
[woman gasps] There's someone
waving their light! Can you not help them?
380
00:19:39,640 --> 00:19:42,679
[onlookers sobbing, gasping]
381
00:19:42,680 --> 00:19:45,119
[Peter] In the UK,
we have this policy called Stay Put,
382
00:19:45,120 --> 00:19:49,039
which is the belief
that we've built buildings in a way
383
00:19:49,040 --> 00:19:52,199
that means the fire will stay in the flat
where it started for two hours.
384
00:19:52,200 --> 00:19:55,039
[police siren wailing]
385
00:19:55,040 --> 00:19:59,439
And the London Fire Brigade place
complete faith in the Stay Put policy
386
00:19:59,440 --> 00:20:01,719
and this idea
that fires in UK tower blocks
387
00:20:01,720 --> 00:20:03,359
never spread from flat to flat.
388
00:20:03,360 --> 00:20:05,560
[low, ominous music drones]
389
00:20:06,160 --> 00:20:08,239
But by 1:30 in the morning,
390
00:20:08,240 --> 00:20:12,839
the fire has started to enter
dozens of flats around the tower.
391
00:20:12,840 --> 00:20:15,160
There's dozens
of individual flats on fire.
392
00:20:17,080 --> 00:20:22,160
Despite these conditions in the building,
people are being told to stay put.
393
00:20:26,680 --> 00:20:28,079
[Eddie] I was lying in bed,
394
00:20:28,080 --> 00:20:33,719
and I hear my neighbor's smoke alarm
going "ping, ping, ping."
395
00:20:33,720 --> 00:20:35,119
[smoke alarm pinging]
396
00:20:35,120 --> 00:20:39,680
And then about, like, five minutes later,
I heard some shouting.
397
00:20:40,240 --> 00:20:43,800
And at that time of night,
that really wasn't normal.
398
00:20:44,440 --> 00:20:48,279
And, like, my first thought was like,
"We've been advised to stay put."
399
00:20:48,280 --> 00:20:52,879
"I... I think what I'll probably do
is just, like, stay in my flat,
400
00:20:52,880 --> 00:20:54,719
call the fire brigade."
401
00:20:54,720 --> 00:20:58,519
- But at that moment, my mobile phone rang.
- [cell phone buzzing]
402
00:20:58,520 --> 00:21:00,679
It was a neighbor of mine from downstairs
403
00:21:00,680 --> 00:21:03,159
who'd already managed
to exit the building.
404
00:21:03,160 --> 00:21:04,559
And he shouted at me.
405
00:21:04,560 --> 00:21:07,359
He shouted at me in such a powerful way,
406
00:21:07,360 --> 00:21:10,159
"Get out! Get out of the building!"
407
00:21:10,160 --> 00:21:13,199
There was something so powerful
about what he said
408
00:21:13,200 --> 00:21:15,800
that I just made the decision
there and then, "I'm gonna go."
409
00:21:18,920 --> 00:21:21,839
And then joined
the kind of, like, small crowd
410
00:21:21,840 --> 00:21:23,799
of some residents, some onlookers.
411
00:21:23,800 --> 00:21:26,320
- [sirens wail]
- [hurried footsteps]
412
00:21:27,560 --> 00:21:30,640
That fire was so violent.
413
00:21:32,240 --> 00:21:35,800
That was the most violent thing
that I've ever, ever seen in my life.
414
00:21:36,920 --> 00:21:39,880
[debris clattering]
415
00:21:42,360 --> 00:21:46,640
[Marcio] My first phone call to the LFB,
I think I was still quite calm.
416
00:21:49,000 --> 00:21:51,439
I didn't wanna try and portray any nerves
417
00:21:51,440 --> 00:21:54,599
or being scared or anything
to... to the girls.
418
00:21:54,600 --> 00:21:56,320
[solemn music plays]
419
00:21:57,560 --> 00:22:01,600
Now we're in this flat,
Flat 183, 21st floor.
420
00:22:02,640 --> 00:22:04,480
I'm here with my pregnant wife.
421
00:22:05,200 --> 00:22:08,599
Andreia was seven months pregnant
with a baby boy.
422
00:22:08,600 --> 00:22:09,920
She's asthmatic.
423
00:22:10,560 --> 00:22:12,959
I remember them saying
they were speaking to the command center
424
00:22:12,960 --> 00:22:14,040
and would send help.
425
00:22:16,160 --> 00:22:19,240
I said it to the girls,
"Let's just be prepared to go,"
426
00:22:19,880 --> 00:22:24,080
'cause the idea was as soon as
they bang on the door, we're getting out.
427
00:22:27,000 --> 00:22:30,400
[Luana] I know my dad
called them multiple times.
428
00:22:32,360 --> 00:22:34,480
They were telling us to stay inside.
429
00:22:36,680 --> 00:22:39,880
But the fire was getting closer,
so it didn't make no sense.
430
00:22:40,520 --> 00:22:41,880
[man] Yeah, we got movement.
431
00:22:42,960 --> 00:22:47,359
[Luana] I remember me and my mum,
you know, kept telling him, you know,
432
00:22:47,360 --> 00:22:49,279
"Call them back. Call them back."
433
00:22:49,280 --> 00:22:52,439
- [woman 1] Oh my gosh!
- [woman 2] How will someone help them?
434
00:22:52,440 --> 00:22:54,279
[sobbing] Please.
435
00:22:54,280 --> 00:22:57,560
- [woman 1] Oh my gosh! Oh my gosh!
- [woman 2] Can you help them?!
436
00:22:58,640 --> 00:22:59,719
[music fades]
437
00:22:59,720 --> 00:23:04,719
[reporter] Central to the tragedy
of Grenfell, flammable cladding. [echoing]
438
00:23:04,720 --> 00:23:08,759
The cladding made by Arconic,
a multinational corporation.
439
00:23:08,760 --> 00:23:11,079
[rhythmic, intriguing music plays]
440
00:23:11,080 --> 00:23:12,920
[Peter] In September 2007,
441
00:23:14,120 --> 00:23:17,160
Arconic's marketing manager,
a guy called Gerard Sontag,
442
00:23:17,760 --> 00:23:20,959
took a corporate trip
to an industry conference in Norway.
443
00:23:20,960 --> 00:23:23,399
[presenter] ...LDPE. This is a low-density...
444
00:23:23,400 --> 00:23:25,759
[Peter] One of the presentations
given at that conference
445
00:23:25,760 --> 00:23:29,079
was about aluminium composite material.
446
00:23:29,080 --> 00:23:30,879
[presenter] ...with a thin layer
of aluminium...
447
00:23:30,880 --> 00:23:32,719
[Peter] About how dangerous
this product was.
448
00:23:32,720 --> 00:23:34,639
[presenter] Aluminium coating
is usually only...
449
00:23:34,640 --> 00:23:36,359
[Peter] And it actually compared it
450
00:23:36,360 --> 00:23:41,239
to sticking a petrol tanker
to the outside of a building.
451
00:23:41,240 --> 00:23:42,759
[presenter] Once the composites are...
452
00:23:42,760 --> 00:23:45,639
[Peter] So it's about as clear
and stark a warning as you can imagine.
453
00:23:45,640 --> 00:23:47,679
[presenter] ...composite material
will start to fall...
454
00:23:47,680 --> 00:23:50,839
[Peter] There's a member of Arconic's
senior team sitting in the audience,
455
00:23:50,840 --> 00:23:52,159
listening to this presentation.
456
00:23:52,160 --> 00:23:53,839
[presenter] ...smoke can be seen for miles.
457
00:23:53,840 --> 00:23:56,079
[Guillermo] He came back from this
quite frightened,
458
00:23:56,080 --> 00:24:01,280
knowing that Arconic was selling
the flammable version of the ACM.
459
00:24:04,360 --> 00:24:09,480
[Peter] What he did was write
a very blunt warning to his seniors
460
00:24:10,600 --> 00:24:16,719
of a fire involving this material
killing 60 to 70 people.
461
00:24:16,720 --> 00:24:18,039
[printer whirring]
462
00:24:18,040 --> 00:24:22,480
[Peter] And that warning was made in 2007,
ten years before Grenfell.
463
00:24:24,360 --> 00:24:26,399
But unfortunately,
464
00:24:26,400 --> 00:24:29,600
I don't think that warning would have
come to those people as a surprise.
465
00:24:32,840 --> 00:24:37,199
Because Arconic had actually
already tested that product,
466
00:24:37,200 --> 00:24:39,319
but they were keeping that result secret.
467
00:24:39,320 --> 00:24:40,880
[rhythmic music resumes]
468
00:24:43,840 --> 00:24:45,480
Arconic ran two tests.
469
00:24:46,720 --> 00:24:51,359
One of them tests the product
when it's fitted to a wall
470
00:24:51,360 --> 00:24:53,360
and hammered in with rivets.
471
00:24:54,520 --> 00:24:59,879
The other one tests the product
when it's been bent into an L shape
472
00:24:59,880 --> 00:25:04,479
and then hung and clicked into rails
which hold it onto the building.
473
00:25:04,480 --> 00:25:06,680
What they would call cassette shape.
474
00:25:08,160 --> 00:25:12,720
[Guillermo] The difference between rivets
or cassettes is mostly about aesthetics.
475
00:25:14,400 --> 00:25:19,759
And what we have learned is that
the cassette one, by bending the ACM,
476
00:25:19,760 --> 00:25:23,759
it allows a pool of the fire drips
to accumulate.
477
00:25:23,760 --> 00:25:27,039
And that creates a massive fire
at the bottom of the cassette,
478
00:25:27,040 --> 00:25:29,039
and it happens every one of the cassettes.
479
00:25:29,040 --> 00:25:30,919
{\an8}[melted plastic hisses]
480
00:25:30,920 --> 00:25:33,599
{\an8}[Peter] It burns ten times as quickly.
481
00:25:33,600 --> 00:25:37,160
{\an8}It releases seven times as much heat,
three times as much smoke.
482
00:25:40,840 --> 00:25:45,279
[Guillermo] Arconic reacted in a way that,
instead of embracing the results,
483
00:25:45,280 --> 00:25:50,039
learning from them and delivering safety
to people through their products,
484
00:25:50,040 --> 00:25:51,999
they pretty much did the opposite.
485
00:25:52,000 --> 00:25:53,920
And I wish they had acted on it.
486
00:25:56,080 --> 00:26:00,360
In 2011, Arconic did another test
of the ACM cladding.
487
00:26:01,040 --> 00:26:04,680
What they discovered was a very fast,
very large fire that had to be stopped.
488
00:26:07,360 --> 00:26:10,239
[Peter] Claude Wehrle was
a technical manager at Arconic
489
00:26:10,240 --> 00:26:11,400
during this period...
490
00:26:12,040 --> 00:26:12,879
[sent email whoosh]
491
00:26:12,880 --> 00:26:16,880
...and actually, ironically enough,
a volunteer firefighter.
492
00:26:18,600 --> 00:26:21,319
So the laboratory emailed Claude,
and they said,
493
00:26:21,320 --> 00:26:24,839
"Hello, Mr. Wehrle. We have performed
a test on your reference."
494
00:26:24,840 --> 00:26:26,879
[keyboard clacking]
495
00:26:26,880 --> 00:26:27,800
"Note:
496
00:26:28,760 --> 00:26:30,879
Fall of large pieces of the small wing,
497
00:26:30,880 --> 00:26:34,799
widespread fire on the surface,
reaching critical values,
498
00:26:34,800 --> 00:26:37,719
resulting in the termination
of the ongoing test."
499
00:26:37,720 --> 00:26:39,360
[tense music drones]
500
00:26:40,440 --> 00:26:43,599
If a product fails a test,
501
00:26:43,600 --> 00:26:47,279
you contain product or you stop product,
you stop production.
502
00:26:47,280 --> 00:26:50,080
You don't let anything else
go to the customer.
503
00:26:50,880 --> 00:26:54,079
You would never ignore and walk away.
504
00:26:54,080 --> 00:26:55,439
[unsettling music plays]
505
00:26:55,440 --> 00:26:58,240
Nothing changed. They kept selling it.
506
00:26:59,400 --> 00:27:01,919
[Peter] There's an internal Arconic email
where they say,
507
00:27:01,920 --> 00:27:04,999
"The grade of the panel
following the test today is an F."
508
00:27:05,000 --> 00:27:07,639
Which is just uncategorized.
It'd be ungradable.
509
00:27:07,640 --> 00:27:09,519
And then just the word "oops."
510
00:27:09,520 --> 00:27:11,600
[keyboard clacking]
511
00:27:14,560 --> 00:27:15,800
[sent email whoosh]
512
00:27:17,280 --> 00:27:18,519
[music fades]
513
00:27:18,520 --> 00:27:22,399
[Peter] They learned that once you bent
this product into a certain shape,
514
00:27:22,400 --> 00:27:25,799
you were gonna get
this terrible result in a fire.
515
00:27:25,800 --> 00:27:30,559
And, unfortunately, that is the shape
that it ended up being used in
516
00:27:30,560 --> 00:27:31,800
on Grenfell Tower.
517
00:27:32,320 --> 00:27:34,320
[indistinct chatter]
518
00:27:40,560 --> 00:27:43,439
[man] The most thing that I used to love
is having my coffee
519
00:27:43,440 --> 00:27:46,239
next to my window in Grenfell Tower,
520
00:27:46,240 --> 00:27:49,799
listening to different types of music
with my brother, Mohammad.
521
00:27:49,800 --> 00:27:52,760
["Bali Ma'ak" by Lena Chamamyan plays]
522
00:27:55,280 --> 00:27:57,599
[man] That life is very peaceful.
523
00:27:57,600 --> 00:27:59,359
[music continues over radio]
524
00:27:59,360 --> 00:28:01,360
The tower used to look nice.
525
00:28:03,000 --> 00:28:06,639
I was like, "Okay, I mean,
that's a good place. Let's move there."
526
00:28:06,640 --> 00:28:11,199
So me and my brother, Mohammad,
moved to this apartment
527
00:28:11,200 --> 00:28:15,239
around September 2016.
528
00:28:15,240 --> 00:28:16,680
[music continues]
529
00:28:19,000 --> 00:28:22,919
Me and Mohammad,
we had just one year, like, between us.
530
00:28:22,920 --> 00:28:24,959
[mellow, instrumental music plays]
531
00:28:24,960 --> 00:28:26,599
We were very close.
532
00:28:26,600 --> 00:28:28,039
[camera shutter clicks]
533
00:28:28,040 --> 00:28:31,040
He was my best friend, I would say,
not just my brother.
534
00:28:31,840 --> 00:28:32,800
[shutter clicks]
535
00:28:34,480 --> 00:28:36,479
I managed to get into university.
536
00:28:36,480 --> 00:28:39,000
As well, the same for my brother,
Mohammad.
537
00:28:39,680 --> 00:28:41,480
Then we managed to find a job.
538
00:28:42,280 --> 00:28:43,319
[laughter]
539
00:28:43,320 --> 00:28:46,840
We were... we were happy together.
We were happy in that apartment.
540
00:28:48,760 --> 00:28:49,759
- [music stops]
- [whoosh]
541
00:28:49,760 --> 00:28:52,560
{\an8}[sirens wailing]
542
00:28:55,560 --> 00:28:58,760
[Omar] That night,
I started to hear some noise.
543
00:28:59,920 --> 00:29:04,799
People outside screaming,
ambulance cars, police cars.
544
00:29:04,800 --> 00:29:06,039
[police siren wails]
545
00:29:06,040 --> 00:29:09,599
Straight away, I left my room,
and as soon as I left my room,
546
00:29:09,600 --> 00:29:11,759
I saw as well
my brother in the corridor area
547
00:29:11,760 --> 00:29:13,639
saying, "Omar, I can smell smoke."
548
00:29:13,640 --> 00:29:16,720
- [tense music plays]
- [smoke alarm ringing]
549
00:29:17,960 --> 00:29:20,760
We had our pajamas on.
We were like, "Let's leave."
550
00:29:21,280 --> 00:29:22,759
As soon as we opened the door,
551
00:29:22,760 --> 00:29:25,839
we were shocked by the amount
of the smoke in the corridor.
552
00:29:25,840 --> 00:29:28,439
[alarms blaring]
553
00:29:28,440 --> 00:29:31,240
[distant indistinct voices]
554
00:29:32,520 --> 00:29:33,559
- [coughs]
- [door slams]
555
00:29:33,560 --> 00:29:34,679
We went to the windows.
556
00:29:34,680 --> 00:29:38,199
We are, like, shouting to the people,
saying, "Hey! Hey! Help!"
557
00:29:38,200 --> 00:29:39,520
[tense music continues]
558
00:29:40,760 --> 00:29:44,960
Police or fire brigade told us,
like, "Stay. We are coming to you."
559
00:29:47,800 --> 00:29:50,399
We were like,
"Okay, they're doing something,
560
00:29:50,400 --> 00:29:52,799
and they will come to us to bring us out
561
00:29:52,800 --> 00:29:56,359
or, like, give us some...
something to protect us and then leave."
562
00:29:56,360 --> 00:29:58,080
[sirens wailing]
563
00:29:59,160 --> 00:30:00,480
Coming from Syria,
564
00:30:01,560 --> 00:30:03,320
for me, like, living in the UK,
565
00:30:03,960 --> 00:30:07,280
I was thinking
that I am in the right, safe place.
566
00:30:08,160 --> 00:30:10,440
[onlookers chatter indistinctly]
567
00:30:11,440 --> 00:30:12,559
[woman shrieks]
568
00:30:12,560 --> 00:30:13,680
[music fades]
569
00:30:15,360 --> 00:30:17,080
[children chattering]
570
00:30:18,680 --> 00:30:19,759
[keyboard clacking]
571
00:30:19,760 --> 00:30:21,839
[Peter] In the years
leading up to the Grenfell fire,
572
00:30:21,840 --> 00:30:25,359
there were a lot of groups pushing
the government quite hard for change
573
00:30:25,360 --> 00:30:27,480
in terms of building safety regulations.
574
00:30:29,400 --> 00:30:32,239
And that was particularly
because of a fire in 2009
575
00:30:32,240 --> 00:30:34,760
at a building called Lakanal House
in South London.
576
00:30:35,280 --> 00:30:37,719
- [dramatic music plays]
- [sirens wailing]
577
00:30:37,720 --> 00:30:41,159
[reporter 1] Firefighters arrived
at the building within minutes,
578
00:30:41,160 --> 00:30:42,959
but the blaze was so ferocious,
579
00:30:42,960 --> 00:30:46,439
it was hours before they reached
the bodies of the six victims,
580
00:30:46,440 --> 00:30:48,880
which included two children and a baby.
581
00:30:50,760 --> 00:30:53,560
[woman] It was a quick,
very fast, ferocious fire.
582
00:30:54,200 --> 00:30:57,199
{\an8}There was combustible
and flammable material,
583
00:30:57,200 --> 00:30:59,719
{\an8}um, used in the building's fabric,
584
00:30:59,720 --> 00:31:04,840
{\an8}which contributed to the speed of the fire
at the time.
585
00:31:06,840 --> 00:31:11,159
Lakanal House was a huge opportunity
for this country to take notice
586
00:31:11,160 --> 00:31:13,280
and to improve fire safety measures.
587
00:31:16,000 --> 00:31:20,760
Our group was meeting
with various MPs in Westminster.
588
00:31:22,200 --> 00:31:27,319
We did push for change as hard as we could
without physically door-stopping them
589
00:31:27,320 --> 00:31:32,160
and grabbing them by the hand,
or even the neck. [chuckles]
590
00:31:34,440 --> 00:31:40,319
I had to work out ways to prove
that the guidance relevant to fire
591
00:31:40,320 --> 00:31:42,800
was not fit for purpose.
592
00:31:43,800 --> 00:31:46,959
It was badly designed for use,
593
00:31:46,960 --> 00:31:50,839
and there was, uh,
factually incorrect information provided.
594
00:31:50,840 --> 00:31:54,199
You would have to start the document
at the beginning, then flip to the back,
595
00:31:54,200 --> 00:31:57,080
then flip to somewhere in the middle,
and it was just awful.
596
00:31:59,400 --> 00:32:02,880
[Peter] After the Lakanal House fire,
there was a coroner's inquest,
597
00:32:03,800 --> 00:32:08,319
which resulted in the coroner
writing a letter to government
598
00:32:08,320 --> 00:32:11,800
and to the London Fire Brigade
which called for change.
599
00:32:12,760 --> 00:32:15,240
She said we needed to train call handlers.
600
00:32:15,840 --> 00:32:19,199
The London Fire Brigade needed to work out
how to fight fires in a high-rise building
601
00:32:19,200 --> 00:32:20,680
when they got out of control.
602
00:32:21,200 --> 00:32:23,479
Government policy needed to define
603
00:32:23,480 --> 00:32:25,799
when we switched away
from the Stay Put policy.
604
00:32:25,800 --> 00:32:27,039
[somber music playing]
605
00:32:27,040 --> 00:32:29,079
[reporter 2] Many sheltered
in their bathrooms,
606
00:32:29,080 --> 00:32:34,040
and when they phoned 999,
the fatal advice was to stay put.
607
00:32:36,600 --> 00:32:38,159
[man] Well, I think, with hindsight,
608
00:32:38,160 --> 00:32:40,199
had the advice been to get out
earlier in the call
609
00:32:40,200 --> 00:32:41,639
when the people were involved,
610
00:32:41,640 --> 00:32:45,760
then that may have contributed to them
staying alive or being saved.
611
00:32:47,640 --> 00:32:48,759
[music fades]
612
00:32:48,760 --> 00:32:51,559
It's out there. It's a letter.
It's black and white, and it's clear.
613
00:32:51,560 --> 00:32:55,439
The letter that the Lakanal House coroner
wrote to government was really important,
614
00:32:55,440 --> 00:32:58,559
but unfortunately,
it landed at a really bad time.
615
00:32:58,560 --> 00:33:00,439
[disquieting music plays]
616
00:33:00,440 --> 00:33:02,679
[David Cameron] One of the key aims
of this coalition
617
00:33:02,680 --> 00:33:07,239
is to massively reduce
the number of rules, laws, and regulations
618
00:33:07,240 --> 00:33:09,879
that, frankly,
treat all of you like idiots.
619
00:33:09,880 --> 00:33:11,199
We're gonna have a new rule,
620
00:33:11,200 --> 00:33:13,199
which is that any minister
in my government
621
00:33:13,200 --> 00:33:16,439
who wants to introduce a regulation
has to scrap one first.
622
00:33:16,440 --> 00:33:19,159
Which we've now changed
to the "one in, two out" rule.
623
00:33:19,160 --> 00:33:22,759
You've gotta get rid of two regulations
if you want to introduce a new one.
624
00:33:22,760 --> 00:33:26,599
One of David Cameron's
driving political ideologies
625
00:33:26,600 --> 00:33:27,959
was deregulation.
626
00:33:27,960 --> 00:33:30,759
He believed that the state had no place
627
00:33:30,760 --> 00:33:33,159
telling private businesses
what they should and shouldn't do.
628
00:33:33,160 --> 00:33:37,399
We want to get out of your way
by deregulating, by cutting your taxes.
629
00:33:37,400 --> 00:33:42,119
{\an8}Excessive rules have given the impression
that we have a right to a risk-free life.
630
00:33:42,120 --> 00:33:45,119
So, effectively, what he'd done was ban
631
00:33:45,120 --> 00:33:47,599
new fire safety regulations
being introduced,
632
00:33:47,600 --> 00:33:49,239
even if they were necessary.
633
00:33:49,240 --> 00:33:50,240
[music fades]
634
00:33:51,640 --> 00:33:54,319
[man] As the prime minister said,
we're going to release
635
00:33:54,320 --> 00:33:58,999
{\an8}some of our brightest,
most intelligent civil servants
636
00:33:59,000 --> 00:34:01,479
{\an8}to kick the living daylights
out of bureaucracy.
637
00:34:01,480 --> 00:34:04,119
[woman] ...there is new legislation,
then perhaps micro...
638
00:34:04,120 --> 00:34:07,199
[Peter] Eric Pickles was
the most senior politician
639
00:34:07,200 --> 00:34:11,599
with responsibility for housing,
for planning, for building regulations,
640
00:34:11,600 --> 00:34:14,240
and, for a time, some fire policy as well.
641
00:34:15,240 --> 00:34:19,879
[Pickles] By dismantling interfering,
intrusive laws and regulations,
642
00:34:19,880 --> 00:34:22,359
we can do even more for less.
643
00:34:22,360 --> 00:34:23,999
- It's great to be here.
- Mr. Pickles.
644
00:34:24,000 --> 00:34:26,399
[Peter] He wanted less regulation
on business.
645
00:34:26,400 --> 00:34:31,519
So what the coroner was asking them to do
was increase regulation.
646
00:34:31,520 --> 00:34:35,279
And internally, a civil servant wrote,
647
00:34:35,280 --> 00:34:38,519
"Well, the law requires us
to respond to the coroner,
648
00:34:38,520 --> 00:34:40,759
but we don't actually have to do
what she says."
649
00:34:40,760 --> 00:34:42,559
{\an8}And the way he phrased that was actually,
650
00:34:42,560 --> 00:34:45,920
"We only need to respond to the coroner.
We don't need to kiss her backside."
651
00:34:46,560 --> 00:34:48,720
And that civil servant was Brian Martin.
652
00:34:50,240 --> 00:34:53,879
{\an8}Uh, good afternoon, everybody.
Um, it was interesting...
653
00:34:53,880 --> 00:34:56,040
{\an8}[Celestine] He was certainly a character.
654
00:34:56,560 --> 00:34:59,159
{\an8}He did have an interesting manner to him.
655
00:34:59,160 --> 00:35:03,360
He had a bit of a reputation
for being very difficult.
656
00:35:04,400 --> 00:35:06,799
I joined the Civil Service
not 'cause I wanted to work hard.
657
00:35:06,800 --> 00:35:08,679
- [audience chuckle]
- And so it came as a...
658
00:35:08,680 --> 00:35:11,239
came as a bit of a shock
when, um, pretty much,
659
00:35:11,240 --> 00:35:13,199
that's what we've been doing ever since.
660
00:35:13,200 --> 00:35:16,760
[Celestine] Brian Martin had
more power than most MPs.
661
00:35:17,440 --> 00:35:18,799
We all had to go to him,
662
00:35:18,800 --> 00:35:20,960
and he was the gateway
through to government.
663
00:35:21,960 --> 00:35:25,079
He was tasked
with the building regulations
664
00:35:25,080 --> 00:35:26,919
with respect to fire safety.
665
00:35:26,920 --> 00:35:29,079
[Brian] Got the strategy division
at the top.
666
00:35:29,080 --> 00:35:31,959
I'd like to tell you what they do.
I haven't worked it out yet.
667
00:35:31,960 --> 00:35:35,000
Um, but they're very busy being strategic.
668
00:35:35,680 --> 00:35:38,999
[Celestine] In terms of pushing
Brian Martin to effect change,
669
00:35:39,000 --> 00:35:41,400
we asked him what needed to happen.
670
00:35:41,920 --> 00:35:43,439
And he did say to me
671
00:35:43,440 --> 00:35:46,440
that government won't do anything
until there are deaths.
672
00:35:48,280 --> 00:35:51,800
And he allegedly said
to colleagues of mine,
673
00:35:53,320 --> 00:35:54,480
"Show me the bodies."
674
00:35:56,480 --> 00:35:58,480
[helicopter blades whirring]
675
00:36:01,240 --> 00:36:07,560
{\an8}- [comms beep]
- [call handler 1]
676
00:36:08,160 --> 00:36:09,239
[telephone ringing]
677
00:36:09,240 --> 00:36:14,999
[call handler 2]
678
00:36:15,000 --> 00:36:19,200
[Peter] The LFB are overwhelmed
in the call center.
679
00:36:19,880 --> 00:36:21,999
The volume of calls is unlike anything
680
00:36:22,000 --> 00:36:23,880
these call handlers
have ever experienced before.
681
00:36:24,560 --> 00:36:28,880
{\an8}[call handler 3]
682
00:36:29,640 --> 00:36:32,519
[Peter] They're overflowing now
to other control rooms around the country.
683
00:36:32,520 --> 00:36:35,079
That's what happens if so many 999 calls
are coming in at once.
684
00:36:35,080 --> 00:36:36,159
[telephone rings]
685
00:36:36,160 --> 00:36:40,920
[call handler 4]
686
00:36:41,960 --> 00:36:46,759
But all of these call handlers
give the orthodox advice
687
00:36:46,760 --> 00:36:50,279
to residents of tower block fires,
which is, "Stay put."
688
00:36:50,280 --> 00:36:52,359
[call handler 5]
689
00:36:52,360 --> 00:36:56,880
{\an8}[call handler 6]
690
00:36:57,440 --> 00:36:59,719
We know that, from the Lakanal House,
691
00:36:59,720 --> 00:37:01,119
they could have realized
692
00:37:01,120 --> 00:37:03,440
that this was the wrong call
for a high-rise building.
693
00:37:04,040 --> 00:37:10,079
{\an8}[man 1]
694
00:37:10,080 --> 00:37:12,800
[Peter] And what they don't have
is a television.
695
00:37:13,560 --> 00:37:16,080
There's a plasma screen TV in the room,
but it's not working.
696
00:37:16,680 --> 00:37:18,639
So what they don't see at any point
697
00:37:18,640 --> 00:37:21,480
is a visual image
of what's happening at Grenfell Tower.
698
00:37:22,000 --> 00:37:25,359
All they have on their screen
is a line of information,
699
00:37:25,360 --> 00:37:28,479
which says, "Fourth floor kitchen,
partially alight."
700
00:37:28,480 --> 00:37:30,999
[telephones ringing]
701
00:37:31,000 --> 00:37:33,799
[call handler 6]
702
00:37:33,800 --> 00:37:35,639
{\an8}[call handler 7]
703
00:37:35,640 --> 00:37:39,679
[call handler 6]
704
00:37:39,680 --> 00:37:42,039
{\an8}[call handler 8]
705
00:37:42,040 --> 00:37:43,119
[call handler 7]
706
00:37:43,120 --> 00:37:44,039
[call handler 8]
707
00:37:44,040 --> 00:37:45,759
[call handler 9]
708
00:37:45,760 --> 00:37:46,839
[call handler 10]
709
00:37:46,840 --> 00:37:47,759
[call handler 6]
710
00:37:47,760 --> 00:37:49,639
{\an8}[call handler 11]
711
00:37:49,640 --> 00:37:51,039
{\an8}[call handler 6]
712
00:37:51,040 --> 00:37:54,039
[telephones ringing]
713
00:37:54,040 --> 00:37:55,439
[music fades]
714
00:37:55,440 --> 00:37:56,560
[telephone rings]
715
00:37:57,240 --> 00:37:59,240
[siren wailing]
716
00:38:00,600 --> 00:38:05,360
I can't remember the exact road
where I first saw the tower.
717
00:38:06,520 --> 00:38:08,680
[breathes shakily]
718
00:38:09,240 --> 00:38:10,519
But it was over to my left,
719
00:38:10,520 --> 00:38:13,400
and fire coming up
one side of the building.
720
00:38:14,120 --> 00:38:15,600
[man 2] How is that possible?
721
00:38:16,240 --> 00:38:19,159
I don't ever remember
being in Grenfell Tower before,
722
00:38:19,160 --> 00:38:21,319
so I didn't understand,
I didn't know the layout.
723
00:38:21,320 --> 00:38:22,759
[distant frantic chatter]
724
00:38:22,760 --> 00:38:26,760
[Chris] I was really focused on just
getting inside and doing what we could do.
725
00:38:28,520 --> 00:38:31,360
We were struck
by how narrow the stairs were.
726
00:38:32,320 --> 00:38:34,479
Firefighters were coming down
with casualties, people.
727
00:38:34,480 --> 00:38:36,119
They'd call out, "Casualty!"
728
00:38:36,120 --> 00:38:38,959
Every time we heard that, you're moving
into the corner of the stairwell
729
00:38:38,960 --> 00:38:42,599
with your cylinder on your back,
trying to give as much space as you can.
730
00:38:42,600 --> 00:38:45,439
And people are coming down crying,
coughing, spluttering.
731
00:38:45,440 --> 00:38:47,199
Some conscious, some unconscious.
732
00:38:47,200 --> 00:38:48,919
[footsteps]
733
00:38:48,920 --> 00:38:50,159
[Chris] It felt chaotic.
734
00:38:50,160 --> 00:38:55,480
It felt... like everybody was caught
a little bit off guard by this.
735
00:38:58,400 --> 00:39:00,760
[Omar] After waiting,
the firefighters arrived.
736
00:39:02,400 --> 00:39:05,640
So we're like, "Okay.
Uh, are we leaving now?"
737
00:39:06,680 --> 00:39:08,919
He was like, "No, you need to move all
738
00:39:08,920 --> 00:39:11,960
to the apartment next to you,
and we're gonna come back to you."
739
00:39:13,320 --> 00:39:16,199
I remember, like,
as soon as I entered that apartment,
740
00:39:16,200 --> 00:39:18,040
seeing a lot of people there,
741
00:39:19,080 --> 00:39:22,400
including the resident of the flat
and his family.
742
00:39:24,760 --> 00:39:26,040
I've seen Zainab
743
00:39:27,720 --> 00:39:28,920
and her son.
744
00:39:31,640 --> 00:39:32,760
Denis.
745
00:39:34,480 --> 00:39:36,640
And then there was my brother and me.
746
00:39:38,040 --> 00:39:40,999
Mohammad brought a Quran
from our apartment.
747
00:39:41,000 --> 00:39:43,319
For some time, he was reading Quran.
748
00:39:43,320 --> 00:39:47,600
He was like, "This is gonna help."
And it kept him, like, strong as well.
749
00:39:48,520 --> 00:39:51,679
But we didn't understand
what's gonna happen next.
750
00:39:51,680 --> 00:39:53,760
[sirens wail]
751
00:39:55,040 --> 00:39:57,440
[Marcio] All I wanted, really,
was to be rescued.
752
00:39:58,080 --> 00:39:59,919
Andreia was seven months pregnant.
753
00:39:59,920 --> 00:40:02,280
She's also asthmatic, and so is Megan.
754
00:40:03,400 --> 00:40:07,079
Just wanted an air tank,
some kind of mask,
755
00:40:07,080 --> 00:40:09,119
so that we can... we can go.
756
00:40:09,120 --> 00:40:13,559
I remember my dad, um,
filling up the bathtub with water
757
00:40:13,560 --> 00:40:17,599
and, uh, literally just
putting in so many towels,
758
00:40:17,600 --> 00:40:19,000
making sure they're drenched.
759
00:40:20,400 --> 00:40:23,279
[Marcio] Each moment,
things was getting worse and worse,
760
00:40:23,280 --> 00:40:26,159
to the point when I opened the door
to see what was going on,
761
00:40:26,160 --> 00:40:27,519
it was just smoke.
762
00:40:27,520 --> 00:40:28,920
[woman] Why are you crying?
763
00:40:30,000 --> 00:40:31,160
You are crying.
764
00:40:32,200 --> 00:40:35,879
[rumbling, crackling]
765
00:40:35,880 --> 00:40:37,280
[door shuts firmly]
766
00:40:39,000 --> 00:40:41,999
[Marcio] The smoke was
extremely thick, black.
767
00:40:42,000 --> 00:40:45,999
Every time I opened the door
and... and tried to breathe,
768
00:40:46,000 --> 00:40:47,959
it was just a gagging sensation.
769
00:40:47,960 --> 00:40:50,239
Uh, couldn't...
It was, like, chemically-infused.
770
00:40:50,240 --> 00:40:52,320
[low, unsettling music plays]
771
00:40:54,600 --> 00:40:55,559
[door shuts firmly]
772
00:40:55,560 --> 00:40:59,920
[Guillermo] Smoke from plastics
is particularly toxic. It's asphyxiating.
773
00:41:01,200 --> 00:41:02,999
You breathe something
that will make you cough.
774
00:41:03,000 --> 00:41:04,319
It will make you sick instantly.
775
00:41:04,320 --> 00:41:07,040
It will quickly... make you faint.
776
00:41:08,080 --> 00:41:09,559
You start to lose consciousness.
777
00:41:09,560 --> 00:41:12,440
And you don't even realize
that you're losing consciousness.
778
00:41:13,920 --> 00:41:15,840
[Chris] The smoke was starting
to get thicker.
779
00:41:16,360 --> 00:41:20,119
It was dirty smoke.
This was very dirty smoke.
780
00:41:20,120 --> 00:41:24,480
Couldn't see a hand in front of your face.
Torches weren't making no difference.
781
00:41:26,760 --> 00:41:29,840
We were burning.
We were feeling extreme heat then.
782
00:41:31,200 --> 00:41:34,359
None of it made sense,
why it was so extremely hot in there.
783
00:41:34,360 --> 00:41:36,119
None of it made sense to me.
784
00:41:36,120 --> 00:41:38,039
[indistinct radio chatter]
785
00:41:38,040 --> 00:41:41,199
[man 3] This tower was redecorated
from the outside recently
786
00:41:41,200 --> 00:41:43,759
as part of a council initiative.
787
00:41:43,760 --> 00:41:46,519
[man 4] They've covered it
with, like, a kind of plastic paneling
788
00:41:46,520 --> 00:41:48,639
to make it look neater,
make it look better.
789
00:41:48,640 --> 00:41:52,279
[man 3] They suspect that that might not
have been a safe construction.
790
00:41:52,280 --> 00:41:55,960
It's all right. They've been warned.
Just make sure no one else ducks under.
791
00:41:56,880 --> 00:41:57,920
[music fades]
792
00:41:59,120 --> 00:42:02,519
[woman] My brother, Raymond, aka Moses,
793
00:42:02,520 --> 00:42:05,999
he lived on the 23rd floor in Flat 201.
794
00:42:06,000 --> 00:42:07,839
{\an8}- [drumming]
- [cymbal crashes]
795
00:42:07,840 --> 00:42:10,599
{\an8}[upbeat calypso music playing]
796
00:42:10,600 --> 00:42:12,999
{\an8}He was a real cheeky, cheeky person.
797
00:42:13,000 --> 00:42:14,519
{\an8}He had a beautiful smile.
798
00:42:14,520 --> 00:42:17,839
{\an8}When he smiled at you,
you kind of melted into his smile.
799
00:42:17,840 --> 00:42:19,960
[music continues over record player]
800
00:42:21,240 --> 00:42:22,959
♪ Sitting... ♪
801
00:42:22,960 --> 00:42:24,840
[Bernie] Ray grew up in Trinidad.
802
00:42:25,840 --> 00:42:29,240
He came to the UK
when he was 16 years old.
803
00:42:31,080 --> 00:42:33,440
You know, calypso was part of his thing.
804
00:42:34,200 --> 00:42:37,079
So, yeah, he was big in the carnival
805
00:42:37,080 --> 00:42:41,679
until age, I guess,
with his arthritis, took hold
806
00:42:41,680 --> 00:42:43,840
and he can't jump around anymore.
807
00:42:45,760 --> 00:42:48,840
He lived in Grenfell Tower
for over 30 years.
808
00:42:49,360 --> 00:42:53,039
♪ Sitting in the park... ♪
809
00:42:53,040 --> 00:42:54,879
[Bernie] I did most of Ray's admin,
810
00:42:54,880 --> 00:42:58,839
so I would either write or call
the tenant management organization,
811
00:42:58,840 --> 00:43:00,280
known as the TMO.
812
00:43:01,240 --> 00:43:05,319
If I had to sum up my relationship
on behalf of my brother
813
00:43:05,320 --> 00:43:09,400
with the council slash TMO,
I would say it was appalling.
814
00:43:09,920 --> 00:43:12,439
After all, he was paying to live there.
815
00:43:12,440 --> 00:43:15,880
It wasn't a gift.
He wasn't living there free of charge.
816
00:43:18,120 --> 00:43:20,880
[Marcio] We were kind of just being
treated as if we didn't matter.
817
00:43:21,480 --> 00:43:24,440
Almost seen as, you know,
we're working class or poor.
818
00:43:25,240 --> 00:43:26,920
But that was far from the truth.
819
00:43:28,080 --> 00:43:31,719
You had IT consultants.
You had people that worked in NHS.
820
00:43:31,720 --> 00:43:34,159
You had teachers. You had architects.
821
00:43:34,160 --> 00:43:36,639
It wasn't a poor tower.
It was a working tower.
822
00:43:36,640 --> 00:43:38,120
[rhythmic music plays]
823
00:43:39,360 --> 00:43:41,440
[Peter] Grenfell Tower was in Kensington,
824
00:43:42,400 --> 00:43:46,120
which, even in the context of London,
is an unusual place.
825
00:43:47,120 --> 00:43:50,479
Kensington is both
one of the wealthiest areas of London
826
00:43:50,480 --> 00:43:52,080
and one of the poorest.
827
00:43:53,720 --> 00:43:59,799
The tower was an eyesore
for the affluent who lived in the area.
828
00:43:59,800 --> 00:44:02,160
And I think it just kept
property prices down.
829
00:44:05,160 --> 00:44:07,639
[Peter] Grenfell Tower was built
in the 1970s,
830
00:44:07,640 --> 00:44:10,480
but it had not been well looked after
by the council.
831
00:44:12,160 --> 00:44:14,160
There'd never been a major refurbishment.
832
00:44:15,640 --> 00:44:19,719
This new, glossy school
and leisure center complex was being built
833
00:44:19,720 --> 00:44:23,199
but it had this tower block next to it,
which didn't look quite so good.
834
00:44:23,200 --> 00:44:27,639
And so they said, in internal emails,
that maybe overcladding Grenfell Tower
835
00:44:27,640 --> 00:44:29,279
would be a good idea
836
00:44:29,280 --> 00:44:32,800
because it would help the tower
appear less of a "poor cousin."
837
00:44:33,720 --> 00:44:35,399
They were gonna overclad the building.
838
00:44:35,400 --> 00:44:37,879
They were gonna
put new windows into the tower.
839
00:44:37,880 --> 00:44:40,519
The windows really weren't
fit for purpose anymore.
840
00:44:40,520 --> 00:44:43,919
The cladding came as a kind of...
like, a bit of a shock to us all.
841
00:44:43,920 --> 00:44:45,959
I didn't even know it was called cladding.
842
00:44:45,960 --> 00:44:48,240
- I don't even think I'd heard that word.
- No. Yeah.
843
00:44:51,960 --> 00:44:54,479
[Peter] So when the architects
first designed the cladding system,
844
00:44:54,480 --> 00:44:58,839
they specified a zinc cladding panel.
845
00:44:58,840 --> 00:45:00,839
Um... and that would be
completely non-combustible.
846
00:45:00,840 --> 00:45:02,160
It's just made of metal.
847
00:45:03,400 --> 00:45:06,960
[Eddie] I attended pretty much
every single consultation meeting.
848
00:45:08,200 --> 00:45:10,199
We were never, ever shown
849
00:45:10,200 --> 00:45:14,120
hard, you know, copies
of what the cladding was gonna look like.
850
00:45:15,440 --> 00:45:19,800
[Peter] The council went out to the market
to try and find the cheapest contractor.
851
00:45:21,760 --> 00:45:25,200
In the end, the organization they found
was a company called Rydon.
852
00:45:26,960 --> 00:45:29,959
During the refurb, Ray and I often spoke,
853
00:45:29,960 --> 00:45:33,560
and he often said to me,
"The workmanship is really poor."
854
00:45:34,520 --> 00:45:37,759
[Eddie] Myself and others
who stood up and questioned,
855
00:45:37,760 --> 00:45:39,160
we were labeled rebels.
856
00:45:39,640 --> 00:45:40,599
We raised concerns
857
00:45:40,600 --> 00:45:43,519
with one of the senior managers
from Rydon's at that point
858
00:45:43,520 --> 00:45:48,039
and said, you know, "How would you like it
if this was being done in your home?"
859
00:45:48,040 --> 00:45:50,039
And he turned round to us and he said,
860
00:45:50,040 --> 00:45:52,799
"If I was getting it for nothing,
I wouldn't mind."
861
00:45:52,800 --> 00:45:56,959
That comment sums up
the whole way that we were treated
862
00:45:56,960 --> 00:46:01,039
by Rydon's, TMO, RBKC.
863
00:46:01,040 --> 00:46:04,479
We were scroungers.
We were getting something for nothing.
864
00:46:04,480 --> 00:46:06,159
We didn't deserve anything,
865
00:46:06,160 --> 00:46:08,760
"So just shut up
and let us get on with the work."
866
00:46:09,800 --> 00:46:12,760
[automated voice] South Kensington,
change for the Piccadilly line.
867
00:46:13,360 --> 00:46:14,839
[Peter] During the refurbishment,
868
00:46:14,840 --> 00:46:17,759
the Kensington and Chelsea
Tenant Management Organization
869
00:46:17,760 --> 00:46:20,040
would hold conversations with Rydon
870
00:46:20,880 --> 00:46:23,679
about ways they could strip
even more money out of the job.
871
00:46:23,680 --> 00:46:25,399
"How can we save every penny?"
872
00:46:25,400 --> 00:46:27,439
[compelling, rhythmic music plays]
873
00:46:27,440 --> 00:46:30,279
And one of the first things they did
to save that money
874
00:46:30,280 --> 00:46:32,599
was switch that zinc cladding panel
875
00:46:32,600 --> 00:46:35,519
for the cheapest cladding product
they could find.
876
00:46:35,520 --> 00:46:37,839
And the cheapest cladding product
they could find
877
00:46:37,840 --> 00:46:42,000
was aluminium composite material
with a pure polyethylene core.
878
00:46:44,120 --> 00:46:47,400
And Arconic sold the cladding
for use on Grenfell Tower.
879
00:46:48,600 --> 00:46:50,679
[keyboard clacking]
880
00:46:50,680 --> 00:46:54,639
And I found out that, in 2009,
881
00:46:54,640 --> 00:46:57,440
there was a fire
at an office block in Bucharest.
882
00:46:58,840 --> 00:47:00,079
[siren blares]
883
00:47:00,080 --> 00:47:03,679
And this alarmed
Technical Manager Claude Wehrle,
884
00:47:03,680 --> 00:47:05,920
because it was a building with ACM on it.
885
00:47:07,280 --> 00:47:11,080
He found images of that fire online
and sent them to his seniors.
886
00:47:13,160 --> 00:47:16,800
{\an8}The fire in Bucharest wasn't the last time
these warnings were raised.
887
00:47:19,560 --> 00:47:22,999
[Guillermo] The industry were concerned
about the number of building fires
888
00:47:23,000 --> 00:47:26,760
because a number of them
had this type of cladding.
889
00:47:27,640 --> 00:47:30,120
[Peter] There was another fire,
this time in France.
890
00:47:30,640 --> 00:47:32,399
And this one was, sadly, a fatal fire.
891
00:47:32,400 --> 00:47:34,799
It killed a disabled woman
inside the building.
892
00:47:34,800 --> 00:47:36,880
[sirens blaring]
893
00:47:37,880 --> 00:47:40,800
[sirens wailing]
894
00:47:41,760 --> 00:47:44,239
There were changes in France which meant
895
00:47:44,240 --> 00:47:46,399
that the more combustible type
of this cladding
896
00:47:46,400 --> 00:47:47,639
could no longer be sold there.
897
00:47:47,640 --> 00:47:50,239
And there were other countries
around Europe
898
00:47:50,240 --> 00:47:51,680
that brought similar changes in.
899
00:47:52,200 --> 00:47:54,559
But Claude Wehrle's view was,
900
00:47:54,560 --> 00:47:58,439
"We can still work in markets
which are not as restrictive."
901
00:47:58,440 --> 00:48:01,199
And, unfortunately,
902
00:48:01,200 --> 00:48:04,400
the UK was a market
that was not restrictive.
903
00:48:05,480 --> 00:48:07,559
There were internal emails
where Arconic said,
904
00:48:07,560 --> 00:48:10,680
"You can do anything in England
with this combustible product."
905
00:48:15,040 --> 00:48:17,479
- [low, somber music plays]
- [machinery squeals]
906
00:48:17,480 --> 00:48:19,679
[Sara] At the time
of the Grenfell renovation,
907
00:48:19,680 --> 00:48:21,839
the technology was PE.
908
00:48:21,840 --> 00:48:26,520
And then you had the FR material,
which was, uh, flame retardant.
909
00:48:27,800 --> 00:48:32,440
In North America, there were
certain projects that called for the FR.
910
00:48:33,480 --> 00:48:36,079
Particularly if it was
over two stories high,
911
00:48:36,080 --> 00:48:37,920
you were gonna go for FR.
912
00:48:41,000 --> 00:48:44,159
[Peter] The refurbishment
finally finished in 2016,
913
00:48:44,160 --> 00:48:47,479
and the council were pleased
with the work they'd done.
914
00:48:47,480 --> 00:48:52,599
A press release went out saying
that it was remarkable to see firsthand
915
00:48:52,600 --> 00:48:56,000
how the cladding had lifted
the external appearance of the building.
916
00:48:58,240 --> 00:49:04,680
But you now had 120 homes
covered in highly combustible plastic.
917
00:49:07,480 --> 00:49:10,999
[Luana] I didn't think the building
needed any doing up.
918
00:49:11,000 --> 00:49:13,320
It was just a concrete tower.
919
00:49:13,920 --> 00:49:16,039
I mean, I felt safe
in that concrete tower.
920
00:49:16,040 --> 00:49:17,839
So, you know,
921
00:49:17,840 --> 00:49:22,720
I would think they would have put safety
in front of prettiness.
922
00:49:24,240 --> 00:49:27,480
[Sara] Based on how I saw Arconic operate,
923
00:49:28,280 --> 00:49:32,479
I would find it very difficult to believe
that anybody didn't know
924
00:49:32,480 --> 00:49:35,800
that this was
going on that particular building.
925
00:49:38,160 --> 00:49:40,880
[Peter] It would have cost
two pounds per square meter more.
926
00:49:41,520 --> 00:49:45,079
Across the whole building,
that works out to about £5,000.
927
00:49:45,080 --> 00:49:48,639
If you split it per flat,
it's about £40 per flat
928
00:49:48,640 --> 00:49:50,239
to use the safer version.
929
00:49:50,240 --> 00:49:52,759
But because there was
such a focus on saving money
930
00:49:52,760 --> 00:49:55,440
and using the cheapest product,
it wasn't even considered.
931
00:49:56,320 --> 00:49:58,320
[siren wails]
932
00:49:59,760 --> 00:50:01,999
{\an8}[Peter echoes] It's about £40 per flat.
933
00:50:02,000 --> 00:50:05,679
{\an8}It's about £40 per flat.
934
00:50:05,680 --> 00:50:09,119
[Bernie] The first phone call I received
was actually from a friend.
935
00:50:09,120 --> 00:50:12,000
She said, "There's a fire in the block."
936
00:50:12,520 --> 00:50:13,560
"Where is Ray?"
937
00:50:14,280 --> 00:50:16,319
[reporter] We have no word
on the number of people
938
00:50:16,320 --> 00:50:17,639
who are in that building...
939
00:50:17,640 --> 00:50:20,200
[Bernie] So I went downstairs,
turned the TV on,
940
00:50:20,920 --> 00:50:24,600
and that's when I realized
what was going on.
941
00:50:26,000 --> 00:50:29,080
I tried calling his phone,
and there was no response.
942
00:50:30,400 --> 00:50:33,239
And all I can remember thinking
at the time was,
943
00:50:33,240 --> 00:50:36,679
"Hopefully, Ray's apartment
is not affected."
944
00:50:36,680 --> 00:50:38,999
"Hopefully, Ray will be okay."
945
00:50:39,000 --> 00:50:40,239
[sirens wail]
946
00:50:40,240 --> 00:50:42,920
I made my way down to Ladbroke Grove.
947
00:50:43,680 --> 00:50:45,200
It was just a...
948
00:50:46,480 --> 00:50:47,360
an inferno.
949
00:50:49,160 --> 00:50:53,440
But I honestly believed
it would be dealt with.
950
00:50:55,200 --> 00:50:56,280
Because...
951
00:50:59,960 --> 00:51:01,360
it's the United Kingdom.
952
00:51:05,000 --> 00:51:08,159
{\an8}[dispatcher] With regards to residents
still in the block, their advice is,
953
00:51:08,160 --> 00:51:11,279
if there's anyone on the phone
to someone who's still in a flat,
954
00:51:11,280 --> 00:51:15,440
is to please try and escape
or get out by any other means they can.
955
00:51:18,080 --> 00:51:22,279
[Peter] Stay Put was revoked
in the control room at 2:35,
956
00:51:22,280 --> 00:51:24,720
um, on the incident ground at 2:47am.
957
00:51:26,040 --> 00:51:30,040
By this point, there are over 100 people
still inside Grenfell Tower.
958
00:51:33,000 --> 00:51:38,080
[David] I remember a senior officer
giving a speech to firefighters.
959
00:51:39,040 --> 00:51:40,880
It sounded like a rallying cry.
960
00:51:42,360 --> 00:51:45,559
"Listen, this is like nothing
you're ever gonna face,
961
00:51:45,560 --> 00:51:48,839
but there's still savable life in there,
962
00:51:48,840 --> 00:51:52,039
and we're gonna have to put you
in very dangerous situations."
963
00:51:52,040 --> 00:51:54,559
- [footsteps ascending]
- [filtered breathing]
964
00:51:54,560 --> 00:51:56,679
[Chris] We didn't have a clue
where we were.
965
00:51:56,680 --> 00:51:58,800
We were shouting out for people,
966
00:51:59,920 --> 00:52:01,560
and there was nothing coming back.
967
00:52:02,280 --> 00:52:03,839
There was flashes of torches
968
00:52:03,840 --> 00:52:05,720
as people were walking around,
running around.
969
00:52:07,800 --> 00:52:09,239
And all of a sudden,
970
00:52:09,240 --> 00:52:13,680
a firefighter appeared with... with a...
with a lady who was unconscious.
971
00:52:14,520 --> 00:52:18,639
He was on his own with her.
He was visibly... distressed.
972
00:52:18,640 --> 00:52:20,160
So we grabbed her.
973
00:52:21,640 --> 00:52:24,319
We were, like, falling all over the place
with her as well.
974
00:52:24,320 --> 00:52:26,760
It was so difficult to get your footing.
975
00:52:28,880 --> 00:52:33,919
We got her back down to the ground floor,
and we passed her to paramedic section.
976
00:52:33,920 --> 00:52:35,639
[emergency responders chatter]
977
00:52:35,640 --> 00:52:37,679
[Chris] There was nothing
to wait around for.
978
00:52:37,680 --> 00:52:41,760
It was a case of getting back inside
and trying to help save people.
979
00:52:45,840 --> 00:52:49,879
Every time we breathed the smoke,
you're kind of breathing death.
980
00:52:49,880 --> 00:52:53,759
Some of us used to open the door
to try to see if we can escape.
981
00:52:53,760 --> 00:52:55,519
[indistinct shouting]
982
00:52:55,520 --> 00:52:58,879
I remember my neighbor
was worried about his family,
983
00:52:58,880 --> 00:53:01,160
so he started to put sheets together.
984
00:53:03,640 --> 00:53:06,119
[man 1] He's made a rope
from his blankets,
985
00:53:06,120 --> 00:53:07,520
and he's sent it down.
986
00:53:08,920 --> 00:53:11,559
- Oi. There's another guy there as well.
- [man 2] Just been catching.
987
00:53:11,560 --> 00:53:13,319
- [man 1] Bruv.
- [man 2] Just catching a dog.
988
00:53:13,320 --> 00:53:16,919
He... he... he wanted to escape
using the sheets from the window.
989
00:53:16,920 --> 00:53:18,199
He actually tried.
990
00:53:18,200 --> 00:53:20,239
[overlapping shouting]
991
00:53:20,240 --> 00:53:22,359
[Omar] We're very scared,
me and my brother, Muhammed.
992
00:53:22,360 --> 00:53:24,400
Straight away, we pulled him in again.
993
00:53:26,080 --> 00:53:28,999
Kids were crying, screaming.
994
00:53:29,000 --> 00:53:31,840
And I remember Zainab crying, and...
995
00:53:32,440 --> 00:53:33,719
and just, people were very...
996
00:53:33,720 --> 00:53:37,040
Running around in the apartment,
scared, not knowing what to do.
997
00:53:39,040 --> 00:53:42,160
But the hope was
that the firefighters will come back.
998
00:53:44,840 --> 00:53:49,999
I was told that the fire was so intense
on some of the other floors,
999
00:53:50,000 --> 00:53:52,000
residents had started to move up.
1000
00:53:54,640 --> 00:53:57,679
- Some residents rang Ray's doorbell...
- [doorbell buzzing]
1001
00:53:57,680 --> 00:54:02,319
...and at that point, his flat wasn't really
consumed with a lot of smoke.
1002
00:54:02,320 --> 00:54:04,079
[pounding on door]
1003
00:54:04,080 --> 00:54:09,040
He let quite a few people into his flat.
It was women and children.
1004
00:54:10,520 --> 00:54:12,720
{\an8}Ray was registered as disabled,
1005
00:54:14,120 --> 00:54:19,160
but there was no plan in place to evacuate
disabled residents of Grenfell Tower.
1006
00:54:20,800 --> 00:54:25,160
He could see all that black smoke,
I think, every time he opened his door.
1007
00:54:25,960 --> 00:54:29,759
But he still let them in.
He still gave them refuge.
1008
00:54:29,760 --> 00:54:31,840
[alarm blaring]
1009
00:54:34,360 --> 00:54:40,959
It's my belief that Jessica
probably accompanied the other adults
1010
00:54:40,960 --> 00:54:43,040
{\an8}into Ray's apartment.
1011
00:54:44,240 --> 00:54:47,840
{\an8}Jessica and my granddaughter
attended the same school.
1012
00:54:48,720 --> 00:54:50,359
She knew Ray,
1013
00:54:50,360 --> 00:54:53,079
and she knew she'd be safe with Ray.
1014
00:54:53,080 --> 00:54:54,840
[siren wails]
1015
00:54:57,200 --> 00:55:00,559
[Marcio] I phoned LFB again to find out
what's happening with the rescue unit.
1016
00:55:00,560 --> 00:55:02,880
Where's the firefighters
that are coming to rescue us?
1017
00:55:04,320 --> 00:55:06,999
That time, they said, "Yeah,
I've spoken to you. You called before."
1018
00:55:07,000 --> 00:55:09,560
And I said, "Yeah, I've spoken to LFB
four times before."
1019
00:55:10,440 --> 00:55:12,560
{\an8}[call handler]
1020
00:55:13,120 --> 00:55:19,199
{\an8}[Marcio]
1021
00:55:19,200 --> 00:55:22,240
{\an8}[call handler]
1022
00:55:22,720 --> 00:55:23,560
[Marcio]
1023
00:55:24,120 --> 00:55:26,999
At some point, maybe a minute or two
into that... that call,
1024
00:55:27,000 --> 00:55:31,399
I kinda just looked into my bedroom,
and all of a sudden, my window was alight,
1025
00:55:31,400 --> 00:55:33,999
and it just raced towards me.
1026
00:55:34,000 --> 00:55:36,599
{\an8}[Marcio]
1027
00:55:36,600 --> 00:55:38,159
- [call handler]
- [Marcio]
1028
00:55:38,160 --> 00:55:40,360
{\an8}[call handler]
1029
00:55:40,960 --> 00:55:42,839
{\an8}[Marcio]
1030
00:55:42,840 --> 00:55:45,599
{\an8}[call handler]
1031
00:55:45,600 --> 00:55:48,239
- [Marcio] Okay, okay.
- [call handler] Okay. All hold hands.
1032
00:55:48,240 --> 00:55:50,119
[fading] And get as much wet clothes...
1033
00:55:50,120 --> 00:55:52,200
So everything was, like...
1034
00:55:53,600 --> 00:55:56,159
everything was kinda in a rush. Um...
1035
00:55:56,160 --> 00:56:01,480
We covered ourselves with the blanket
that my dad had put in the bathtub, and...
1036
00:56:03,520 --> 00:56:04,720
I grabbed my dog.
1037
00:56:09,280 --> 00:56:13,680
And we just dashed it for the stairwell.
1038
00:56:14,280 --> 00:56:16,599
{\an8}[Marcio over call]
1039
00:56:16,600 --> 00:56:18,759
[Marcio] The conditions in the stairwell
were horrific.
1040
00:56:18,760 --> 00:56:20,879
[over call] Go through. Go down...
1041
00:56:20,880 --> 00:56:22,799
I was coughing. Gagging a lot.
1042
00:56:22,800 --> 00:56:23,919
Let's go now!
1043
00:56:23,920 --> 00:56:25,919
{\an8}- [call handler]
- [Marcio]
1044
00:56:25,920 --> 00:56:26,839
{\an8}[call handler]
1045
00:56:26,840 --> 00:56:27,919
{\an8}[Marcio coughs]
1046
00:56:27,920 --> 00:56:29,519
{\an8}[Marcio]
1047
00:56:29,520 --> 00:56:30,959
{\an8}[coughing, retching]
1048
00:56:30,960 --> 00:56:32,000
{\an8}[Marcio]
1049
00:56:32,560 --> 00:56:33,759
[call handler] Just listen to...
1050
00:56:33,760 --> 00:56:38,519
I didn't have any idea where they were.
My expectation was they're in front of me.
1051
00:56:38,520 --> 00:56:39,920
[call handler] ...on their way up.
1052
00:56:40,440 --> 00:56:42,359
{\an8}- [Marcio]
- [coughing in background]
1053
00:56:42,360 --> 00:56:43,959
{\an8}Keep going. They're on their way up.
1054
00:56:43,960 --> 00:56:46,200
- [coughing]
- [Luana] My dad was behind me.
1055
00:56:47,040 --> 00:56:50,119
I kept hearing his voice,
like, behind me, you know.
1056
00:56:50,120 --> 00:56:53,679
He kept shouting, you know,
"Go on. Just keep going. Keep going."
1057
00:56:53,680 --> 00:56:54,879
[Marcio coughing]
1058
00:56:54,880 --> 00:56:56,599
[call handler] Just keep going, all right?
1059
00:56:56,600 --> 00:56:57,679
[Marcio] Girls?
1060
00:56:57,680 --> 00:56:59,520
[voice breaks] And I just remember...
1061
00:57:01,600 --> 00:57:04,720
I just remember
stepping on so many bodies.
1062
00:57:08,280 --> 00:57:09,280
[sobs]
1063
00:57:12,520 --> 00:57:13,360
[sniffles]
1064
00:57:14,440 --> 00:57:16,520
And then it got to a point where
1065
00:57:17,800 --> 00:57:20,240
I couldn't hear my dad anymore behind me.
1066
00:57:21,240 --> 00:57:22,840
He sounded like he was, like,
1067
00:57:24,320 --> 00:57:25,959
far in front of me.
1068
00:57:25,960 --> 00:57:27,800
Like, down the stairwell.
1069
00:57:29,760 --> 00:57:35,080
You know, I didn't hear nobody speak
or... or say anything back to me,
1070
00:57:35,920 --> 00:57:38,840
until that moment I heard Luana say,
1071
00:57:40,120 --> 00:57:41,120
"Dad!"
1072
00:57:46,960 --> 00:57:50,040
But at that moment,
I realized they're not in front of me.
1073
00:57:50,640 --> 00:57:51,720
They were behind me.
1074
00:57:52,320 --> 00:57:55,799
I just remember saying,
"I can't do it anymore."
1075
00:57:55,800 --> 00:57:58,400
[sniffles] Like, I... I can't carry on.
1076
00:58:01,560 --> 00:58:02,960
[suppressed sob]
1077
00:58:03,560 --> 00:58:09,159
And I just remember...
placing my dog down on the stairwell,
1078
00:58:09,160 --> 00:58:10,439
'cause I couldn't cope.
1079
00:58:10,440 --> 00:58:11,520
[sobs]
1080
00:58:13,320 --> 00:58:17,320
That was it.
That's... all that I can remember, 'cause...
1081
00:58:19,640 --> 00:58:21,080
apparently I had collapsed.
1082
00:58:22,800 --> 00:58:24,760
Everything just went pitch-black.
1083
00:58:25,840 --> 00:58:28,399
{\an8}- [Marcio] I need to look for 'em.
- [call handler]
1084
00:58:28,400 --> 00:58:32,039
{\an8}- [Marcio coughing]
- [call handler]
1085
00:58:32,040 --> 00:58:34,359
{\an8}[Marcio]
1086
00:58:34,360 --> 00:58:35,959
{\an8}[call handler]
1087
00:58:35,960 --> 00:58:37,319
{\an8}[Marcio]
1088
00:58:37,320 --> 00:58:40,479
{\an8}[call handler]
1089
00:58:40,480 --> 00:58:41,920
[somber music plays]
1090
00:58:45,840 --> 00:58:47,520
[woman] Oh my God.
1091
00:58:49,000 --> 00:58:51,519
They've allowed people to die,
for fuck's sake.
1092
00:58:51,520 --> 00:58:53,560
[siren wailing]
1093
00:58:55,960 --> 00:58:58,520
[Omar] Suddenly,
our front door was opened.
1094
00:58:59,760 --> 00:59:00,759
[music fades]
1095
00:59:00,760 --> 00:59:04,640
So the first thing I saw
is, like, a firefighter.
1096
00:59:05,360 --> 00:59:09,640
And the second thing I saw is
our neighbor and his family just leaving.
1097
00:59:10,840 --> 00:59:14,439
And then I... I remember
someone pulling me from my neck
1098
00:59:14,440 --> 00:59:16,959
or from my T-shirt, taking me out.
1099
00:59:16,960 --> 00:59:18,679
- [tense music plays]
- [footsteps]
1100
00:59:18,680 --> 00:59:21,360
I could feel at that time the stair.
1101
00:59:22,120 --> 00:59:24,720
Someone was pushing me,
telling me to move again.
1102
00:59:25,600 --> 00:59:28,359
But I didn't want to move,
because I was looking for my brother
1103
00:59:28,360 --> 00:59:31,440
and for... for everyone else,
and I couldn't see nothing.
1104
00:59:32,760 --> 00:59:35,720
On the third floor,
I started to see a light again.
1105
00:59:38,760 --> 00:59:42,920
The first thing I did is to look around me
to see, like, "Where's my brother?"
1106
00:59:43,440 --> 00:59:44,520
And I couldn't see him.
1107
00:59:45,440 --> 00:59:48,280
I just called him.
I was like, "Where are you, Mohammad?"
1108
00:59:48,800 --> 00:59:50,960
He was like, "Omar, where are you?"
1109
00:59:52,360 --> 00:59:55,759
"Mohammad, like, they came to us.
They take me out."
1110
00:59:55,760 --> 00:59:58,160
"So I thought
they are taking you as well."
1111
00:59:59,440 --> 01:00:02,879
He was like, "No, I couldn't see anyone.
No one came to us."
1112
01:00:02,880 --> 01:00:06,599
"And I'm still here with Zainab, her son."
1113
01:00:06,600 --> 01:00:09,279
I said, like, "All of you still there?"
He said, "Yes."
1114
01:00:09,280 --> 01:00:10,520
[tense music continues]
1115
01:00:11,160 --> 01:00:13,239
I went straight to the firefighters,
I told them, like,
1116
01:00:13,240 --> 01:00:15,959
"My brother, Zainab,
they're all still there."
1117
01:00:15,960 --> 01:00:19,719
"Please, are you going upstairs?"
Everyone's telling me, like "Yes, yes."
1118
01:00:19,720 --> 01:00:20,840
[music fades]
1119
01:00:25,040 --> 01:00:27,880
[Chris] I walked back down
to the base of the tower.
1120
01:00:28,840 --> 01:00:30,719
And there's a guy there,
and he's on the phone.
1121
01:00:30,720 --> 01:00:32,840
And he's shouting. He's very animated.
1122
01:00:33,360 --> 01:00:35,639
"My girl's in there!
My girl's in there," he says.
1123
01:00:35,640 --> 01:00:38,199
"My girl's in there!
I'm on the phone to her now!"
1124
01:00:38,200 --> 01:00:40,159
[radio chatter]
1125
01:00:40,160 --> 01:00:43,200
[Chris] I took the phone off him,
and I said, "Hi, my name's Chris."
1126
01:00:43,880 --> 01:00:47,560
She tells me, "I'm on the 14th floor,
and I'm with my two-year-old son."
1127
01:00:48,080 --> 01:00:50,879
"My name's Zainab.
My name's Zainab, and my son's Jeremiah."
1128
01:00:50,880 --> 01:00:52,040
I said, "Okay."
1129
01:00:54,120 --> 01:00:55,239
{\an8}"We're coming to get you."
1130
01:00:55,240 --> 01:00:57,600
{\an8}"You can't get out that building.
We will come and get you."
1131
01:00:58,920 --> 01:01:00,519
{\an8}I can hear Jeremiah crying.
1132
01:01:00,520 --> 01:01:02,040
{\an8}[low, mournful music plays]
1133
01:01:04,760 --> 01:01:06,840
I go over to the Fire Survival Guidance.
1134
01:01:08,080 --> 01:01:11,360
And I said, "Look, the 14th floor?" Um...
1135
01:01:13,360 --> 01:01:14,880
And he says to me, "At the moment...
1136
01:01:15,840 --> 01:01:17,800
at the moment, we can't go past the 12th."
1137
01:01:19,800 --> 01:01:24,120
I was on the phone to Zainab
for about 25, 30 minutes.
1138
01:01:25,760 --> 01:01:27,640
Jeremiah, he's not crying anymore.
1139
01:01:30,240 --> 01:01:31,880
There was a point when...
1140
01:01:34,840 --> 01:01:37,720
she told me that, um,
1141
01:01:39,000 --> 01:01:40,200
Jeremiah's dead.
1142
01:01:41,720 --> 01:01:43,759
There was a point when she told me,
"Jeremiah's dead."
1143
01:01:43,760 --> 01:01:46,400
"I don't wanna be here no more.
I wanna be with him, with my boy."
1144
01:01:47,040 --> 01:01:48,079
[breathes shakily]
1145
01:01:48,080 --> 01:01:50,520
I said, "Come on, Zainab.
You stay with me, girl."
1146
01:01:52,280 --> 01:01:55,959
"There's people that love you,
that are waiting for you, you know?"
1147
01:01:55,960 --> 01:01:58,279
"You need to get out of this building.
We're co..." [exhales]
1148
01:01:58,280 --> 01:02:00,240
I'm still telling her,
"We're coming to get you."
1149
01:02:02,480 --> 01:02:04,000
I thought I heard her scream.
1150
01:02:05,160 --> 01:02:06,640
I thought I heard her scream.
1151
01:02:07,720 --> 01:02:09,280
Just completely out of nowhere.
1152
01:02:12,240 --> 01:02:13,680
And then silence.
1153
01:02:15,080 --> 01:02:17,440
I kept the phone on
for about five minutes more,
1154
01:02:18,400 --> 01:02:19,400
just in case.
1155
01:02:22,160 --> 01:02:23,199
[music fades]
1156
01:02:23,200 --> 01:02:27,760
[Omar] I was on the phone with my brother.
He's praying and... and speaking to me.
1157
01:02:29,640 --> 01:02:32,520
The last conversation we had,
uh, was like,
1158
01:02:33,600 --> 01:02:35,399
"Omar, I'm... I'm... I'm dying."
1159
01:02:35,400 --> 01:02:37,279
"I'm dying here. That's it."
1160
01:02:37,280 --> 01:02:39,360
[soft, poignant music plays]
1161
01:02:41,840 --> 01:02:46,760
"I could see Zainab dying
in front of my face, and her son,
1162
01:02:48,000 --> 01:02:49,280
and Denis as well."
1163
01:02:52,160 --> 01:02:54,240
"And I'm dying, Omar."
1164
01:02:57,800 --> 01:02:58,999
[sniffles, exhales]
1165
01:02:59,000 --> 01:03:00,800
[swallows, exhales shakily]
1166
01:03:02,360 --> 01:03:04,840
My brother was kind of saying bye to me.
1167
01:03:07,800 --> 01:03:08,959
[music fades]
1168
01:03:08,960 --> 01:03:11,040
[helicopter blades whirring]
1169
01:03:12,800 --> 01:03:15,799
{\an8}[Marcio]
1170
01:03:15,800 --> 01:03:18,440
{\an8}- [call handler] Come down from the...
- [Marcio]
1171
01:03:19,520 --> 01:03:21,599
{\an8}[muffled anguished cries]
1172
01:03:21,600 --> 01:03:23,240
{\an8}[Marcio]
1173
01:03:23,960 --> 01:03:25,040
{\an8}[coughs]
1174
01:03:25,560 --> 01:03:26,800
{\an8}[Marcio wearily]
1175
01:03:29,520 --> 01:03:32,119
At that moment, I figured out that Luana,
1176
01:03:32,120 --> 01:03:34,080
um, she'd passed out.
1177
01:03:34,920 --> 01:03:39,400
I looked down in-between the rails
on the stairwell, and I could see a light.
1178
01:03:40,120 --> 01:03:41,799
Very faint, but I could see a light.
1179
01:03:41,800 --> 01:03:42,879
[sniffles]
1180
01:03:42,880 --> 01:03:45,359
And I kinda thought,
"God, that must be a firefighter."
1181
01:03:45,360 --> 01:03:49,400
I quickly ran down, and I shouted,
I said, "My daughter's upstairs."
1182
01:03:50,080 --> 01:03:54,919
{\an8}[Marcio over call]
1183
01:03:54,920 --> 01:03:56,280
Gotta get them out.
1184
01:03:56,920 --> 01:03:58,959
I've gone to go up with them,
1185
01:03:58,960 --> 01:04:02,319
and then I've had another firefighter
grab me from behind.
1186
01:04:02,320 --> 01:04:04,519
They went, "No, you need to go.
Keep going down."
1187
01:04:04,520 --> 01:04:06,079
[cautious footsteps]
1188
01:04:06,080 --> 01:04:08,720
I saw Luana being carried out,
1189
01:04:10,520 --> 01:04:11,480
but...
1190
01:04:12,520 --> 01:04:14,679
[voice breaks] I didn't know
where... where my wife was.
1191
01:04:14,680 --> 01:04:16,600
[smacks lips] Didn't know where Megan was.
1192
01:04:17,560 --> 01:04:19,040
[siren blaring]
1193
01:04:20,040 --> 01:04:22,440
I know Helen and Lulya
were able to get out.
1194
01:04:24,000 --> 01:04:25,760
They handed me over to the police.
1195
01:04:26,280 --> 01:04:29,839
They said, "No, can't promise anything,
but there's a pregnant woman up there."
1196
01:04:29,840 --> 01:04:31,360
"She's with another kid."
1197
01:04:31,840 --> 01:04:34,039
Without even seeing her, I kind of went...
1198
01:04:34,040 --> 01:04:36,239
[sighs] Like, relieved.
1199
01:04:36,240 --> 01:04:37,399
[sniffles] Um...
1200
01:04:37,400 --> 01:04:42,199
Then I quickly turned and saw, um,
Andreia was sitting... sitting by the tree,
1201
01:04:42,200 --> 01:04:44,080
and Megan was... was next to her.
1202
01:04:46,920 --> 01:04:49,759
Andreia asked, "Where's Luana?"
Of course, I knew where Luana was.
1203
01:04:49,760 --> 01:04:51,760
She was to our side.
1204
01:04:52,920 --> 01:04:53,800
Um...
1205
01:04:56,000 --> 01:04:57,680
They were resuscitating her.
1206
01:05:01,200 --> 01:05:04,439
And then we got put in one ambulance,
all together.
1207
01:05:04,440 --> 01:05:07,159
[siren wailing]
1208
01:05:07,160 --> 01:05:11,239
[Luana] Next thing I know, I woke up,
and I was in the ambulance...
1209
01:05:11,240 --> 01:05:13,760
[voice breaks] ...and I was
the only one on the bed.
1210
01:05:14,440 --> 01:05:15,919
[siren fades]
1211
01:05:15,920 --> 01:05:19,599
You know, I just kept thinking,
you know, "Why am I on this bed?"
1212
01:05:19,600 --> 01:05:24,199
Like, "I'm not the priority here.
If anyone's the priority..." [sniffles]
1213
01:05:24,200 --> 01:05:25,240
"...it's my mum."
1214
01:05:26,160 --> 01:05:27,279
[sniffles]
1215
01:05:27,280 --> 01:05:29,799
Because, obviously,
she was pregnant at the time.
1216
01:05:29,800 --> 01:05:31,800
[sobs, sniffles]
1217
01:05:34,520 --> 01:05:37,760
And then I just... I fell back asleep again.
1218
01:05:39,880 --> 01:05:40,840
[inhales]
1219
01:05:41,400 --> 01:05:42,440
And, yeah.
1220
01:05:44,000 --> 01:05:45,000
[exhales]
1221
01:05:46,320 --> 01:05:49,719
- [somber, expectant music plays]
- [siren wailing]
1222
01:05:49,720 --> 01:05:52,519
[reporter 1] Police confirmed
a number of people have been injured,
1223
01:05:52,520 --> 01:05:54,519
and an evacuation is continuing.
1224
01:05:54,520 --> 01:05:56,559
[helicopter blades whirring]
1225
01:05:56,560 --> 01:06:00,000
[reporter 2] So far, 12 people have died.
More than 70 others are injured.
1226
01:06:03,920 --> 01:06:07,959
[Eddie] We've now been here
for five-and-a-half, nearly six hours,
1227
01:06:07,960 --> 01:06:10,279
and not a single policeman,
1228
01:06:10,280 --> 01:06:13,239
not a single representative
from our landlord
1229
01:06:13,240 --> 01:06:15,759
{\an8}or from the council has turned up
to speak to us.
1230
01:06:15,760 --> 01:06:20,360
{\an8}There are people here who don't know
whether their relatives are alive or dead.
1231
01:06:22,080 --> 01:06:24,000
[responder 1 over radio]
621, where are you?
1232
01:06:24,800 --> 01:06:27,920
{\an8}[responder 2]
1233
01:06:28,440 --> 01:06:31,919
{\an8}[responder 3]
1234
01:06:31,920 --> 01:06:35,600
If we get all the missing people up
on the same window...
1235
01:06:36,280 --> 01:06:38,559
[Jackie] I came down to Ladbroke Grove,
1236
01:06:38,560 --> 01:06:42,240
I think, the, um, evening of the 14th.
1237
01:06:42,840 --> 01:06:45,439
And we had photographs,
and we were putting them up.
1238
01:06:45,440 --> 01:06:47,359
[suspenseful music playing]
1239
01:06:47,360 --> 01:06:49,439
[Bernie] It was desperation,
1240
01:06:49,440 --> 01:06:52,839
because there was no information
on where to go
1241
01:06:52,840 --> 01:06:57,959
to try and find your brother, your sister,
your mother, your cousin, whoever.
1242
01:06:57,960 --> 01:06:59,559
[crowd clamoring]
1243
01:06:59,560 --> 01:07:00,999
[woman] Where are the children?
1244
01:07:01,000 --> 01:07:02,160
[music fades]
1245
01:07:04,000 --> 01:07:05,160
[camera shutter clicks]
1246
01:07:08,280 --> 01:07:10,999
A week on since the Grenfell Tower fire
1247
01:07:11,000 --> 01:07:15,159
and many residents are still complaining
of a lack of support from the authorities.
1248
01:07:15,160 --> 01:07:17,959
Many are still sleeping
in the local sports center,
1249
01:07:17,960 --> 01:07:20,799
and some, reportedly, even in their cars.
1250
01:07:20,800 --> 01:07:22,880
[somber steel drum music plays]
1251
01:07:29,800 --> 01:07:32,639
We haven't met anyone from the council
who's actually come here.
1252
01:07:32,640 --> 01:07:36,279
We want someone
to actually tell the families
1253
01:07:36,280 --> 01:07:39,119
what has happened to their loved ones
that have gone missing.
1254
01:07:39,120 --> 01:07:41,239
[protestors chant] Out! Out! Out!
1255
01:07:41,240 --> 01:07:44,119
[Peter] I think immediately
there was a desire to see justice done.
1256
01:07:44,120 --> 01:07:45,199
[protestors] Out! Out!
1257
01:07:45,200 --> 01:07:48,839
I think it was obvious to the people
who lived in Grenfell Tower
1258
01:07:48,840 --> 01:07:52,519
and had lost relatives
that... there was responsibility.
1259
01:07:52,520 --> 01:07:53,679
This wasn't an accident.
1260
01:07:53,680 --> 01:07:55,399
- [woman] What do we want?
- [crowd] Justice!
1261
01:07:55,400 --> 01:07:57,199
- [woman] When do we want it?
- [crowd] Now!
1262
01:07:57,200 --> 01:07:58,319
[woman] We want answers!
1263
01:07:58,320 --> 01:08:03,519
[Peter] What people needed was clarity
from the local authority and support.
1264
01:08:03,520 --> 01:08:07,999
The basic human rights
that we all take for granted every day.
1265
01:08:08,000 --> 01:08:10,199
Food, shelter, clothing.
1266
01:08:10,200 --> 01:08:13,119
[man] People sitting out there
with no food, no houses, the lot.
1267
01:08:13,120 --> 01:08:14,839
People walking around lost in the streets,
1268
01:08:14,840 --> 01:08:16,719
sticking their kids' pictures
to their top.
1269
01:08:16,720 --> 01:08:17,999
No one's out here helping.
1270
01:08:18,000 --> 01:08:19,119
[irate shouting]
1271
01:08:19,120 --> 01:08:21,319
[reporter 3] Many are livid
at the government's response
1272
01:08:21,320 --> 01:08:22,480
to the tragedy.
1273
01:08:24,280 --> 01:08:28,239
[reporter 4] The convoy sped past,
carrying the prime minister.
1274
01:08:28,240 --> 01:08:32,760
Theresa May spoke to emergency workers,
but made no public appearance.
1275
01:08:33,480 --> 01:08:36,719
Theresa May steps down here
and don't come and see none of us.
1276
01:08:36,720 --> 01:08:38,199
[crowd chants] May must go!
1277
01:08:38,200 --> 01:08:40,680
[producer] Why didn't you
meet the community straightaway?
1278
01:08:41,760 --> 01:08:43,839
[Theresa May] My decision
not to go immediately
1279
01:08:43,840 --> 01:08:45,479
to meet members of the community
1280
01:08:45,480 --> 01:08:47,959
was because, I always felt,
had been to make sure
1281
01:08:47,960 --> 01:08:51,919
that those emergency services
had the resources that they needed,
1282
01:08:51,920 --> 01:08:54,359
had everything they needed
to do their job.
1283
01:08:54,360 --> 01:08:59,439
{\an8}I realize now that, actually,
one of the issues for the community
1284
01:08:59,440 --> 01:09:01,399
and the survivors of Grenfell Tower
1285
01:09:01,400 --> 01:09:04,839
was the way in which authority
had failed to listen to them.
1286
01:09:04,840 --> 01:09:07,919
And I merely exacerbated that in... in...
1287
01:09:07,920 --> 01:09:09,879
by not going to see them first off.
1288
01:09:09,880 --> 01:09:11,080
[tense music plays]
1289
01:09:12,360 --> 01:09:14,039
{\an8}[reporter 5] What began
here in London today
1290
01:09:14,040 --> 01:09:17,239
{\an8}is a public inquiry
into the Grenfell tragedy
1291
01:09:17,240 --> 01:09:19,560
that claimed 72 lives.
1292
01:09:22,080 --> 01:09:24,559
[Theresa May] I called the public inquiry
so quickly
1293
01:09:24,560 --> 01:09:28,759
because I thought it was important,
given the scale of this tragedy,
1294
01:09:28,760 --> 01:09:33,439
it was important that we really
dug into what had happened.
1295
01:09:33,440 --> 01:09:35,400
[distant police siren wails]
1296
01:09:36,600 --> 01:09:41,760
[man] My role as lead counsel
to the inquiry was to be the public.
1297
01:09:42,920 --> 01:09:47,119
{\an8}A curious member of the public
who sees there's been a terrible fire
1298
01:09:47,120 --> 01:09:51,280
{\an8}and wants to know what happened
and why it happened.
1299
01:09:52,440 --> 01:09:55,919
[reporter 6] The public inquiry will look
at the events of the night itself,
1300
01:09:55,920 --> 01:09:58,840
including the response
of the emergency services.
1301
01:10:00,440 --> 01:10:02,599
[woman 1] I do solemnly,
sincerely, and truly...
1302
01:10:02,600 --> 01:10:04,439
I do solemnly, sincerely, and truly...
1303
01:10:04,440 --> 01:10:08,159
[Richard] The problem with the inquiry
was the emotional difficulty
1304
01:10:08,160 --> 01:10:11,079
and what one might call
the forensic difficulty.
1305
01:10:11,080 --> 01:10:11,999
The whole truth.
1306
01:10:12,000 --> 01:10:13,879
- [woman 2] ...truth.
- [David] ...the whole truth.
1307
01:10:13,880 --> 01:10:16,639
- [woman 2] ...and nothing but the truth.
- ...and nothing but the truth.
1308
01:10:16,640 --> 01:10:19,640
[Richard] The emotional difficulty one
came very early on
1309
01:10:20,280 --> 01:10:23,319
when I examined
the early arrival firefighters
1310
01:10:23,320 --> 01:10:25,280
all about what happened on the night.
1311
01:10:27,480 --> 01:10:29,160
I decided to go up
1312
01:10:30,160 --> 01:10:33,679
and, uh, try and get to the 20th floor
to get her little sister.
1313
01:10:33,680 --> 01:10:34,919
There is some context here
1314
01:10:34,920 --> 01:10:37,679
which I just need to show you
based on your statement.
1315
01:10:37,680 --> 01:10:40,639
Could you please be shown
page seven of your statement?
1316
01:10:40,640 --> 01:10:44,519
"I found what I thought was Flat 176,
but had to use my torch
1317
01:10:44,520 --> 01:10:47,279
and put my face
right up close to the door."
1318
01:10:47,280 --> 01:10:51,319
"I moved on to the next door
and saw that it was 175."
1319
01:10:51,320 --> 01:10:54,919
Did you... uh... knock on the door
1320
01:10:54,920 --> 01:10:59,600
or shout to anybody
who might be inside Flat 175?
1321
01:11:02,840 --> 01:11:04,040
{\an8}[Richard]
1322
01:11:05,800 --> 01:11:08,160
- [David] Um, can I just say...
- [Richard] Yes, of course.
1323
01:11:10,720 --> 01:11:15,720
Um... to the... to the family
of the people in Flat 175, I'm...
1324
01:11:16,440 --> 01:11:19,199
I was... I was, um...
looking for another girl,
1325
01:11:19,200 --> 01:11:22,000
and I didn't know
there was anyone in there.
1326
01:11:22,760 --> 01:11:26,240
- [chairperson] That's... that's all right.
- [Richard] Thanks. Thank you.
1327
01:11:28,600 --> 01:11:30,559
There was a lot of failure,
1328
01:11:30,560 --> 01:11:32,999
um, at an institutional level
from London Fire Brigade.
1329
01:11:33,000 --> 01:11:36,599
There was failure, um...
on the ground as well, you know.
1330
01:11:36,600 --> 01:11:38,999
This operation didn't go well. Um...
1331
01:11:39,000 --> 01:11:42,639
But I think you've got to remember,
as well, the... the...
1332
01:11:42,640 --> 01:11:49,359
the pain that must come from being the one
who is tasked with saving people,
1333
01:11:49,360 --> 01:11:50,680
but not being able to.
1334
01:11:51,240 --> 01:11:53,119
That's a really hard thing.
1335
01:11:53,120 --> 01:11:56,399
Just that alone,
a really hard thing to have to live with.
1336
01:11:56,400 --> 01:11:58,439
[tense, intriguing music plays]
1337
01:11:58,440 --> 01:12:00,799
[chairperson] Welcome to today's hearing,
1338
01:12:00,800 --> 01:12:04,159
at which we're going to hear evidence
from the commissioner.
1339
01:12:04,160 --> 01:12:06,119
I swear by Almighty God...
1340
01:12:06,120 --> 01:12:08,279
{\an8}[Peter] Before the inquiry,
one of the questions I had
1341
01:12:08,280 --> 01:12:10,400
{\an8}about the London Fire Brigade was
1342
01:12:11,160 --> 01:12:13,399
{\an8}why didn't they learn the lessons
from Lakanal House?
1343
01:12:13,400 --> 01:12:14,680
...and nothing but the truth.
1344
01:12:16,400 --> 01:12:20,360
[David] I learned that there was warnings
to the London Fire Brigade.
1345
01:12:21,800 --> 01:12:26,000
We knew that buildings had cladding.
We had no training on cladding fires.
1346
01:12:27,160 --> 01:12:28,839
And from all the training I've had,
1347
01:12:28,840 --> 01:12:34,080
we still, um... relied totally
on that Stay Put policy up until Grenfell.
1348
01:12:35,080 --> 01:12:38,480
And we... didn't really have a plan B.
1349
01:12:40,200 --> 01:12:45,559
Now, this is a...
um, a slideshow produced by the LFB.
1350
01:12:45,560 --> 01:12:48,599
[Peter] There were a lot of revelations
about the London Fire Brigade
1351
01:12:48,600 --> 01:12:52,840
at the Grenfell Tower inquiry, um,
and particularly about how much they knew.
1352
01:12:53,360 --> 01:12:57,839
And I think the most startling example
of that was a PowerPoint presentation
1353
01:12:57,840 --> 01:13:01,440
which went into a lot of detail
about the risks of cladding fires.
1354
01:13:02,040 --> 01:13:05,519
[Richard] Did you see this slideshow
at the time it was produced?
1355
01:13:05,520 --> 01:13:06,560
[Dany] No.
1356
01:13:07,360 --> 01:13:10,359
Can you explain why this presentation
was kept to a limited coterie
1357
01:13:10,360 --> 01:13:13,679
of LFB specialists so that even you
didn't see it, Commissioner?
1358
01:13:13,680 --> 01:13:14,760
No, I've no idea.
1359
01:13:16,280 --> 01:13:18,239
[Richard] This key document
had not been seen
1360
01:13:18,240 --> 01:13:20,240
by any of the frontline firefighters.
1361
01:13:21,000 --> 01:13:24,200
Suddenly, people realized
that this was an institutional problem.
1362
01:13:25,080 --> 01:13:27,639
This is not going to be the case
of individual firefighters
1363
01:13:27,640 --> 01:13:29,000
making mistakes on the night.
1364
01:13:31,120 --> 01:13:36,240
[David] If we had turned up to that fire
and had the knowledge to recognize,
1365
01:13:36,920 --> 01:13:39,639
"That is a cladding fire.
We can't stop that."
1366
01:13:39,640 --> 01:13:43,280
"So let's not try,
and let's evacuate the building,"
1367
01:13:44,720 --> 01:13:48,560
if we had that knowledge...
things could've looked a lot different.
1368
01:13:49,720 --> 01:13:55,240
People probably still would have died.
Would as many have died? I don't know.
1369
01:13:58,080 --> 01:13:59,320
[music fades]
1370
01:14:01,240 --> 01:14:02,319
[Peter] From an early stage,
1371
01:14:02,320 --> 01:14:05,199
some of the witnesses
that I was most keen to see
1372
01:14:05,200 --> 01:14:07,000
were those who worked for Arconic...
1373
01:14:08,920 --> 01:14:12,199
who had made the decision
to keep this product on the market,
1374
01:14:12,200 --> 01:14:14,079
despite the testing, despite the warnings.
1375
01:14:14,080 --> 01:14:17,320
I wanted to see them asked,
"Why did you do this?"
1376
01:14:18,800 --> 01:14:22,119
[reporter 5] Arconic is
a huge global American company,
1377
01:14:22,120 --> 01:14:25,480
but three of its employees
are refusing to give evidence.
1378
01:14:26,480 --> 01:14:28,839
I think we've seen
that the Arconic witnesses
1379
01:14:28,840 --> 01:14:33,519
that have chosen not to appear
at the public inquiry are, in my opinion,
1380
01:14:33,520 --> 01:14:35,480
nothing better than gutless cowards.
1381
01:14:36,600 --> 01:14:41,759
A UK public inquiry has the power
to compel UK citizens to attend,
1382
01:14:41,760 --> 01:14:45,760
but it has no power to do that
for non-UK citizens.
1383
01:14:46,840 --> 01:14:49,199
We didn't hear from people
like Claude Wehrle,
1384
01:14:49,200 --> 01:14:52,599
who did and do have
a lot of questions to answer.
1385
01:14:52,600 --> 01:14:53,839
[solemn music playing]
1386
01:14:53,840 --> 01:14:58,559
But there were emails that got released
in a kind of huge package of emails
1387
01:14:58,560 --> 01:15:00,199
that came from Arconic,
1388
01:15:00,200 --> 01:15:04,039
which included Claude Wehrle
using a phrase to the effect of,
1389
01:15:04,040 --> 01:15:08,399
"Oh my Lord. Don't release
that testing information to the client."
1390
01:15:08,400 --> 01:15:10,040
[music intensifies]
1391
01:15:10,760 --> 01:15:14,280
- [woman 1] Oh my gosh!
- [woman 2] How will someone help them?
1392
01:15:14,920 --> 01:15:17,399
[Peter] Senior people
in the company telling staff
1393
01:15:17,400 --> 01:15:22,160
to keep the true fire performance
of the product very confidential.
1394
01:15:23,240 --> 01:15:26,360
- [woman 3] There's babies in that block!
- [man 1] Where are the people?
1395
01:15:26,960 --> 01:15:30,040
[Peter] The emails sent by Claude Wehrle
saying, "We are not clean."
1396
01:15:31,680 --> 01:15:34,000
[woman 4 screams] Get out of the tower!
1397
01:15:34,640 --> 01:15:37,719
[Peter] What was being revealed
was just this huge corporate scandal.
1398
01:15:37,720 --> 01:15:39,439
[solemn music continues]
1399
01:15:39,440 --> 01:15:43,719
They knew that if this information
made it into the public domain,
1400
01:15:43,720 --> 01:15:45,800
people wouldn't buy their product anymore.
1401
01:15:50,920 --> 01:15:52,040
[music fades]
1402
01:15:53,600 --> 01:15:56,639
While investigating this, we discovered
that during the Grenfell deal,
1403
01:15:56,640 --> 01:16:00,280
a senior executive requested
a fire safety report on cladding products.
1404
01:16:00,800 --> 01:16:01,679
[tense music plays]
1405
01:16:01,680 --> 01:16:05,400
She learned that PE cladding was
unsuitable for buildings over 12 meters,
1406
01:16:06,440 --> 01:16:09,680
and that the product even carried
a risk of flaming droplets in a fire.
1407
01:16:11,840 --> 01:16:12,879
She was clearly told,
1408
01:16:12,880 --> 01:16:15,640
"The higher the building,
the stronger the fire resistance must be."
1409
01:16:16,960 --> 01:16:17,999
[keyboard clacking]
1410
01:16:18,000 --> 01:16:20,759
She was informed the company had sold
thousands of square meters of PE
1411
01:16:20,760 --> 01:16:23,959
for Grenfell Tower, earning 115,000 euros.
1412
01:16:23,960 --> 01:16:26,159
But there were no questions around safety.
1413
01:16:26,160 --> 01:16:27,840
[keyboard clacking]
1414
01:16:28,800 --> 01:16:31,880
This is the dark heart of,
1415
01:16:32,640 --> 01:16:36,199
sort of, corporate multinational culture,
1416
01:16:36,200 --> 01:16:42,199
you know,
where profit becomes so important
1417
01:16:42,200 --> 01:16:44,920
that everything else is forgotten.
1418
01:16:45,600 --> 01:16:46,639
[music fades]
1419
01:16:46,640 --> 01:16:49,440
[reporter] They're the companies
behind Grenfell.
1420
01:16:50,360 --> 01:16:51,520
Arconic.
1421
01:16:52,320 --> 01:16:55,200
Celotex,
makers of the flammable insulation.
1422
01:16:56,360 --> 01:16:59,519
Together with another firm, Kingspan.
1423
01:16:59,520 --> 01:17:03,719
All these manufacturers
heavily criticized for their materials
1424
01:17:03,720 --> 01:17:06,680
used on the construction
of Grenfell Tower.
1425
01:17:07,760 --> 01:17:11,239
[Guillermo] So in the inquiry,
I was asked to be shadow expert
1426
01:17:11,240 --> 01:17:13,239
for the victims and bereaved.
1427
01:17:13,240 --> 01:17:15,279
My role was to help the lawyers.
1428
01:17:15,280 --> 01:17:18,039
And I was called to go through
the documents in an intense process.
1429
01:17:18,040 --> 01:17:23,720
[reporter] It emerged that Kingspan
tested a product called K15 back in 2005.
1430
01:17:24,320 --> 01:17:28,760
But the product it subsequently sold
on the market was not the same.
1431
01:17:29,640 --> 01:17:31,199
You have Arconic doing this,
1432
01:17:31,200 --> 01:17:33,679
you have Celotex doing that,
and you have Kingspan doing that.
1433
01:17:33,680 --> 01:17:35,319
Show me a good example, no?
1434
01:17:35,320 --> 01:17:38,239
Show me a good person
doing the right decision,
1435
01:17:38,240 --> 01:17:40,319
appearing as the hero of the story.
1436
01:17:40,320 --> 01:17:42,159
There is no hero in the story.
1437
01:17:42,160 --> 01:17:46,319
The overwhelming cause
of the rapid fire spread across the tower
1438
01:17:46,320 --> 01:17:49,480
was the presence of the PE ACM cladding.
1439
01:17:50,080 --> 01:17:52,639
I thought, "Gosh.
Everyone is blaming each other."
1440
01:17:52,640 --> 01:17:56,719
The external fire was driven,
to an overwhelming extent,
1441
01:17:56,720 --> 01:18:01,359
by Arconic's polyethylene-cored
Reynobond ACM cladding panels.
1442
01:18:01,360 --> 01:18:05,279
If all these people are right,
then no one was to blame.
1443
01:18:05,280 --> 01:18:06,639
And that's the problem.
1444
01:18:06,640 --> 01:18:09,560
The conduct of Celotex and Kingspan
1445
01:18:10,160 --> 01:18:11,839
in assuring the market
1446
01:18:11,840 --> 01:18:14,519
that their products
could be used at height
1447
01:18:14,520 --> 01:18:19,080
was the critical causative failure
in the case of the Grenfell fire.
1448
01:18:19,640 --> 01:18:23,879
I would not put all of the blame
on any one company or any one individual.
1449
01:18:23,880 --> 01:18:26,239
Uh, it's... it's a systemic problem.
1450
01:18:26,240 --> 01:18:29,120
Why wasn't there one person
who stood up and said,
1451
01:18:29,880 --> 01:18:30,920
"We don't do this"?
1452
01:18:31,600 --> 01:18:33,280
You know, "This is not who we are."
1453
01:18:35,280 --> 01:18:37,519
[Richard] I think the inquiry revealed
1454
01:18:37,520 --> 01:18:41,839
that public safety was not as interesting
1455
01:18:41,840 --> 01:18:46,360
as the individual pursuit
of private profit.
1456
01:18:47,240 --> 01:18:48,799
My question was,
1457
01:18:48,800 --> 01:18:51,999
is it right that the TMO was looking
1458
01:18:52,000 --> 01:18:54,599
for the cheapest cladding it could get
1459
01:18:54,600 --> 01:18:57,119
in order to reduce the overall budget?
1460
01:18:57,120 --> 01:18:58,719
{\an8}We weren't looking for the cheapest.
1461
01:18:58,720 --> 01:19:01,639
{\an8}We were looking for something
that would achieve planning permission.
1462
01:19:01,640 --> 01:19:04,959
It's certainly true
that the relationship between the...
1463
01:19:04,960 --> 01:19:07,159
the residents of Grenfell Tower
1464
01:19:07,160 --> 01:19:08,959
and the TMO was not a good one.
1465
01:19:08,960 --> 01:19:12,159
This is a report
of an investigation report
1466
01:19:12,160 --> 01:19:17,120
on long-standing complaints
of the Kensington and Chelsea TMO.
1467
01:19:17,720 --> 01:19:20,279
{\an8}"There are a number of tenants,
leaseholders, and freeholders
1468
01:19:20,280 --> 01:19:23,959
{\an8}who feel aggrieved that their problems
have not been resolved by the TMO,
1469
01:19:23,960 --> 01:19:26,040
{\an8}despite several years of complaining."
1470
01:19:26,600 --> 01:19:29,319
{\an8}Is this a document
that you've ever seen before?
1471
01:19:29,320 --> 01:19:32,519
{\an8}I don't remember it being sent to me.
1472
01:19:32,520 --> 01:19:33,839
{\an8}And if it was sent to me,
1473
01:19:33,840 --> 01:19:37,160
{\an8}I don't remember,
um, reading it in any detail.
1474
01:19:38,480 --> 01:19:42,279
[Richard] You could see
an inability to read the situation.
1475
01:19:42,280 --> 01:19:43,719
A kind of numbness,
1476
01:19:43,720 --> 01:19:45,520
a blindness evolved.
1477
01:19:46,320 --> 01:19:53,120
I want to ask you about a complaint now
by Mr. Daffarn about fire safety.
1478
01:19:54,440 --> 01:19:57,799
[Eddie] We wrote this blog
in, uh, November 2016.
1479
01:19:57,800 --> 01:19:59,960
"KCTMO: Playing with Fire."
1480
01:20:00,600 --> 01:20:02,999
"It is a truly terrifying thought
1481
01:20:03,000 --> 01:20:05,679
but the Grenfell Action Group
firmly believe
1482
01:20:05,680 --> 01:20:08,559
that only a catastrophic event
1483
01:20:08,560 --> 01:20:10,959
that results in serious loss of life
1484
01:20:10,960 --> 01:20:13,399
will shine a light on the practices
1485
01:20:13,400 --> 01:20:18,080
that characterize this malign governance
of this non-functioning organization."
1486
01:20:20,880 --> 01:20:23,400
Yeah, and we wrote that
six months before the fire.
1487
01:20:23,960 --> 01:20:27,039
[Richard] And your response
is on page one.
1488
01:20:27,040 --> 01:20:29,279
"I think Mr. Daffarn's blog
is scaremongering
1489
01:20:29,280 --> 01:20:31,359
and could be
quite frightening to residents."
1490
01:20:31,360 --> 01:20:33,039
[sirens wail]
1491
01:20:33,040 --> 01:20:36,359
We found out that our blog,
the Grenfell Action Group blog,
1492
01:20:36,360 --> 01:20:41,199
was being blocked on both the council
and the KCTMO's servers
1493
01:20:41,200 --> 01:20:43,999
so that staff couldn't see
what we were writing.
1494
01:20:44,000 --> 01:20:47,159
I did ask the head of IT
to remove the block.
1495
01:20:47,160 --> 01:20:48,320
I felt it was unhelpful.
1496
01:20:51,000 --> 01:20:53,479
[Richard] Members of the community
were people to be managed,
1497
01:20:53,480 --> 01:20:55,320
rather than individuals with homes.
1498
01:20:56,720 --> 01:20:59,839
And I can well imagine
that many of them must have thought,
1499
01:20:59,840 --> 01:21:00,999
"What was the point?"
1500
01:21:01,000 --> 01:21:03,119
[sighs forcefully] "What was it all for?"
1501
01:21:03,120 --> 01:21:05,680
- [compelling, rhythmic music plays]
- [Big Ben tolls]
1502
01:21:08,360 --> 01:21:10,759
[Peter] When the inquiry first started,
1503
01:21:10,760 --> 01:21:13,519
I'd been very frustrated, personally,
1504
01:21:13,520 --> 01:21:18,400
by the government's refusal
to answer any real questions about this.
1505
01:21:19,800 --> 01:21:21,560
[reporter] The inquiry
called Brian Martin.
1506
01:21:22,160 --> 01:21:25,159
He was the civil servant
responsible for fire safety
1507
01:21:25,160 --> 01:21:27,760
for almost 20 years before Grenfell.
1508
01:21:28,840 --> 01:21:31,679
[Richard] "I put to him, 'If it happened
in the middle of the night,
1509
01:21:31,680 --> 01:21:32,879
the death toll was likely..."
1510
01:21:32,880 --> 01:21:34,719
[over laptop] "...to be ten to 12 times
1511
01:21:34,720 --> 01:21:37,360
{\an8}the six people who died
in the Lakanal House fire.'"
1512
01:21:37,960 --> 01:21:39,759
{\an8}"Brian Martin's reply to me was,
1513
01:21:39,760 --> 01:21:42,120
{\an8}'Where's the evidence?
Show me the bodies.'"
1514
01:21:44,000 --> 01:21:47,319
Did you say to him, "Where's the evidence?
Show me the bodies"?
1515
01:21:47,320 --> 01:21:48,759
[Brian] I wouldn't have said that.
1516
01:21:48,760 --> 01:21:53,999
[Celestine] Brian Martin could have taken
a more decisive stance on fire safety,
1517
01:21:54,000 --> 01:21:56,999
especially after the Lakanal House fire.
1518
01:21:57,000 --> 01:21:59,599
Mr. Martin, we're now going to go
to the Rule 43 recommendations
1519
01:21:59,600 --> 01:22:02,439
that the coroner sent,
making recommendations...
1520
01:22:02,440 --> 01:22:07,920
[Celestine] But he perhaps
took a more, um, passive approach.
1521
01:22:09,040 --> 01:22:10,079
The private comment
1522
01:22:10,080 --> 01:22:12,519
that you only have a duty
to respond to the coroner,
1523
01:22:12,520 --> 01:22:13,559
not kiss her backside,
1524
01:22:13,560 --> 01:22:16,999
discloses your attitude
to the coroner's recommendations,
1525
01:22:17,000 --> 01:22:20,720
which would not tend to indicate
that they were being taken seriously.
1526
01:22:21,560 --> 01:22:23,319
- [Brian] Um... [hesitates]
- Do you agree?
1527
01:22:23,320 --> 01:22:25,079
Clearly, it's... it's an informal comment.
1528
01:22:25,080 --> 01:22:26,360
[keyboard clacking]
1529
01:22:27,720 --> 01:22:31,160
[Celestine] We tried, and we couldn't...
we couldn't effect change quicker.
1530
01:22:32,640 --> 01:22:36,319
For me personally, feeling like
I couldn't do enough beforehand
1531
01:22:36,320 --> 01:22:38,040
to prevent such a tragedy,
1532
01:22:38,680 --> 01:22:41,759
yeah, it's something
that I... I... I've been living with.
1533
01:22:41,760 --> 01:22:42,879
[Brian sighs]
1534
01:22:42,880 --> 01:22:45,480
[Celestine] They didn't want
to listen at the time.
1535
01:22:46,920 --> 01:22:49,959
Over the last few months,
I've been looking through the evidence.
1536
01:22:49,960 --> 01:22:51,079
Um... [sighs]
1537
01:22:51,080 --> 01:22:54,319
It became clear to me
that there were a number of occasions
1538
01:22:54,320 --> 01:22:58,719
where I could have potentially
prevented this happening.
1539
01:22:58,720 --> 01:23:02,719
As a result of that, I ended up
being the single point of failure
1540
01:23:02,720 --> 01:23:04,079
in the department.
1541
01:23:04,080 --> 01:23:05,440
That's... that's...
1542
01:23:06,640 --> 01:23:09,039
why I think we failed
to stop this happening.
1543
01:23:09,040 --> 01:23:11,319
For that's something I'm bitterly sorry.
1544
01:23:11,320 --> 01:23:12,440
[sniffs]
1545
01:23:13,760 --> 01:23:15,399
[producer] Do you agree with Brian Martin
1546
01:23:15,400 --> 01:23:17,760
calling himself
"the single point of failure"?
1547
01:23:18,960 --> 01:23:20,519
Hmm. Interesting.
1548
01:23:20,520 --> 01:23:22,079
Um, not necessarily.
1549
01:23:22,080 --> 01:23:23,880
[tense, rhythmic music plays]
1550
01:23:24,760 --> 01:23:28,040
There are others to blame,
from my perspective.
1551
01:23:29,360 --> 01:23:31,599
I swear by Almighty God that...
1552
01:23:31,600 --> 01:23:33,479
[reporter] Eric Pickles
was secretary of state
1553
01:23:33,480 --> 01:23:36,399
responsible for fire safety
before Grenfell.
1554
01:23:36,400 --> 01:23:37,920
...and nothing but the truth.
1555
01:23:38,880 --> 01:23:40,759
[Theresa May] I think it's important
1556
01:23:40,760 --> 01:23:43,079
for everybody who's giving evidence
in a public inquiry
1557
01:23:43,080 --> 01:23:45,519
to realize that the purpose
is to get to the truth.
1558
01:23:45,520 --> 01:23:49,159
And in giving evidence, I think
people also need to recognize that,
1559
01:23:49,160 --> 01:23:52,480
at the end of the day, this inquiry
is being held because people died.
1560
01:23:53,080 --> 01:23:56,200
{\an8}Feel free to ask me
as many questions as you like,
1561
01:23:57,040 --> 01:23:59,239
{\an8}but could I respectfully remind you
1562
01:23:59,240 --> 01:24:02,439
that you did promise
that we would be away this morning?
1563
01:24:02,440 --> 01:24:06,799
And I have changed my schedules
to... to fit this in.
1564
01:24:06,800 --> 01:24:09,959
I do have an extremely busy day
meeting, uh, people.
1565
01:24:09,960 --> 01:24:12,159
But this is more important than anything.
1566
01:24:12,160 --> 01:24:14,960
But I would urge you
to use your time wisely.
1567
01:24:19,080 --> 01:24:20,000
[wryly] Right.
1568
01:24:21,280 --> 01:24:23,119
[reporter] Lord Pickles
was repeatedly asked
1569
01:24:23,120 --> 01:24:25,959
about the Conservative Party's
drive to deregulate
1570
01:24:25,960 --> 01:24:30,640
and get rid of health and safety rules
in the years before Grenfell.
1571
01:24:31,720 --> 01:24:33,159
[Theresa May] The government at the time,
1572
01:24:33,160 --> 01:24:36,439
before I became prime minister,
was very keen on ensuring
1573
01:24:36,440 --> 01:24:40,040
that they, as far as possible,
were reducing the number of regulations.
1574
01:24:41,720 --> 01:24:43,879
I think what we see from the inquiry
1575
01:24:43,880 --> 01:24:48,439
was that too many people
just weren't looking at those regulations
1576
01:24:48,440 --> 01:24:52,039
perhaps with a sense of recognizing
the importance of them
1577
01:24:52,040 --> 01:24:53,639
in terms of keeping people safe.
1578
01:24:53,640 --> 01:24:54,920
[tense music continues]
1579
01:24:55,600 --> 01:24:59,959
[Richard] In fact,
your department was always subject
1580
01:24:59,960 --> 01:25:01,879
to the deregulatory agenda,
1581
01:25:01,880 --> 01:25:04,679
which led to a complete absence
of proper checks and balances
1582
01:25:04,680 --> 01:25:06,959
so far as concerns life safety.
1583
01:25:06,960 --> 01:25:08,040
[music stops]
1584
01:25:08,680 --> 01:25:10,480
Again, I think that would be unkind.
1585
01:25:11,080 --> 01:25:16,040
And I have to say, um, you know,
without getting too emotional,
1586
01:25:17,440 --> 01:25:19,120
I swore on the bloody Bi... Oh!
1587
01:25:19,800 --> 01:25:21,240
I swore on the Bible.
1588
01:25:22,440 --> 01:25:23,400
I'm a Christian.
1589
01:25:23,920 --> 01:25:27,639
And what happened in Grenfell
is there was regulation there,
1590
01:25:27,640 --> 01:25:30,479
but, sadly, it wasn't up to the purpose.
1591
01:25:30,480 --> 01:25:32,359
It wasn't able to do its job
1592
01:25:32,360 --> 01:25:34,840
because companies were able
to find a way around it.
1593
01:25:37,920 --> 01:25:39,760
[somber music plays]
1594
01:25:41,440 --> 01:25:43,839
[Pickles] But we should never lose sight
that this is not about...
1595
01:25:43,840 --> 01:25:45,639
[sighs]
1596
01:25:45,640 --> 01:25:48,160
...deregulation, "one in, one out."
1597
01:25:51,280 --> 01:25:52,759
Ultimately, it comes... uh, it...
1598
01:25:52,760 --> 01:25:55,920
it comes down to the nameless,
1599
01:25:56,600 --> 01:25:58,679
I think it was 96 people, who... who were...
1600
01:25:58,680 --> 01:26:01,119
who were killed in...
in... in the Grenfell fire.
1601
01:26:01,120 --> 01:26:03,160
It's... it's them we should think about.
1602
01:26:04,600 --> 01:26:07,879
As everybody knows,
72 residents of Grenfell Tower died.
1603
01:26:07,880 --> 01:26:11,920
Ninety-six was the number of victims
of the Hillsborough disaster.
1604
01:26:14,040 --> 01:26:16,399
That number 72 should sit with everybody,
1605
01:26:16,400 --> 01:26:17,960
if it's important to you.
1606
01:26:18,720 --> 01:26:22,439
If it's not important to you, then, yeah,
sure, it's something you'll forget.
1607
01:26:22,440 --> 01:26:24,159
You'll just mix it up
with another disaster
1608
01:26:24,160 --> 01:26:25,919
where a lot of working-class people died.
1609
01:26:25,920 --> 01:26:28,159
[somber music continues]
1610
01:26:28,160 --> 01:26:31,920
[Richard] Each and every one had a life
and an expectation of life.
1611
01:26:33,480 --> 01:26:37,399
This was a fire which had come
into their homes from outside.
1612
01:26:37,400 --> 01:26:44,040
And that, to me,
was an intrusion of universal horror.
1613
01:26:46,040 --> 01:26:49,440
[Theresa May] I think there are a number
of things that we all need to learn.
1614
01:26:50,120 --> 01:26:53,519
One of the key issues, for me,
was this question of a country
1615
01:26:53,520 --> 01:26:57,519
that... that felt
that there were a group of people
1616
01:26:57,520 --> 01:27:00,879
whose very housing
that they were living in
1617
01:27:00,880 --> 01:27:04,560
meant that they were, in some sense,
second class to others.
1618
01:27:06,920 --> 01:27:09,040
And we've seen that time and time again.
1619
01:27:09,640 --> 01:27:12,600
Authorities have treated people
like second-class citizens.
1620
01:27:13,640 --> 01:27:16,839
And I hope that,
coming out of the Grenfell tragedy,
1621
01:27:16,840 --> 01:27:19,360
we can erase that sense.
1622
01:27:20,480 --> 01:27:21,560
[somber music rises]
1623
01:27:22,560 --> 01:27:26,719
[reporter 1] 312 days
and 300,000 documents later,
1624
01:27:26,720 --> 01:27:28,520
the inquiry is over.
1625
01:27:30,040 --> 01:27:32,840
The chairman's report
will give recommendations.
1626
01:27:33,360 --> 01:27:36,680
For now, though,
all families can do is wait.
1627
01:27:37,600 --> 01:27:38,720
[music fades]
1628
01:27:40,560 --> 01:27:42,919
[Peter] There started to be
small gatherings of the community
1629
01:27:42,920 --> 01:27:45,600
on the 14th of every month
outside the tower.
1630
01:27:47,240 --> 01:27:50,720
And then it went to one march
every year on the anniversary.
1631
01:27:52,320 --> 01:27:55,319
It is a protest, as well,
from the community
1632
01:27:55,320 --> 01:27:58,440
that says we're still here,
we're still waiting for justice.
1633
01:28:01,440 --> 01:28:04,360
[David] I started looking
at, um, social media.
1634
01:28:05,080 --> 01:28:10,360
I noticed a message from a friend of mine
who I hadn't spoken to in a long time.
1635
01:28:11,280 --> 01:28:12,840
And then... [sighs]
1636
01:28:13,760 --> 01:28:15,400
...the realization was that I was...
1637
01:28:15,960 --> 01:28:17,480
I was looking for their niece.
1638
01:28:19,080 --> 01:28:21,080
[gentle, somber music plays]
1639
01:28:23,760 --> 01:28:28,399
But I think it slowly became apparent
that, um... that instead of going down,
1640
01:28:28,400 --> 01:28:31,120
she had gone up to escape the smoke.
1641
01:28:32,640 --> 01:28:34,439
And she'd gone to the top of the tower...
1642
01:28:34,440 --> 01:28:35,919
[inhales deeply]
1643
01:28:35,920 --> 01:28:39,040
...and died, um, on the 23rd floor.
1644
01:28:40,520 --> 01:28:41,840
[breathes shakily]
1645
01:28:43,720 --> 01:28:46,159
My whole world just fell apart.
1646
01:28:46,160 --> 01:28:47,840
[soft, mournful music playing]
1647
01:28:56,400 --> 01:29:00,680
[Jackie] He laid the women
and children on the bed.
1648
01:29:01,200 --> 01:29:05,759
And he would have been
the last to have died.
1649
01:29:05,760 --> 01:29:09,800
And his body was found
at the foot of the bed
1650
01:29:10,520 --> 01:29:12,520
where he was sitting on the floor.
1651
01:29:13,480 --> 01:29:14,759
Um, so we know,
1652
01:29:14,760 --> 01:29:17,799
and that's why we say
he was their comforter.
1653
01:29:17,800 --> 01:29:18,840
He was a...
1654
01:29:20,400 --> 01:29:21,600
decent human being.
1655
01:29:23,160 --> 01:29:24,720
{\an8}He would have looked after them
1656
01:29:25,440 --> 01:29:26,440
{\an8}to the end.
1657
01:29:31,400 --> 01:29:32,920
[Chris] I think about them a lot.
1658
01:29:35,360 --> 01:29:39,120
You actually... you actually found out about
the people we lost and we couldn't save.
1659
01:29:40,160 --> 01:29:41,520
Never done that before.
1660
01:29:43,320 --> 01:29:45,440
And that... and that was hard.
1661
01:29:58,080 --> 01:30:02,800
[Omar] He was left with no options,
just to try to escape from the window.
1662
01:30:03,760 --> 01:30:07,400
He tried to use the sheets
that were tied together.
1663
01:30:08,560 --> 01:30:12,199
However, I don't think
he... he made it all the way down,
1664
01:30:12,200 --> 01:30:15,400
so... he did fall from the window.
1665
01:30:17,880 --> 01:30:21,200
{\an8}If you try to jump from the window,
it means you lost hope.
1666
01:30:22,720 --> 01:30:26,640
{\an8}And I'm very angry with everyone
who was responsible for his death.
1667
01:30:27,760 --> 01:30:28,800
[music fades]
1668
01:30:31,520 --> 01:30:35,520
[Marcio] After the fire,
we were taken to King's College Hospital.
1669
01:30:36,760 --> 01:30:39,600
The doctors came and said
they... they needed to speak to me.
1670
01:30:41,280 --> 01:30:43,639
They said that they were gonna
need to make a call
1671
01:30:43,640 --> 01:30:45,480
between Andreia and the baby.
1672
01:30:47,240 --> 01:30:49,799
- [woman] I've ordered it online.
- Oh.
1673
01:30:49,800 --> 01:30:52,039
[Marcio] They said,
"In these circumstances,
1674
01:30:52,040 --> 01:30:54,320
we take the mother's side."
1675
01:30:55,360 --> 01:30:58,200
And I said, "Yeah, I understand
that's what you need to do."
1676
01:30:58,720 --> 01:31:01,920
That's when they said, um,
Logan had passed away.
1677
01:31:04,600 --> 01:31:06,600
[melancholic piano music plays]
1678
01:31:08,720 --> 01:31:10,680
[Marcio] Seventy-two people died.
1679
01:31:13,040 --> 01:31:16,439
Eighteen of them were children,
1680
01:31:16,440 --> 01:31:19,039
including my son,
who was the youngest victim.
1681
01:31:19,040 --> 01:31:20,639
[inhales] Um...
1682
01:31:20,640 --> 01:31:24,680
You know, they were all robbed...
of whatever they could have become.
1683
01:31:27,040 --> 01:31:28,359
[child babbling]
1684
01:31:28,360 --> 01:31:31,880
{\an8}Once upon a time, there was
1685
01:31:32,520 --> 01:31:35,279
{\an8}a boy on a boat.
1686
01:31:35,280 --> 01:31:38,839
He lived happily ever after. [chuckles]
1687
01:31:38,840 --> 01:31:41,720
- [piano music continues]
- [indistinct chatter on video]
1688
01:31:51,360 --> 01:31:56,199
- [girl] ♪ I wanna sing, I wanna shout ♪
- [children clapping, singing along]
1689
01:31:56,200 --> 01:32:00,919
♪ I wanna scream till the words dry out ♪
1690
01:32:00,920 --> 01:32:04,559
♪ So put it in all of the papers ♪
1691
01:32:04,560 --> 01:32:06,639
♪ I'm not afraid ♪
1692
01:32:06,640 --> 01:32:09,559
♪ They can read all about it ♪
1693
01:32:09,560 --> 01:32:12,959
♪ Read all about it ♪
1694
01:32:12,960 --> 01:32:15,520
- [raucous cheering, applause]
- [piano fades]
1695
01:32:17,400 --> 01:32:19,760
[Luana] You feel guilty, in a way.
1696
01:32:23,400 --> 01:32:25,200
I feel guilty that
1697
01:32:26,040 --> 01:32:28,840
I'm here living, doing my life...
1698
01:32:32,840 --> 01:32:34,480
and they're not. [sniffles]
1699
01:32:38,880 --> 01:32:41,559
[reporter 1] Seven years
after the Grenfell Tower fire,
1700
01:32:41,560 --> 01:32:46,119
the final report into what caused
the disaster is due to be published.
1701
01:32:46,120 --> 01:32:48,839
[reporter 2] The inquiry has no power
to punish or compensate.
1702
01:32:48,840 --> 01:32:52,399
There's likely to be
separate criminal trials to do that.
1703
01:32:52,400 --> 01:32:54,160
[suspenseful music plays]
1704
01:32:57,640 --> 01:32:59,960
[reporter 3] We are just about
to hear from the chair.
1705
01:33:01,400 --> 01:33:04,359
[chairperson] Not all of them
bear the same degree of responsibility,
1706
01:33:04,360 --> 01:33:07,680
but all contributed to it
in one way or another,
1707
01:33:08,400 --> 01:33:10,479
in most cases through incompetence,
1708
01:33:10,480 --> 01:33:14,239
but in some cases,
through dishonesty and greed.
1709
01:33:14,240 --> 01:33:17,159
A damning final report
into the Grenfell disaster.
1710
01:33:17,160 --> 01:33:21,679
A catalog of negligence so complete
that it's almost unimaginable.
1711
01:33:21,680 --> 01:33:24,799
And it's that word "avoidable"
that really strikes you.
1712
01:33:24,800 --> 01:33:28,079
[reporter 2] What families want
is criminal prosecutions,
1713
01:33:28,080 --> 01:33:31,599
but they've been told
that's not gonna happen for years.
1714
01:33:31,600 --> 01:33:35,520
[woman] Their lives are on hold,
while those responsible walk free.
1715
01:33:36,400 --> 01:33:39,320
[reporter 2] The inquiry made
58 recommendations.
1716
01:33:40,280 --> 01:33:43,800
Top of the list,
a change to building regulations.
1717
01:33:45,800 --> 01:33:48,719
[children chatter playfully]
1718
01:33:48,720 --> 01:33:52,079
[man] I'd now like to introduce Pete Apps,
1719
01:33:52,080 --> 01:33:56,639
a journalist who has supported the fight
and call for justice in this community
1720
01:33:56,640 --> 01:33:59,519
ever since the fire,
seven years ago today.
1721
01:33:59,520 --> 01:34:01,400
Please give him a warm welcome.
1722
01:34:08,040 --> 01:34:12,439
Like many of the people here,
I've been coming to these silent walks
1723
01:34:12,440 --> 01:34:13,640
for seven years.
1724
01:34:14,960 --> 01:34:18,800
During each march,
72 names are always read.
1725
01:34:21,240 --> 01:34:23,679
But today I want to give you
another list of names.
1726
01:34:23,680 --> 01:34:27,559
They are the names
many want us to forget, but we will not.
1727
01:34:27,560 --> 01:34:28,959
[somber piano music plays]
1728
01:34:28,960 --> 01:34:31,480
So remember RBKC.
1729
01:34:50,720 --> 01:34:52,800
[Peter] Remember the London Fire Brigade.
1730
01:35:02,160 --> 01:35:04,319
[somber music plays]
1731
01:35:04,320 --> 01:35:05,439
[children chatter]
1732
01:35:05,440 --> 01:35:08,560
[Omar] To be honest,
I'm sure this could happen again.
1733
01:35:11,080 --> 01:35:14,799
But we still don't know
who's the people who's gonna be in prison,
1734
01:35:14,800 --> 01:35:19,159
so they're just kind of
making me lost now.
1735
01:35:19,160 --> 01:35:20,840
[somber music continues]
1736
01:35:30,600 --> 01:35:32,440
[Peter] Remember KCTMO.
1737
01:35:43,680 --> 01:35:46,360
[Eddie] So much time has passed
and so little has changed.
1738
01:35:46,880 --> 01:35:48,600
That's what Grenfell's about.
1739
01:35:49,600 --> 01:35:55,239
It's a story
of heartbreaking, unbelievable cruelty
1740
01:35:55,240 --> 01:35:59,440
to citizens in a country where I'm sure
we don't think we behave that way.
1741
01:36:01,280 --> 01:36:02,760
[Peter] Remember Kingspan.
1742
01:36:16,280 --> 01:36:17,760
Remember Celotex.
1743
01:36:26,280 --> 01:36:29,439
[Bernie] Until human life
means more than profit,
1744
01:36:29,440 --> 01:36:31,360
things are never going to change.
1745
01:36:32,400 --> 01:36:34,399
[Jackie] There are thousands of buildings
1746
01:36:34,400 --> 01:36:38,000
that still have the combustible cladding
on those buildings.
1747
01:36:40,360 --> 01:36:41,760
Remember Arconic.
1748
01:36:59,080 --> 01:37:04,079
[Bernie] Justice is not only the removal
of all of the dangerous cladding
1749
01:37:04,080 --> 01:37:05,959
that's on the other buildings,
1750
01:37:05,960 --> 01:37:11,879
but also that decision-makers
of those organizations
1751
01:37:11,880 --> 01:37:13,480
are held to account
1752
01:37:14,560 --> 01:37:18,320
for the death of my brother
and the other 71 victims.
1753
01:37:19,880 --> 01:37:21,800
[Peter] Do not think
you have gotten away with it.
1754
01:37:23,200 --> 01:37:27,720
We will keep your names
in our minds and on our lips
1755
01:37:29,080 --> 01:37:34,159
until we see justice
for the 72 names we hold in our hearts.
1756
01:37:34,160 --> 01:37:36,080
- Thank you very much.
- [applause]
1757
01:37:58,160 --> 01:38:00,480
We just want justice, you know?
1758
01:38:03,040 --> 01:38:06,120
I don't think that's too much to ask.
1759
01:38:11,200 --> 01:38:12,600
[music intensifying]
1760
01:38:16,040 --> 01:38:17,280
[music fades]
1761
01:38:25,880 --> 01:38:28,200
{\an8}[sorrowful choral music plays]
1762
01:39:00,120 --> 01:39:02,120
[choir vocalizing]
1763
01:40:24,240 --> 01:40:25,520
[music fades]