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Downloaded from
YTS.BZ

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Official YIFY movies site:
YTS.BZ

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[suspenseful music playing]

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[man 1] But is there water coming in?

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[man 2] Like hell there is.
I'm on my way down now.

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[woman] We had not had a vacation
since having a baby.

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I think I went to John and I said
this would be a really good time for us

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to do this amazing trip
that we've talked about doing for so long,

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which was a huge deal for us.

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The night of Friday 13th, I'd been
on board for four months as a dancer.

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I had no idea something was gonna happen.

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-[upbeat music playing on ship]
-[suspenseful music continues]

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One moment, you are celebrating
and chilling with your family.

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The next moment, you're just there,

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powerless.

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-[low rumbling]
-[screaming]

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[clattering]

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It felt like
the ground under our feet opened.

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People were grabbing onto the walls
and grabbing onto each other.

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[woman] This is straight out of a scene
of Titanic, completely.

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[man] Stories of fear and panic
from the cruise ship Costa Concordia.

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Let's be honest,

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you have thought about it every time
you get on a plane or a cruise ship.

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What happens if something goes wrong?

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Well, it happened.

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[dramatic orchestral music playing]

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Every time you close your eyes,
you see something from the night.

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Just literally back in
the most terrifying moment

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you've ever experienced with your family.

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[man] God, what have I done?

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[music fades out]

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[determined music playing]

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[man] We'd been to Europe before,
but never together.

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So it'd definitely be
our longest vacation together,

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our furthest vacation together.

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Our daughter, Lila, was 14 months old.

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so we felt like it was a good opportunity
for us to do a really big trip together.

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I'm pretty sure we packed
a suitcase of toys, diapers, diaper wipes,

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you know, the whole thing.
We had so much stuff.

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We were going to Paris,
Switzerland, Venice, Barcelona.

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Ultimately, we would end on a cruise ship.

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[John] Yeah, I think that was a big part
of why we chose this vacation.

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We took endless photos and videos,

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made a ton of incredible memories.

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[music softens]

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[woman] I always wanted to go to Italy.

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[camera shutter clicking]

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That was, like,
the highest on my bucket list,

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but I didn't really know
I was going on a cruise ship.

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I hadn't told her that part yet.
[chuckles] Just told her the Italy part,

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but the cruise ship was gonna be
a special surprise.

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[elegant string music playing]

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We had been dating for about three years
at that time.

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The idea was, at some point,
I was going to ask her to marry me.

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If you ask someone to marry you,

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you'd want the most romantic place
you could find,

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and on this journey, there was
quite a few places to choose from.

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This would just be
that moment where everything clicks.

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[camera shutter clicks]

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She can't say no, right?
If you ask 'em in the perfect place?

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Everybody thinks that,
if you're gonna do it, right?

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[woman] When I arrived,

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I was amazed with how big
and enormous the ship looked.

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[lighthearted music playing]

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At the time, I was 17.

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My mother wanted to celebrate
her 50th birthday.

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She booked for me,
my boyfriend at the time,

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and her childhood best friend, Luisa.

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Since I was very little,
we did everything together.

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I was about seven years old
when she was diagnosed with cancer.

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But a few months before our departure,

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her cancer was in remission.

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This was definitely another big reason
to celebrate her birthday.

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The first thing we did
was explore the… the ship.

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-[music fades out]
-[gulls squawking]

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I knew that it was going to be
the largest ship I've ever seen.

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I still remember stepping into the ship
for the first time

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and just being overwhelmed
by how extravagant everything was.

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[enchanting string music playing]

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Very opulent. Chandeliers everywhere.

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It seemed like everything was either made
of gold or glass or marble.

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Very sort of old Italy.

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You know,
just everything shining and perfect.

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[Nicholas] I didn't know exactly what room
I was gonna get when I booked it.

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At that time,
the trip was quite expensive,

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and I was a… a student.

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But he made sure
he got the best room that we could have.

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I was so happy because we got the balcony,
and we have this beautiful view.

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We walked on the balcony,

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and Nick pointed out,

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"Hey look, about a floor or two below us
is the lifeboats."

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The lifeboats. [chuckles]

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00:06:06,080 --> 00:06:08,400
And I thought,
"Well, I'll take a picture of that."

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[camera shutter clicks]

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I've never been on a cruise ship,

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00:06:14,760 --> 00:06:19,320
and I thought, "Well, say if something
like the Titanic happens…"

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And I said,
"It's not gonna be like the Titanic."

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"I've been on cruises before. It's gonna
be fantastic. You're gonna love it."

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[foreboding music playing]

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[woman, in Italian] Kids,
don't you dare run away from here!

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[in English]

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[Patricia] When we first got
on board, it was pretty amazing.

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We met with someone that asked us

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what we wanted to do
for the rest of the week.

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We set up a spa day,
and it just was so exciting, right?

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This was all happening so fast.

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We had just gotten to our room.
Now we're walkin' around.

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As we're walkin',
I'm taking pictures of everything.

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[enchanting piano music playing]

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[Meghan] One of the amazing things
about cruising

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is that it's going to provide you
with everything.

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And so for me, especially as a new mom,

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that made it really easy.

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[John] There were endless restaurants
of every type,

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you know, theaters, shows, casino.

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The only difficulty, really,
is how to spend your time

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in terms of how many choices there are.

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I remember an ice cream bar
where you could make your own sundaes,

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and I feel like it was 24 hours a day,

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you could just eat ice cream
if you wanted.

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[Nicholas] This was back
when The Walking Dead was kinda big,

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and so we'd always play a game.

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You know, "If zombies attacked,
where would you go,

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and what weapon would you use
to either fight or get out?"

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Like, "Where would you go?
Would you go out that way or that way?"

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And if it's a slow zombie,
where's the weapon you can use to stop it?

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When he would do this to me,

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the first time, I told him, "I don't know.
I wasn't really paying attention."

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-And he's like, "Wrong!"
-Exactly.

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-Exactly.
-"Wrong!"

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"That's where you messed up."

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Slowly I started to really pay attention
to my surroundings.

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[man, in Italian]
It was a beautiful evening.

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The weather was clear,
a little cold because it was January.

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However, it was a quiet evening
like any other.

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[gentle music playing]

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I worked with Costa for about 43 years.

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You always work on a ship.

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Christmas, New Year's,
Easter, Saturday and Sunday.

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I felt more at home on board than at home.

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About 800 people worked for me
on the Costa Concordia.

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[in English] So by the night
of Friday 13th January,

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I'd been working on board for four months
as a dancer.

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At that point,
it was absolutely my dream job.

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It was literally heaven on earth.

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Getting to explore the world.
I was in the best shape of my life.

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I had great friends.

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00:09:03,840 --> 00:09:04,920
It was magic.

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[applause]

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[in Italian] On behalf of the management
of Costa and the entire crew,

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I am pleased and honored
to welcome you on board.

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[Rose, in English] I met Captain Schettino
a few times.

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The first time I met him
was in the crew elevator.

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The only thing I kind of knew about him

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was that he was
a newer captain to this ship.

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[Schettino] Enjoy your cruise.

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[applause]

158
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One time, my mum came to visit on board,

159
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and he was talking with my mum,

160
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and he was saying

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that he was gonna go fishing
on the island with one of his friends

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but not to tell anyone

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because he wasn't actually allowed
to do that.

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And so there was also this, like,

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"Oh, he's working the system"
kind of thing.

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-[suspenseful music playing]
-[clock ticking]

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[Manrico, in Italian] That night,
around nine, the captain calls me.

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[phone ringing]

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A few days earlier,
the head waiter had asked the captain

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00:10:04,200 --> 00:10:07,680
if the ship could do a sail-by salute
close to Giglio Island

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since both his sister and his mother
lived on the island.

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00:10:15,480 --> 00:10:20,480
He asked me if I would like to join him
on the bridge for the sail-by.

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To me, it sounded a bit unusual, because,

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as it was night, all dark,
there wasn't much to see.

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But, as this was the captain's decision,

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we complied.

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[phone ringing]

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[in English]

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[Stefania] That night,
me and my boyfriend, Andrea,

180
00:10:51,360 --> 00:10:55,480
decided to go up on the deck of the pool.

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As I opened the door,

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I felt this fresh breeze.

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00:11:04,560 --> 00:11:06,520
Everything was dark,

184
00:11:06,600 --> 00:11:10,040
but it was light up by the few lights.

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00:11:11,600 --> 00:11:15,240
Sparkles just reflect on the water.

186
00:11:16,640 --> 00:11:20,000
I lean out. I was watching the sea,

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00:11:20,080 --> 00:11:25,200
and Andrea, who was behind me,
he hugged me.

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00:11:25,720 --> 00:11:29,320
He said, "It feels like the Titanic."

189
00:11:29,880 --> 00:11:31,920
At that moment, I…

190
00:11:32,920 --> 00:11:34,160
Actually, I…

191
00:11:34,880 --> 00:11:36,320
I felt a little strange.

192
00:11:36,840 --> 00:11:38,200
But it's crazy, right?

193
00:11:38,280 --> 00:11:44,200
So you… you just…
leave that… that thought behind.

194
00:11:45,640 --> 00:11:49,520
And then I received this call
from my mother.

195
00:11:50,160 --> 00:11:52,160
She said, "We are here in the restaurant."

196
00:11:52,240 --> 00:11:56,240
"They are beginning to serve dinner,
so please come on, join us."

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00:11:58,800 --> 00:12:00,840
It was kind of an important dinner

198
00:12:00,920 --> 00:12:02,880
because, at midnight,

199
00:12:02,960 --> 00:12:05,240
it would be her birthday.

200
00:12:09,280 --> 00:12:11,320
[John] That night,
we had a really nice dinner.

201
00:12:11,400 --> 00:12:12,840
[Meghan] Can you say hi to Daddy?

202
00:12:12,920 --> 00:12:16,840
[John] But following dinner,
with Lila being one, it was time for bed.

203
00:12:16,920 --> 00:12:18,680
We went back to the cabin
and put her down.

204
00:12:20,840 --> 00:12:23,240
[Meghan] We just did
our traditional bedtime routine.

205
00:12:23,320 --> 00:12:25,200
Getting on my pajamas.

206
00:12:25,280 --> 00:12:29,040
[John] I come out of the shower,
have my boxer shorts on, getting into bed.

207
00:12:29,120 --> 00:12:30,920
And I remember laying down

208
00:12:31,000 --> 00:12:34,120
and actually verbalizing,
"I am exhausted."

209
00:12:34,640 --> 00:12:36,400
Um, that was such a long day.

210
00:12:36,480 --> 00:12:38,480
[suspenseful string music playing]

211
00:12:39,560 --> 00:12:40,960
[phone ringing]

212
00:12:54,320 --> 00:12:56,480
[in Italian] As we are getting closer
to the island,

213
00:12:56,560 --> 00:12:58,640
I see that we're getting too close,

214
00:12:58,720 --> 00:13:02,560
so I mention this to the head waiter
who's standing next to me.

215
00:13:02,640 --> 00:13:05,200
I said, "I think
we're getting a little too close."

216
00:13:07,360 --> 00:13:10,360
Suddenly,
the shore became clearly visible.

217
00:13:12,680 --> 00:13:14,360
[Rose, in English]
On this particular night,

218
00:13:14,440 --> 00:13:17,320
with my friends,
we had the half-hour break.

219
00:13:17,840 --> 00:13:21,760
I was dating one of the barmen from Peru,

220
00:13:21,840 --> 00:13:25,720
who was working in the Londra Bar
at the back of Deck 5,

221
00:13:25,800 --> 00:13:27,840
at the back of the ship,
and I wanted to see him,

222
00:13:27,920 --> 00:13:29,640
so I said to everybody else,

223
00:13:29,720 --> 00:13:33,280
I was like, "Do you wanna go get
a cappuccino in the Londra Bar?"

224
00:13:33,360 --> 00:13:36,080
And so everyone was like,
"Oh yeah, let's go do that."

225
00:13:52,200 --> 00:13:56,440
[in Italian] As the ship got closer
to the island,

226
00:13:57,200 --> 00:14:01,600
what surprised me quite a bit
was that the ship never slowed down.

227
00:14:01,680 --> 00:14:03,680
[clock ticking]

228
00:14:04,960 --> 00:14:07,280
In that moment, I started to panic.

229
00:14:11,040 --> 00:14:13,040
[in English]

230
00:14:19,200 --> 00:14:20,640
[creaking]

231
00:14:24,440 --> 00:14:26,440
[in Italian] The head waiter tells me,
"No, look."

232
00:14:26,520 --> 00:14:29,200
"The captain knows very well
what he is doing."

233
00:14:29,280 --> 00:14:31,320
And then he didn't finish the sentence.

234
00:14:35,360 --> 00:14:37,360
[low rumbling]

235
00:14:38,320 --> 00:14:40,320
-[clattering]
-[screaming]

236
00:14:41,480 --> 00:14:43,520
[children shouting]

237
00:14:44,360 --> 00:14:46,160
[creaking]

238
00:14:46,240 --> 00:14:51,000
[in English] I heard and felt a sound
and a vibration.

239
00:14:51,080 --> 00:14:55,480
For me, the room starting to slowly shift
just was incredibly unnerving.

240
00:14:55,560 --> 00:14:57,360
[eerie music building]

241
00:14:57,440 --> 00:15:01,960
You know, my body tensed up,
and I knew something was terribly wrong.

242
00:15:02,560 --> 00:15:05,040
We heard a loud screeching sound.

243
00:15:05,120 --> 00:15:06,200
[metallic scraping]

244
00:15:06,280 --> 00:15:11,320
And then the noise changes
from a screech to a scraping noise,

245
00:15:12,680 --> 00:15:14,680
and that's a terrifying noise to hear.

246
00:15:15,880 --> 00:15:17,880
[dishes crashing]

247
00:15:19,960 --> 00:15:22,640
Can you imagine
a thousand plates breaking in one time?

248
00:15:23,240 --> 00:15:27,040
I was so scared
because the sound was really high.

249
00:15:27,120 --> 00:15:29,120
[plates smashing]

250
00:15:30,520 --> 00:15:35,280
And all this boiling water
from the braiser starts falling down.

251
00:15:37,680 --> 00:15:40,280
I was one of 180 chefs.

252
00:15:40,960 --> 00:15:42,360
No one knows what's happening.

253
00:15:42,440 --> 00:15:45,760
I thought it's rough sea,
and it's gonna be all right.

254
00:15:45,840 --> 00:15:47,680
And after a few seconds…

255
00:15:48,720 --> 00:15:51,400
no, it's something not right.

256
00:15:53,080 --> 00:15:55,080
[alarm ringing]

257
00:16:12,320 --> 00:16:14,040
[in Italian] I turned and saw

258
00:16:14,120 --> 00:16:18,040
that the ship had crashed into the rocks
on the left side.

259
00:16:19,120 --> 00:16:24,000
You could literally see
the water entering the ship's hull.

260
00:16:24,080 --> 00:16:25,240
[alarm ringing]

261
00:16:25,320 --> 00:16:27,360
[in English]

262
00:16:35,440 --> 00:16:39,720
[in Italian] We were all shocked
and unable to move.

263
00:16:39,800 --> 00:16:41,760
[commotion]

264
00:16:41,840 --> 00:16:43,440
[man 1, in Italian] Calm down.

265
00:16:43,520 --> 00:16:45,840
-[in English] It's better if you sit down.
-[man 2] Sit down?

266
00:16:45,920 --> 00:16:47,200
-[woman] Sit down?
-[man 1] Yes.

267
00:16:50,880 --> 00:16:53,160
[Stefania] Everyone was freaking out.

268
00:16:53,880 --> 00:16:57,480
And I was looking at my mum
that was right in front of me.

269
00:16:57,560 --> 00:17:02,280
She looked at me and said, "It's okay."

270
00:17:02,360 --> 00:17:03,560
"Everything okay."

271
00:17:03,640 --> 00:17:05,240
[commotion]

272
00:17:05,320 --> 00:17:07,360
She was trying to do everything

273
00:17:07,440 --> 00:17:11,240
to make me feel like
nothing bad was happening,

274
00:17:11,320 --> 00:17:14,000
but I knew it was.

275
00:17:14,080 --> 00:17:16,080
-[clattering]
-[shouting]

276
00:17:18,560 --> 00:17:22,160
We're just standing there,
looking at what to do next.

277
00:17:23,600 --> 00:17:27,480
[Patricia] I quickly stopped
having any emotion,

278
00:17:27,560 --> 00:17:30,080
and I looked at Nicholas, and he said,

279
00:17:30,840 --> 00:17:34,240
"We need to get out of here,
and we need to get out of here now."

280
00:17:36,360 --> 00:17:39,080
[Meghan] He said, "Did you hear that?
Did you feel that?"

281
00:17:39,600 --> 00:17:40,880
I definitely felt panic,

282
00:17:41,920 --> 00:17:45,800
and so my body sort of goes
into this crisis-response mode.

283
00:17:46,920 --> 00:17:49,720
You know, I've been accused of being
an unemotional person,

284
00:17:50,280 --> 00:17:53,000
but at that moment,
it was just pure survival

285
00:17:53,080 --> 00:17:55,720
and just trying to lead my family out
of this thing.

286
00:17:55,800 --> 00:17:57,880
[tense music playing]

287
00:17:57,960 --> 00:18:00,000
I yelled to Meghan.
I said, "Grab the baby."

288
00:18:00,080 --> 00:18:01,280
Like, "We've gotta go."

289
00:18:03,600 --> 00:18:05,680
Seeing him react the way that he did,

290
00:18:05,760 --> 00:18:08,080
I immediately felt dread.

291
00:18:08,160 --> 00:18:12,120
I grabbed Lila out of the crib
in the middle of a deep sleep.

292
00:18:12,200 --> 00:18:15,040
At that point,
I had not grabbed the pacifier.

293
00:18:15,120 --> 00:18:17,880
She was crying immediately.

294
00:18:17,960 --> 00:18:19,360
[baby crying]

295
00:18:19,440 --> 00:18:22,120
[John] I threw on jeans, but that was it.

296
00:18:22,200 --> 00:18:25,920
I didn't have a shirt on.
Meghan had Lila in her arms.

297
00:18:26,000 --> 00:18:28,360
[Meghan] And we ran out the door.

298
00:18:28,440 --> 00:18:29,440
[baby wailing]

299
00:18:31,680 --> 00:18:34,320
[Manrico, in Italian] As soon
as the impact occurred,

300
00:18:34,400 --> 00:18:37,720
my first thought is to go and see
what happened down there.

301
00:18:37,800 --> 00:18:40,080
And near the machine room,

302
00:18:40,160 --> 00:18:43,560
the chief engineer comes out,
all alarmed and scared.

303
00:18:43,640 --> 00:18:47,360
He tells me it's a disaster downstairs,
water entering at full force.

304
00:18:47,960 --> 00:18:49,480
I felt helpless.

305
00:18:49,560 --> 00:18:50,920
[alarm ringing]

306
00:18:51,000 --> 00:18:53,000
[in English]

307
00:19:44,280 --> 00:19:46,760
[baby crying]

308
00:19:46,840 --> 00:19:49,560
[John] We burst out the door
into the hallway.

309
00:19:49,640 --> 00:19:52,760
I was thinking the ship was just gonna be
slowly tipping over,

310
00:19:52,840 --> 00:19:56,440
and in my head, It was just a race
to get to the lifeboat deck.

311
00:19:57,600 --> 00:20:02,000
And so we started just racing
up the stairs as fast as we could,

312
00:20:02,080 --> 00:20:04,240
Meghan and the baby behind me.

313
00:20:04,320 --> 00:20:06,320
[baby wailing]

314
00:20:08,480 --> 00:20:11,640
[Meghan] The adrenaline starts rushing.
Panic was hitting.

315
00:20:12,960 --> 00:20:15,520
Lila's been crying the whole time.

316
00:20:16,040 --> 00:20:17,920
We were taking stairs two by two,

317
00:20:18,000 --> 00:20:20,280
and I was holding the baby,
trying to keep up.

318
00:20:20,840 --> 00:20:22,160
I was struggling.

319
00:20:22,240 --> 00:20:24,200
I felt physically sick.

320
00:20:25,440 --> 00:20:27,520
I said, "I think I'm gonna throw up."

321
00:20:28,040 --> 00:20:30,000
John said,
"Just throw up and keep running."

322
00:20:30,080 --> 00:20:31,480
"Just don't stop. Just keep going."

323
00:20:31,560 --> 00:20:33,560
[baby wailing]

324
00:20:37,240 --> 00:20:40,720
[Patricia] We got to the fourth level deck
where the lifeboats are.

325
00:20:40,800 --> 00:20:43,680
And there was a couple
that passed out life vests to everybody.

326
00:20:44,280 --> 00:20:46,840
At this point, it was only a few people,

327
00:20:46,920 --> 00:20:49,560
and there was this ice of anxiety
that you have

328
00:20:49,640 --> 00:20:51,560
with no one giving you information.

329
00:20:52,080 --> 00:20:55,360
No one was instructing us what to do.

330
00:20:57,400 --> 00:20:59,760
[Nicholas] And right then,
the lights went out.

331
00:20:59,840 --> 00:21:01,840
[screaming, shouting]

332
00:21:07,800 --> 00:21:09,320
[John] It was just pitch black.

333
00:21:12,160 --> 00:21:14,960
Suddenly I'm being separated
from Meghan and Lila.

334
00:21:15,040 --> 00:21:17,040
[baby wailing]

335
00:21:18,480 --> 00:21:20,800
I don't know
if it was three stairs or 13 stairs,

336
00:21:20,880 --> 00:21:22,520
but they were not next to me.

337
00:21:22,600 --> 00:21:23,800
[low rumbling]

338
00:21:23,880 --> 00:21:25,080
[Meghan] I was scared,

339
00:21:25,160 --> 00:21:27,120
and I remember yelling for him.

340
00:21:27,200 --> 00:21:28,560
"John! John!"

341
00:21:31,000 --> 00:21:34,200
[John] Yelling,
following each other's voices.

342
00:21:35,720 --> 00:21:37,480
It felt like an eternity.

343
00:21:40,920 --> 00:21:42,880
When we did reconnect, I remember saying,

344
00:21:42,960 --> 00:21:46,600
"Just grab my waistline on my jeans
and don't let go."

345
00:21:47,360 --> 00:21:51,480
I had Lila in my arms
and just continued up two steps at a time.

346
00:21:55,920 --> 00:21:58,880
[Manrico, in Italian] The chief engineer
came to the bridge with me.

347
00:21:58,960 --> 00:22:01,800
Together with Captain Schettino,
they open the ship plans

348
00:22:01,880 --> 00:22:07,360
and try to understand the damage
the ship has really suffered.

349
00:22:07,440 --> 00:22:09,480
[alarm ringing]

350
00:22:09,560 --> 00:22:11,560
[in English]

351
00:22:18,000 --> 00:22:21,880
[in Italian] On the bridge,
the sound of the impact was hardly felt,

352
00:22:23,200 --> 00:22:27,160
while the people who were
in the restaurant in the back area,

353
00:22:27,240 --> 00:22:32,640
they felt the full force of the impact.

354
00:22:34,600 --> 00:22:35,680
-[beep]
-[alarm ringing]

355
00:22:35,760 --> 00:22:37,840
[in English]

356
00:23:00,880 --> 00:23:02,920
-[chatter]
-[baby crying]

357
00:23:03,000 --> 00:23:05,040
[man over PA] Your attention, please.

358
00:23:05,120 --> 00:23:06,800
I speak on behalf of the captain.

359
00:23:06,880 --> 00:23:10,240
We're currently in a blackout
as we're experiencing electrical failure.

360
00:23:10,320 --> 00:23:12,400
At this point,
the situation is under control,

361
00:23:12,480 --> 00:23:15,160
and our technicians
are working to solve the situation.

362
00:23:15,240 --> 00:23:18,640
We'll give you further information
as it becomes available.

363
00:23:19,800 --> 00:23:25,120
They continued to say things like,
"Don't worry, everything is fine."

364
00:23:25,200 --> 00:23:27,400
-"Go back to your room."
-"Go back to your room."

365
00:23:28,200 --> 00:23:31,240
[woman over PA] We have made
an announcement on behalf of the captain.

366
00:23:31,320 --> 00:23:34,440
We kindly ask you
to go back to your cabin.

367
00:23:34,960 --> 00:23:38,520
I kept thinkin',
"I'm not gonna go back to my room."

368
00:23:38,600 --> 00:23:41,600
-No way.
-There's no way.

369
00:23:41,680 --> 00:23:44,920
I don't even know if I could find the room
at that point, to be honest.

370
00:23:45,600 --> 00:23:47,560
[Manrico, in Italian]
As I am going downstairs,

371
00:23:47,640 --> 00:23:51,120
I see that the passengers are very scared,

372
00:23:51,200 --> 00:23:53,880
and they are asking me what has happened.

373
00:23:54,640 --> 00:23:58,080
And, not to go against
what the captain has said,

374
00:23:58,160 --> 00:24:03,080
I couldn't give them a different version
as I would only do more damage.

375
00:24:03,760 --> 00:24:06,120
The inability to act. This is the problem.

376
00:24:06,200 --> 00:24:08,200
[somber string music playing]

377
00:24:13,720 --> 00:24:16,240
[Manoj, in English]
We don't know what's happening.

378
00:24:17,480 --> 00:24:20,640
Every announcement we heard, we believe.

379
00:24:21,320 --> 00:24:23,960
We heard, okay, there is a minor fault.

380
00:24:24,480 --> 00:24:28,200
The captain, whatever he said,
that's the final word.

381
00:24:29,400 --> 00:24:34,160
And I heard the chef saying,
"Oh, nobody… Don't move. Don't move."

382
00:24:34,240 --> 00:24:38,920
"Just stay there where you are
and be ready for the dinner service."

383
00:24:40,960 --> 00:24:42,960
-[shouting]
-[baby crying]

384
00:24:43,040 --> 00:24:44,680
[creaking]

385
00:24:44,760 --> 00:24:48,480
[John] It felt like it was a long time
before the lights came back on.

386
00:24:49,080 --> 00:24:51,400
We're still running up the stairs.

387
00:24:52,280 --> 00:24:56,680
And then finally we entered out
into the deck where the lifeboats were.

388
00:25:02,120 --> 00:25:04,800
[John] Hundreds and hundreds of people
shoulder to shoulder.

389
00:25:05,320 --> 00:25:07,880
[Meghan] You're hit with a wall of panic.

390
00:25:07,960 --> 00:25:09,520
[commotion]

391
00:25:09,600 --> 00:25:13,520
People yelling, arguing, trying to decide
what to do, what's going on.

392
00:25:15,520 --> 00:25:17,120
Every crew member saying,

393
00:25:17,200 --> 00:25:20,400
"There's been an electrical failure
or issue. We're not evacuating."

394
00:25:20,480 --> 00:25:22,040
[baby crying]

395
00:25:22,120 --> 00:25:25,000
[Meghan] Lila is in my arms, still crying.

396
00:25:26,520 --> 00:25:28,040
I was a new mother,

397
00:25:28,120 --> 00:25:31,160
and so the loss of control of

398
00:25:31,880 --> 00:25:34,360
not having a way to help her…

399
00:25:35,320 --> 00:25:39,800
My primary focus was
on the nurturing and comfort of my child.

400
00:25:42,480 --> 00:25:46,000
[John] It was very hard
hearing and seeing Meghan struggle.

401
00:25:46,080 --> 00:25:48,080
-[chatter]
-[baby crying]

402
00:25:50,120 --> 00:25:54,360
[Meghan] And at that point,
I remember looking John in the eye

403
00:25:54,880 --> 00:25:57,400
and saying, "I want to get off the ship."

404
00:25:57,480 --> 00:25:59,480
-[alarm ringing]
-[chatter]

405
00:26:04,320 --> 00:26:09,200
[Manrico, in Italian] In this endless
period of general confusion,

406
00:26:09,280 --> 00:26:14,560
the captain was often on the phone
with the company crisis coordinator.

407
00:26:14,640 --> 00:26:15,640
[alarm ringing]

408
00:26:15,720 --> 00:26:17,720
[in English]

409
00:26:30,280 --> 00:26:32,920
[in Italian] They didn't tell the truth
because, in my opinion,

410
00:26:33,000 --> 00:26:38,600
the captain was fully panicking.

411
00:26:38,680 --> 00:26:42,720
He couldn't understand what had happened.

412
00:26:42,800 --> 00:26:44,800
[tense music droning]

413
00:26:49,920 --> 00:26:51,920
-[yelling]
-[clattering]

414
00:26:55,680 --> 00:26:57,320
[Stefania, in English] In the restaurant,

415
00:26:57,400 --> 00:27:03,480
we looked at the crew
for some direction on what to do,

416
00:27:03,560 --> 00:27:06,600
but they seemed in panic.

417
00:27:06,680 --> 00:27:08,680
[distressed chatter]

418
00:27:09,920 --> 00:27:11,920
-[clattering]
-[shouting]

419
00:27:13,800 --> 00:27:17,640
Then finally, the waiters told us
to reach the pool deck.

420
00:27:18,160 --> 00:27:21,720
Everybody was scrambling

421
00:27:21,800 --> 00:27:24,480
because everyone was panicking.

422
00:27:24,560 --> 00:27:26,440
[commotion]

423
00:27:27,120 --> 00:27:29,920
Exit the other side, please.
Exit the other side.

424
00:27:30,000 --> 00:27:32,000
[people shouting]

425
00:27:34,040 --> 00:27:37,880
[Stefania] There was a lot
of broken dishes and glasses on the floor,

426
00:27:37,960 --> 00:27:40,800
and we were dressed up for the dinner,

427
00:27:40,880 --> 00:27:43,240
so we wore high heels.

428
00:27:44,760 --> 00:27:48,000
But finally, we reached the pool deck,

429
00:27:48,760 --> 00:27:52,000
and I remember, I looked out the windows.

430
00:27:52,520 --> 00:27:54,280
I saw Giglio Island.

431
00:27:55,280 --> 00:27:57,640
[man, in Italian] Look, there's the coast.
There's no problem.

432
00:27:57,720 --> 00:28:01,560
Look, Alice, look at the land.
We have arrived!

433
00:28:02,640 --> 00:28:05,240
[Stefania] We could see the lights.

434
00:28:05,320 --> 00:28:08,240
We could see the… you know, the port.

435
00:28:09,320 --> 00:28:15,080
So I say, "Oh. Oh, okay,
we are just… next to the land,

436
00:28:15,160 --> 00:28:18,040
so it's okay. It's gonna be fine."

437
00:28:19,480 --> 00:28:21,480
Many people relaxed,

438
00:28:22,120 --> 00:28:24,120
and that's where the problem is.

439
00:28:24,200 --> 00:28:26,560
We lowered our defenses.

440
00:28:27,280 --> 00:28:29,280
[alarm ringing]

441
00:28:43,240 --> 00:28:45,240
[low rumbling]

442
00:28:46,520 --> 00:28:48,320
[metallic clanging]

443
00:28:48,400 --> 00:28:51,920
There were three chefs.
They were stuck in the elevator.

444
00:28:52,000 --> 00:28:56,440
They were shouting
and knocking the elevator door.

445
00:28:56,520 --> 00:28:58,520
[banging]

446
00:28:59,440 --> 00:29:00,880
Four people went there.

447
00:29:01,680 --> 00:29:05,400
And we forced the door to open,
and we took them out.

448
00:29:05,480 --> 00:29:07,480
[chilling string music playing]

449
00:29:11,440 --> 00:29:14,960
[Rose] At the back of Deck 5,
the ship was listing more and more.

450
00:29:15,040 --> 00:29:16,960
[chatter]

451
00:29:17,040 --> 00:29:20,120
I remember thinking to myself,
"I can't stay here."

452
00:29:20,200 --> 00:29:22,360
"I need to get off the ship."

453
00:29:23,760 --> 00:29:25,720
[distant banging]

454
00:29:25,800 --> 00:29:29,760
And as I'm walking along the corridor,
I see my superior.

455
00:29:30,280 --> 00:29:32,680
She sees me,
and she says, "Where are you going?"

456
00:29:32,760 --> 00:29:34,720
And I say,
"I'm going to my muster station."

457
00:29:34,800 --> 00:29:36,040
She said, "No, you're not."

458
00:29:36,120 --> 00:29:40,320
"You're gonna go back into the lounge,
and you're going to entertain passengers."

459
00:29:40,400 --> 00:29:44,080
And I couldn't believe what I was hearing,

460
00:29:44,160 --> 00:29:46,080
and I said, "I quit."

461
00:29:47,200 --> 00:29:49,080
I went straight to my muster station.

462
00:29:49,160 --> 00:29:52,040
I didn't wait for any code, any signal,

463
00:29:52,120 --> 00:29:53,400
any mayday, nothing.

464
00:29:53,480 --> 00:29:55,480
[scraping]

465
00:29:56,800 --> 00:29:59,080
I'm on Deck 4.
I'm at the front of the ship.

466
00:29:59,160 --> 00:30:00,400
We, the crew,

467
00:30:00,480 --> 00:30:03,360
we're in a completely segregated,
different area.

468
00:30:03,440 --> 00:30:05,440
[distant banging]

469
00:30:06,960 --> 00:30:09,760
My superior officer was supposed to come,

470
00:30:09,840 --> 00:30:11,600
but when he arrived,

471
00:30:12,920 --> 00:30:14,280
it was like seeing a ghost.

472
00:30:14,360 --> 00:30:17,840
He was completely white. Completely white.

473
00:30:17,920 --> 00:30:21,360
There was nothing behind his eyes.
I felt like I was seeing a zombie.

474
00:30:21,440 --> 00:30:23,320
He had his… his engineer suit on,

475
00:30:23,400 --> 00:30:26,360
which is kind of like a onesie
or a Babygro.

476
00:30:26,440 --> 00:30:30,640
It's like an all-in-one,
and it was completely drenched in water.

477
00:30:30,720 --> 00:30:34,360
And when he came,
he wasn't able to communicate.

478
00:30:34,880 --> 00:30:38,880
It was at that point that I was like,
"Okay, we've got no leadership."

479
00:30:38,960 --> 00:30:40,440
"It's falling to me."

480
00:30:40,520 --> 00:30:42,520
[low creaking]

481
00:30:42,600 --> 00:30:44,600
[tense music playing]

482
00:30:46,880 --> 00:30:50,920
[Manrico, in Italian] I am on the bridge,
and I say to the officers,

483
00:30:51,000 --> 00:30:53,800
"Look, the ship
is already tilting 20 degrees."

484
00:30:54,320 --> 00:30:58,960
So a light should've gone off
in their head, since it is their job,

485
00:30:59,040 --> 00:31:01,520
and they should know
that the more the ship tilts,

486
00:31:01,600 --> 00:31:04,440
the more stability is lost.

487
00:31:08,520 --> 00:31:10,360
[Patricia, in English]
The level of the water

488
00:31:10,440 --> 00:31:12,720
was now getting closer and closer

489
00:31:12,800 --> 00:31:14,440
to where we were at.

490
00:31:14,520 --> 00:31:18,120
What seemed to be
so far from the lifeboats

491
00:31:18,200 --> 00:31:21,440
is now creeping closer and closer
to where we were,

492
00:31:21,520 --> 00:31:27,480
and I was kinda getting
more panicked and scared,

493
00:31:27,560 --> 00:31:30,880
and I started to film
everything that I could.

494
00:31:30,960 --> 00:31:33,040
-[beep]
-[distressed chatter]

495
00:31:33,120 --> 00:31:34,760
[Patricia] People having to grab the side

496
00:31:34,840 --> 00:31:39,000
in order to stay from sliding
to the side of the boat.

497
00:31:40,600 --> 00:31:43,440
No one's telling us what to do,

498
00:31:43,520 --> 00:31:45,480
and then Nicholas said…

499
00:31:45,560 --> 00:31:48,280
"This boat's going down.
We need to get off."

500
00:31:49,000 --> 00:31:51,760
[Patricia] Wait, wait.
Her husband, her husband.

501
00:31:51,840 --> 00:31:54,360
[Nicholas] So we opened up the lifeboat,
and when we got in there,

502
00:31:54,440 --> 00:31:56,560
we started looking
at, like, you know, the pulley system

503
00:31:56,640 --> 00:31:57,800
and then also the motors.

504
00:31:57,880 --> 00:31:59,520
[Patricia] I'm getting pushed!

505
00:31:59,600 --> 00:32:00,800
-[commotion]
-[Patricia] I'm…

506
00:32:00,880 --> 00:32:04,200
We actually now start to see
what looks like a chef,

507
00:32:04,280 --> 00:32:06,920
and he's got a life vest on.

508
00:32:07,000 --> 00:32:08,960
[Patricia] He comes and tells us,

509
00:32:09,040 --> 00:32:11,000
"You are not supposed to touch
all of this."

510
00:32:11,080 --> 00:32:12,680
He closes the gate.

511
00:32:12,760 --> 00:32:14,200
[shouting]

512
00:32:14,280 --> 00:32:18,000
-[man] Hey, hey, hey, one by one.
-[Nicholas] What do you wanna say?

513
00:32:18,080 --> 00:32:20,400
I'm getting a bit louder.
"This doesn't make sense."

514
00:32:20,480 --> 00:32:22,240
"We need to get off this boat."

515
00:32:22,320 --> 00:32:25,360
[Patricia] And we're kinda starting
to freak out.

516
00:32:26,080 --> 00:32:28,080
[in Italian] It was very evident

517
00:32:28,160 --> 00:32:31,360
that it wasn't only a blackout,

518
00:32:31,440 --> 00:32:33,880
that the passengers stopped believing this

519
00:32:34,440 --> 00:32:38,240
and started calling the police.

520
00:32:39,960 --> 00:32:41,880
[ringing tone]

521
00:33:18,320 --> 00:33:20,320
[alarm ringing]

522
00:33:21,080 --> 00:33:23,080
[in English]

523
00:33:48,680 --> 00:33:50,800
[in Italian] They were saying
there had been a blackout,

524
00:33:50,880 --> 00:33:53,280
but they weren't telling them
the reality of the situation.

525
00:33:53,800 --> 00:33:57,600
The captain probably wanted
to exonerate himself

526
00:33:57,680 --> 00:33:59,600
from what was happening.

527
00:34:00,200 --> 00:34:03,000
Which is very wrong, in my opinion.

528
00:34:03,080 --> 00:34:05,080
[clattering]

529
00:34:06,840 --> 00:34:10,680
[Manoj, in English] Some chef comes up
and says,

530
00:34:10,760 --> 00:34:13,240
"You know what?
Something big has happened,

531
00:34:13,320 --> 00:34:17,160
and Deck C is leaking."

532
00:34:18,080 --> 00:34:21,400
When he said Deck C is leaking,
I forgot everything.

533
00:34:21,480 --> 00:34:23,440
I run to the downstairs,

534
00:34:23,960 --> 00:34:25,760
because whenever I get paid,

535
00:34:25,840 --> 00:34:29,480
I used to keep my money under the bed.

536
00:34:30,480 --> 00:34:32,560
I was in a lot of debt.

537
00:34:33,080 --> 00:34:35,480
I had put my family in trouble.

538
00:34:36,320 --> 00:34:42,320
I was keep thinking every day I will
get enough money to pay all my debt.

539
00:34:42,400 --> 00:34:44,280
[wistful piano music playing]

540
00:34:44,360 --> 00:34:47,640
All my hard work, everything that I save,

541
00:34:48,160 --> 00:34:49,760
under my bed.

542
00:34:51,360 --> 00:34:53,880
So I have to get my money,

543
00:34:53,960 --> 00:34:58,000
which I have in my cabin in Deck B.

544
00:35:01,080 --> 00:35:05,200
I see chief security guard standing there,

545
00:35:06,120 --> 00:35:08,440
and he was stopping me, saying,

546
00:35:08,520 --> 00:35:11,640
"You're not… you're not allowed
to go in Deck B."

547
00:35:11,720 --> 00:35:15,400
He said, "No one is allowed in this area."

548
00:35:15,480 --> 00:35:19,320
I said, "But I have
very important things to take."

549
00:35:19,400 --> 00:35:22,240
He said,
"Nothing important than your life."

550
00:35:23,600 --> 00:35:25,200
He was right.

551
00:35:25,720 --> 00:35:28,600
I have to get to my lifeboat.

552
00:35:29,240 --> 00:35:31,240
[alarm ringing]

553
00:36:06,360 --> 00:36:08,440
[tense orchestral music building]

554
00:36:12,360 --> 00:36:13,480
[alarm ringing]

555
00:36:13,560 --> 00:36:16,000
[Manrico, in Italian] On the bridge,
there is a lot of chaos.

556
00:36:16,080 --> 00:36:21,720
The other officers are speechless.
They don't know what to do.

557
00:36:21,800 --> 00:36:26,080
And at this point, they hit
the general emergency button,

558
00:36:26,600 --> 00:36:28,480
and the blasts are triggered.

559
00:36:28,560 --> 00:36:31,600
[high-pitched blasts repeating]

560
00:36:31,680 --> 00:36:36,000
[Stefania, in English] Suddenly,
we heard the first siren blast.

561
00:36:37,200 --> 00:36:40,960
At that moment, everybody went quiet.

562
00:36:41,960 --> 00:36:42,960
[high-pitched blast]

563
00:36:43,040 --> 00:36:46,640
[Meghan] We heard one horn
and then a second horn.

564
00:36:46,720 --> 00:36:48,440
And about this time, I think,

565
00:36:48,520 --> 00:36:51,640
"No shit," you know? That this is
what we've been waiting on all night.

566
00:36:51,720 --> 00:36:53,080
[shouting in Italian]

567
00:36:53,160 --> 00:36:56,960
This was probably
one of the ugliest points of the evening

568
00:36:57,040 --> 00:37:01,080
because it was just hundreds of people
fighting to push through each other

569
00:37:01,160 --> 00:37:03,800
and push over each other
to get to these life rafts.

570
00:37:04,520 --> 00:37:05,560
[man] Hey, hey!

571
00:37:05,640 --> 00:37:09,160
I was being shoved around
by people my father's age.

572
00:37:09,240 --> 00:37:10,360
[shouting]

573
00:37:11,800 --> 00:37:14,520
[man] Ladies and gentlemen,
your attention, please.

574
00:37:14,600 --> 00:37:18,560
Please remain calm
and go to your muster station on Deck 4

575
00:37:18,640 --> 00:37:22,440
[Manrico, in Italian] Military mentality
prevails on the ship.

576
00:37:22,520 --> 00:37:26,120
Hierarchy is important.
Each person has a role.

577
00:37:27,040 --> 00:37:31,720
Why did it take them 45 minutes
to call a general emergency?

578
00:37:32,480 --> 00:37:36,200
I think the captain wanted to see
how the situation evolved.

579
00:37:36,800 --> 00:37:41,200
In my opinion, it should have been sounded
no later than five minutes after impact.

580
00:37:42,920 --> 00:37:45,000
I went down to Deck 4

581
00:37:45,080 --> 00:37:47,760
to try to save as many people as possible

582
00:37:47,840 --> 00:37:50,320
and lead the rescue operations.

583
00:37:50,400 --> 00:37:52,400
-[clattering]
-[distressed chatter]

584
00:37:53,280 --> 00:37:54,920
[Stefania, in English]
The ship was tilted,

585
00:37:55,000 --> 00:37:58,680
and my mother began to struggle
with her heels.

586
00:37:59,920 --> 00:38:03,120
She held my hand really tight

587
00:38:03,200 --> 00:38:05,920
and said, "Don't let me go."

588
00:38:06,000 --> 00:38:08,000
[somber music playing]

589
00:38:10,560 --> 00:38:12,560
[long high-pitched blast]

590
00:38:12,640 --> 00:38:14,640
[distressed chatter]

591
00:38:15,800 --> 00:38:17,480
At this moment,

592
00:38:18,160 --> 00:38:20,360
we, without saying a word,

593
00:38:20,440 --> 00:38:22,960
looked at each other
and knew what we had to do.

594
00:38:23,040 --> 00:38:24,360
[determined music playing]

595
00:38:24,440 --> 00:38:26,560
[Nicholas] One by one, one by one.

596
00:38:27,080 --> 00:38:30,120
[Patricia] Get the kids, go, go.
You, you, you, you.

597
00:38:30,200 --> 00:38:32,480
[Nicholas] And we start
getting people into the lifeboat.

598
00:38:33,000 --> 00:38:35,800
You never know
what kind of person you are,

599
00:38:35,880 --> 00:38:38,120
like, flight or fight.

600
00:38:38,200 --> 00:38:41,040
You never know
if you're gonna be that person

601
00:38:41,120 --> 00:38:43,400
that's just gonna stand there still

602
00:38:43,480 --> 00:38:45,240
or go into action.

603
00:38:45,320 --> 00:38:47,600
-[man speaking Italian]
-[Patricia] You go, you go.

604
00:38:48,520 --> 00:38:50,520
-[shouting]
-[banging]

605
00:38:52,560 --> 00:38:54,560
[in Italian]

606
00:39:02,760 --> 00:39:04,440
[man] Bring the children here.

607
00:39:04,960 --> 00:39:06,760
Bring the children here.

608
00:39:08,040 --> 00:39:10,320
[in English] The lifeboats
can only hold 150 people,

609
00:39:10,400 --> 00:39:13,400
so you have to make sure
there's only 150 people.

610
00:39:13,480 --> 00:39:16,000
[man, in Italian] Stop.
We're going to capsize.

611
00:39:16,080 --> 00:39:17,960
We're going to capsize. Stop!

612
00:39:18,040 --> 00:39:19,680
[panicked shouting]

613
00:39:19,760 --> 00:39:21,080
Stop!

614
00:39:22,400 --> 00:39:23,520
Stop!

615
00:39:24,280 --> 00:39:26,280
[distressed chatter]

616
00:39:30,440 --> 00:39:31,720
[man] No, no, no!

617
00:39:32,240 --> 00:39:34,280
[in English] We've got quite a few people
on the boat,

618
00:39:34,360 --> 00:39:36,040
close to the 150-people maximum.

619
00:39:37,520 --> 00:39:42,280
People are offering money
to get on a boat. It was very sad.

620
00:39:43,800 --> 00:39:45,840
One of 'em was, like,
a little bit more elderly,

621
00:39:45,920 --> 00:39:47,560
and I was just like, "Oh man."

622
00:39:49,680 --> 00:39:51,800
-[woman 1] What is your name?
-Nicholas Taliaferro.

623
00:39:51,880 --> 00:39:54,520
-[woman 1] From where? Nicholas?
-[Nicholas] San Diego, California.

624
00:39:54,600 --> 00:39:55,800
[woman 2] It's very helpful.

625
00:39:55,880 --> 00:39:58,560
[Patricia] I was sitting waiting
in the lifeboat.

626
00:39:59,640 --> 00:40:06,320
There's a point that people wanted to say
their names on the camera.

627
00:40:06,840 --> 00:40:10,160
[woman 1] We're Steve and Kathy,
from Port Huron, Michigan.

628
00:40:11,680 --> 00:40:13,400
[woman 2] We're Marie and Melissa.

629
00:40:13,480 --> 00:40:18,120
-[woman 3] We're gonna stay together.
-[woman 2] Yes, we're gonna stay together.

630
00:40:19,520 --> 00:40:21,800
[Patricia] It's so eerie

631
00:40:21,880 --> 00:40:24,680
because they thought they were gonna die.

632
00:40:25,720 --> 00:40:27,720
[expectant music playing]

633
00:40:30,480 --> 00:40:32,400
[John] We were on the high side
of the ship.

634
00:40:32,480 --> 00:40:34,320
There's just dozens and dozens of people

635
00:40:34,400 --> 00:40:38,400
piling into what essentially is,
like, a metal canister.

636
00:40:38,480 --> 00:40:41,880
Then we eventually had
our turn to get into the lifeboat.

637
00:40:41,960 --> 00:40:45,080
"Let's get this life raft
actually down into the water."

638
00:40:45,160 --> 00:40:48,080
Everybody, once they were on,
was just dying to hear that order.

639
00:40:49,280 --> 00:40:51,200
[man] Think we might be ready to go.

640
00:40:51,280 --> 00:40:53,920
[Stefania] I looked at the people
in the lifeboats,

641
00:40:54,000 --> 00:40:56,240
and they were scared.

642
00:40:56,760 --> 00:41:01,680
They were waiting for the signal
of abandon ship.

643
00:41:01,760 --> 00:41:03,880
[somber string music playing]

644
00:41:03,960 --> 00:41:07,320
[man, in Italian] Yes, but why are they
not sending the lifeboats down?

645
00:41:12,320 --> 00:41:15,640
[Manrico] We were expecting this signal,
to abandon ship.

646
00:41:16,560 --> 00:41:19,920
But it was slow to arrive,
and it was not clear why.

647
00:41:20,760 --> 00:41:24,480
[in English] And I noticed
everybody was wearing a life jacket,

648
00:41:24,560 --> 00:41:26,520
but we didn't find one.

649
00:41:27,400 --> 00:41:31,120
And I remember Luisa looked at my mother,

650
00:41:31,640 --> 00:41:33,640
and she said, "I can't swim."

651
00:41:33,720 --> 00:41:35,800
She was pretty scared.

652
00:41:36,840 --> 00:41:41,680
My mother said,
"I need to go to the cabin."

653
00:41:41,760 --> 00:41:44,280
"I need to get Luisa's life jacket,

654
00:41:44,360 --> 00:41:49,160
and also I will change my shoes
because I can't walk anymore."

655
00:41:49,240 --> 00:41:51,360
And I say, "No!"

656
00:41:51,440 --> 00:41:54,560
"This is the worst idea ever."

657
00:41:54,640 --> 00:41:58,840
"There's no way
I'm going back to our cabin."

658
00:41:58,920 --> 00:42:00,240
"It's two deck below."

659
00:42:00,760 --> 00:42:04,000
And she said, "We are going."

660
00:42:04,080 --> 00:42:06,600
"If you don't want to come with us,

661
00:42:07,200 --> 00:42:10,280
you can just wait here with Andrea."

662
00:42:13,520 --> 00:42:15,520
[music intensifies]

663
00:42:17,720 --> 00:42:19,720
[alarm ringing]

664
00:42:30,680 --> 00:42:32,480
[man 1, in Italian]
Are the lifeboats ready?

665
00:42:32,560 --> 00:42:35,280
[man 2] Yes, they're coming down.
I see them. I see them.

666
00:42:35,800 --> 00:42:37,800
[music becomes hopeful]

667
00:42:47,920 --> 00:42:49,920
[cheering and applause]

668
00:42:58,360 --> 00:43:01,080
[Stefania, in English] As soon
as I entered the lifeboat,

669
00:43:01,160 --> 00:43:02,920
I called my mother,

670
00:43:03,840 --> 00:43:05,840
and I said, "Where are you?"

671
00:43:08,920 --> 00:43:13,560
She told me
she was about to get onto a lifeboat too.

672
00:43:14,640 --> 00:43:17,200
[man, in Italian] We are going down.
We are going down.

673
00:43:19,200 --> 00:43:23,600
Just because we were on the lifeboat
didn't make us feel any better.

674
00:43:23,680 --> 00:43:25,680
[man, in Italian] Hands in, hands in.

675
00:43:26,640 --> 00:43:31,280
[Patricia, in English] When it went
to slowly go down to the waterline,

676
00:43:31,360 --> 00:43:35,640
we started holding hands
and say "Our Father."

677
00:43:36,240 --> 00:43:41,720
And we said it repeatedly and repeatedly
and over and over and over again.

678
00:43:42,560 --> 00:43:45,280
"We are gonna do this together."

679
00:43:50,200 --> 00:43:53,680
We could see what would've been our room,

680
00:43:53,760 --> 00:43:57,600
which was above where the lifeboats were,

681
00:43:57,680 --> 00:44:02,400
was… was right at water level
at this point.

682
00:44:03,960 --> 00:44:06,280
[man 1] Oh, look at that list. Holy shit!

683
00:44:07,840 --> 00:44:10,840
[woman] Oh my God, the boat is sinking.

684
00:44:11,680 --> 00:44:14,160
[man 2] Sh! We don't wanna be
yelling it out loud, guys.

685
00:44:14,240 --> 00:44:16,840
That would scare the shit outta me
if I was up there.

686
00:44:17,360 --> 00:44:18,800
[man 3] Glad to be outta there.

687
00:44:19,840 --> 00:44:24,880
[Meghan] I saw the crew member getting
the go-ahead to deploy the lifeboat,

688
00:44:24,960 --> 00:44:28,040
and I remember thinking, "Thank God."

689
00:44:28,120 --> 00:44:31,960
We finally had gotten this close
to getting off the boat.

690
00:44:32,840 --> 00:44:35,040
We were on a high side at this point.

691
00:44:35,560 --> 00:44:37,240
I was holding Lila,

692
00:44:37,320 --> 00:44:39,880
and then, within seconds,

693
00:44:40,400 --> 00:44:43,280
I had the feeling
of, like, a rollercoaster ride

694
00:44:43,360 --> 00:44:44,680
where your stomach drops.

695
00:44:44,760 --> 00:44:46,720
-[crashing]
-[screaming]

696
00:44:47,800 --> 00:44:49,800
[screaming]

697
00:44:53,760 --> 00:44:56,440
It was a big drop,
a big bang, and then a tumble.

698
00:44:56,520 --> 00:45:00,160
[man, in Italian] God, now I am scared!

699
00:45:00,240 --> 00:45:01,840
[shouting]

700
00:45:01,920 --> 00:45:05,600
[in English] The lifeboat tipped, and it
basically flung 80 people in that boat.

701
00:45:05,680 --> 00:45:07,880
-[crashing]
-[shouting]

702
00:45:07,960 --> 00:45:10,440
Piles of people
just slamming against one another.

703
00:45:10,520 --> 00:45:15,240
You're just a mangling of bodies
and people screaming and crying.

704
00:45:15,320 --> 00:45:17,800
[shouting, screaming]

705
00:45:17,880 --> 00:45:19,600
With the ship at an angle,

706
00:45:19,680 --> 00:45:22,640
they basically deployed the lifeboat
right into the side of the cruise ship.

707
00:45:22,720 --> 00:45:24,720
[haunting music playing]

708
00:45:25,880 --> 00:45:27,880
[distant shouting]

709
00:45:29,520 --> 00:45:33,320
[John] We were on what was now
the high side of the lifeboat

710
00:45:33,840 --> 00:45:37,240
and basically holding ourselves up
with our feet.

711
00:45:37,760 --> 00:45:40,200
I was bleeding.
You know, our feet were bleeding.

712
00:45:40,280 --> 00:45:41,640
[baby wailing]

713
00:45:41,720 --> 00:45:44,520
Lila's crying is just shattering Meghan.

714
00:45:45,040 --> 00:45:47,680
I remember crying out to John,

715
00:45:48,200 --> 00:45:50,560
you know, "John,
I'm not gonna be able to hold Lila."

716
00:45:51,560 --> 00:45:53,760
And I handed Lila to you.

717
00:45:54,480 --> 00:45:56,720
It was an extremely precarious situation.

718
00:45:58,320 --> 00:46:00,720
I don't know
whether the thing was gonna drop

719
00:46:01,520 --> 00:46:03,680
because we were high off of the waterline.

720
00:46:04,520 --> 00:46:08,160
Below us on the lifeboat, there were
clearly people that needed help,

721
00:46:08,680 --> 00:46:10,680
but I…

722
00:46:10,760 --> 00:46:14,080
My entire focus was on saving my family.

723
00:46:15,920 --> 00:46:18,680
We really didn't know
how we could get outta this thing.

724
00:46:18,760 --> 00:46:20,760
[distant shouting]

725
00:46:21,600 --> 00:46:24,880
[Meghan] At that point,
I heard myself say,

726
00:46:24,960 --> 00:46:26,160
"Are we gonna die?"

727
00:46:32,680 --> 00:46:34,680
[alarm ringing]

728
00:46:50,440 --> 00:46:52,760
[Manrico, in Italian]
I never heard "abandon ship."

729
00:46:52,840 --> 00:46:55,640
The captain found it difficult
to give this order

730
00:46:55,720 --> 00:47:01,440
because when the captain says
abandon ship, the ship is lost.

731
00:47:05,600 --> 00:47:08,400
[Manoj, in English]
People are leaving the ship, but for me,

732
00:47:08,480 --> 00:47:11,840
it was real bad situation.
I was still in the ship.

733
00:47:11,920 --> 00:47:14,480
I was really scared
because I don't know swimming.

734
00:47:16,040 --> 00:47:18,200
In order to join in the cruise line,

735
00:47:18,280 --> 00:47:21,920
you have to be trained by swimming.

736
00:47:22,800 --> 00:47:25,440
But my institute,
they put me in a life jacket,

737
00:47:25,520 --> 00:47:27,560
and they just pushed me
in the swimming pool.

738
00:47:27,640 --> 00:47:32,040
And I was floating, and the next minute,
they took me out from the pool,

739
00:47:32,120 --> 00:47:34,520
and they said,
"Yeah, your training is done."

740
00:47:35,160 --> 00:47:37,000
So I don't know what to do.

741
00:47:37,080 --> 00:47:39,520
The ship was falling, like, really fast.

742
00:47:40,040 --> 00:47:41,280
"I'm… I'm going to die."

743
00:47:44,120 --> 00:47:46,440
And then one of my colleagues saw me

744
00:47:46,520 --> 00:47:48,840
with my wet eyes,
and he said, "Come with me."

745
00:47:50,120 --> 00:47:52,440
The water had reached Deck 3,

746
00:47:52,520 --> 00:47:56,240
and he guided me to Deck 4
on the other side.

747
00:47:58,040 --> 00:48:01,760
I reach other side, and I get in the boat.

748
00:48:01,840 --> 00:48:04,120
[people shouting]

749
00:48:06,080 --> 00:48:10,160
When I left,
I can see a lot of people still inside.

750
00:48:10,240 --> 00:48:13,240
They were struggling to… to be rescued.

751
00:48:14,800 --> 00:48:17,240
I didn't believe it's happening.

752
00:48:17,880 --> 00:48:21,040
I was still thinking it must be a dream.

753
00:48:22,320 --> 00:48:24,240
And one of my friends was working with me,

754
00:48:24,320 --> 00:48:27,440
and he just told me and said,
"Hey, you see?"

755
00:48:29,040 --> 00:48:31,400
"Captain is sitting in the lifeboat."

756
00:48:32,680 --> 00:48:34,040
And that was surprising me.

757
00:48:34,120 --> 00:48:37,560
Why captain need to get out before me?

758
00:48:42,120 --> 00:48:43,800
[man 1, in Spanish] It's tilting.

759
00:48:43,880 --> 00:48:46,360
[man 2, in Italian]
Look, the tilt is increasing!

760
00:48:46,440 --> 00:48:48,920
-[man 3 speaking Italian]
-[man 4] Look at that!

761
00:48:49,680 --> 00:48:51,600
[Rose, in English]
As the ship was sinking,

762
00:48:51,680 --> 00:48:54,640
we kept tilting and tilting and tilting.
We couldn't stand up,

763
00:48:54,720 --> 00:48:58,520
so we rearranged ourselves
onto the side of the ship.

764
00:48:59,400 --> 00:49:03,760
What we were also seeing
on this high part of the ship,

765
00:49:04,280 --> 00:49:07,520
there was a lifeboat
that was trying to deploy and go down,

766
00:49:07,600 --> 00:49:09,640
and, because of the angle of the ship,

767
00:49:09,720 --> 00:49:11,600
the lifeboat was rolling,

768
00:49:11,680 --> 00:49:14,440
and we saw
people being tipped out into the water.

769
00:49:14,520 --> 00:49:16,520
-[creaking]
-[commotion]

770
00:49:17,920 --> 00:49:19,920
[screaming]

771
00:49:21,600 --> 00:49:23,600
[shouting in Italian]

772
00:49:27,080 --> 00:49:28,160
[man] Help me!

773
00:49:31,960 --> 00:49:34,200
On the open area that we're in,

774
00:49:34,280 --> 00:49:36,080
there's a set of double doors,

775
00:49:36,160 --> 00:49:39,240
and behind that is a horizontal corridor,

776
00:49:39,320 --> 00:49:40,720
and it's very wide.

777
00:49:40,800 --> 00:49:43,920
And the other side of it is a… a railing,

778
00:49:44,000 --> 00:49:49,000
but because we were tipping so much,
it was becoming impassable.

779
00:49:49,920 --> 00:49:54,320
We have to get across this chasm,
and we need to get to a lifeboat,

780
00:49:54,400 --> 00:49:57,200
or we at least need to jump in the water.

781
00:49:59,760 --> 00:50:02,320
I yelled out to all the crew members,

782
00:50:02,400 --> 00:50:06,280
what we're gonna do is
we're gonna throw people across the way

783
00:50:06,360 --> 00:50:08,880
so that they can catch on to the banister

784
00:50:08,960 --> 00:50:11,120
and then climb down
to the side of the ship

785
00:50:11,200 --> 00:50:13,640
that was closer to the water.

786
00:50:14,240 --> 00:50:17,400
I'm standing on one side,
I've got a man standing on the other side,

787
00:50:17,480 --> 00:50:20,280
and we're taking people under the arms,
and we're just throwing them.

788
00:50:23,560 --> 00:50:26,920
After we managed to get everyone across,

789
00:50:27,000 --> 00:50:31,000
there were five of us
that, um, at that point, got stranded.

790
00:50:31,760 --> 00:50:36,640
We had tilted so high
that now this was truly an elevator shaft.

791
00:50:36,720 --> 00:50:39,040
There's no way we could've made it across.

792
00:50:41,400 --> 00:50:45,000
At this point,
everything went eerily peaceful,

793
00:50:45,600 --> 00:50:48,880
and it felt like being marooned
on a desert island.

794
00:50:48,960 --> 00:50:50,960
[mournful cello music playing]

795
00:50:58,480 --> 00:51:00,440
[John] We've gotta get out
of the lifeboat.

796
00:51:02,200 --> 00:51:06,040
There was a hatch that wasn't too far
from us that was open

797
00:51:06,120 --> 00:51:08,880
where that was the clear escape point.

798
00:51:08,960 --> 00:51:12,200
The few of us who were not in the pile
at the bottom of it

799
00:51:12,280 --> 00:51:15,600
basically began to try to climb out
through that hatch.

800
00:51:17,120 --> 00:51:19,600
One by one, we climbed our way out.

801
00:51:20,920 --> 00:51:26,120
Then once on the top of the lifeboat,
you then had to get onto the cruise ship,

802
00:51:26,200 --> 00:51:28,480
which was now above us, and we…

803
00:51:28,560 --> 00:51:31,000
There was a gap that we had to clear.

804
00:51:32,120 --> 00:51:34,120
[John] We had to make a human chain,

805
00:51:34,200 --> 00:51:36,440
but there was no way
I could actually climb out

806
00:51:36,520 --> 00:51:38,200
while carrying Lila.

807
00:51:39,040 --> 00:51:41,120
I had to hand Lila to a stranger.

808
00:51:41,640 --> 00:51:44,000
Dangling over the Mediterranean
in the dark.

809
00:51:44,080 --> 00:51:45,520
[tense string music playing]

810
00:51:45,600 --> 00:51:48,240
You know, one slip
and you're down in the water,

811
00:51:48,320 --> 00:51:51,200
which was, you know, who knows
how far below us at that point.

812
00:51:53,160 --> 00:51:54,800
I've always had a fear of heights,

813
00:51:54,880 --> 00:51:57,320
so the notion that I would be
climbing up the side of a ship,

814
00:51:57,400 --> 00:52:00,840
like, by my fingertips,
probably six stories up,

815
00:52:00,920 --> 00:52:03,280
in the dark
over the Med is, like, crazy to me.

816
00:52:05,800 --> 00:52:08,480
But it was the only way Lila or I
or Meghan were getting off.

817
00:52:12,240 --> 00:52:14,760
Then we eventually had to get back
on the ship,

818
00:52:16,040 --> 00:52:18,280
which was a real dark spot
in the night for us.

819
00:52:23,520 --> 00:52:26,560
Our first thought was,
"Is there another lifeboat?"

820
00:52:27,080 --> 00:52:32,240
But it was very quickly evident
that there were no lifeboats left.

821
00:52:35,800 --> 00:52:39,720
I was saying to John,
"Let's swim. We can survive this."

822
00:52:41,440 --> 00:52:45,320
We started talking really seriously
about what it would actually involve.

823
00:52:45,920 --> 00:52:47,640
The height of the jump.

824
00:52:48,400 --> 00:52:50,680
Could Lila survive that jump?

825
00:52:51,720 --> 00:52:55,760
Can we swim with Lila
in the temperature of the water?

826
00:52:56,800 --> 00:52:59,040
So we were weighing
the likelihood of surviving it

827
00:52:59,120 --> 00:53:01,280
against staying on the ship.

828
00:53:03,040 --> 00:53:07,240
That was the time where a different level
of realization began to sink in

829
00:53:07,320 --> 00:53:09,480
that we may not be getting off this boat.

830
00:53:10,000 --> 00:53:12,000
[baby crying]

831
00:53:12,760 --> 00:53:15,560
As a Christian,
we're told to not bargain with God.

832
00:53:15,640 --> 00:53:18,480
-[mournful orchestral music playing]
-But that's where your head goes.

833
00:53:19,520 --> 00:53:23,000
And I said,
"God, you just get me off this ship,

834
00:53:23,080 --> 00:53:27,840
I will… show Lila who Jesus is.
I will raise this kid right,

835
00:53:28,480 --> 00:53:30,480
but you've got to get us off this ship."

836
00:53:35,080 --> 00:53:38,800
With the ship being so far tilted over,
we were at the high side.

837
00:53:42,520 --> 00:53:45,200
[Meghan] Then I see
what looked like a crew member.

838
00:53:45,280 --> 00:53:46,560
He was dressed in white.

839
00:53:46,640 --> 00:53:50,240
He looked official
in some sort of a uniform, and…

840
00:53:50,320 --> 00:53:53,000
He looked at Lila. He looked at us.

841
00:53:54,800 --> 00:53:57,680
He said, "Get down to this level
on the other side of the ship."

842
00:53:57,760 --> 00:54:00,080
"You all probably are gonna need to swim."

843
00:54:01,120 --> 00:54:03,520
"That's where you're gonna have
the best chance to survive."

844
00:54:03,600 --> 00:54:05,600
[music fades out]

845
00:54:06,480 --> 00:54:08,680
[Manrico, in Italian] I look
towards the front of the ship

846
00:54:08,760 --> 00:54:11,280
and see a small group
of passengers standing still.

847
00:54:11,360 --> 00:54:14,240
And I thought, "Are they in trouble?"

848
00:54:14,320 --> 00:54:17,080
"Why haven't they joined all of us?"

849
00:54:17,160 --> 00:54:18,680
Walking towards this small group,

850
00:54:18,760 --> 00:54:22,000
it was very difficult to tell the wall
from the floor,

851
00:54:22,080 --> 00:54:24,920
so I was forced to walk on the walls
at this point.

852
00:54:25,920 --> 00:54:31,920
At first, I checked if the doors
could hold my weight, using my foot.

853
00:54:32,640 --> 00:54:37,400
But then, unfortunately,
one of the doors opened like a hatch.

854
00:54:41,560 --> 00:54:43,880
I fell into the empty darkness

855
00:54:44,640 --> 00:54:46,720
and passed out.

856
00:54:48,960 --> 00:54:50,960
[people shouting]

857
00:54:56,520 --> 00:54:58,760
[Patricia, in English] When we got to
the island,

858
00:54:59,360 --> 00:55:00,920
what are we supposed to do now?

859
00:55:01,000 --> 00:55:02,120
Where do we go?

860
00:55:02,200 --> 00:55:06,880
There was nobody giving direction
to anyone.

861
00:55:08,120 --> 00:55:11,560
At one point, I screamed,

862
00:55:11,640 --> 00:55:15,080
"Is there anybody that can help us?"

863
00:55:15,160 --> 00:55:17,080
[siren wailing]

864
00:55:17,160 --> 00:55:18,720
[chatter]

865
00:55:18,800 --> 00:55:23,240
And faintly, I heard someone say,
"Go to the church!"

866
00:55:23,320 --> 00:55:25,680
[solemn music playing]

867
00:55:25,760 --> 00:55:29,160
The first thing I did
was to call my mother,

868
00:55:29,720 --> 00:55:32,760
but the phone didn't ring anymore.

869
00:55:33,640 --> 00:55:38,880
But she said she was on a lifeboat,
so she have to be here somewhere.

870
00:55:38,960 --> 00:55:40,280
[baby crying]

871
00:55:40,360 --> 00:55:43,920
We began to search for her and Luisa.

872
00:55:46,640 --> 00:55:49,080
The island was very crowded,

873
00:55:49,600 --> 00:55:53,640
and it seemed impossible to find someone.

874
00:55:54,160 --> 00:55:56,600
We entered every shop.

875
00:55:56,680 --> 00:55:58,720
We entered the church.

876
00:56:01,200 --> 00:56:05,480
[woman] The crew still does not know
anything, and the ship is still sinking.

877
00:56:06,120 --> 00:56:08,280
They don't know if anyone's still on it.

878
00:56:09,360 --> 00:56:13,200
We found a little nook in the church.

879
00:56:13,280 --> 00:56:17,640
[Nicholas] Everyone's been really anxious
and very scared and cold.

880
00:56:18,160 --> 00:56:20,280
I went and found those foil blankets.

881
00:56:20,360 --> 00:56:22,560
I was able to bring 'em back
to the church.

882
00:56:23,200 --> 00:56:28,840
I can still remember people calling out
their family's name and no reply.

883
00:56:29,840 --> 00:56:31,040
[man] Judy!

884
00:56:32,640 --> 00:56:34,920
[woman] Steve! Steve!

885
00:56:35,960 --> 00:56:37,200
Kathy!

886
00:56:40,120 --> 00:56:42,800
We looked everywhere for my mother,

887
00:56:42,880 --> 00:56:48,600
and finally, I just stand near some people

888
00:56:49,600 --> 00:56:51,200
who were watching the ship

889
00:56:51,280 --> 00:56:56,200
because I thought
maybe her lifeboat isn't arrived yet.

890
00:56:59,280 --> 00:57:01,440
As the time passes,

891
00:57:01,960 --> 00:57:07,280
we noticed that the ship
was tilting even more.

892
00:57:07,800 --> 00:57:11,640
[woman] This is straight out
of a scene of Titanic. Completely.

893
00:57:13,200 --> 00:57:19,160
[Patricia] To see it from that viewpoint
was so scary.

894
00:57:19,240 --> 00:57:22,680
Yeah, you could see
people on the boat waving their hands,

895
00:57:22,760 --> 00:57:25,040
ask… like…
You could see 'em begging for help.

896
00:57:25,120 --> 00:57:28,400
-[indistinct talking over radio]
-[helicopter blades whirring]

897
00:57:30,360 --> 00:57:31,760
It was horrible to see it.

898
00:57:31,840 --> 00:57:33,920
Even though you knew you were safe,

899
00:57:34,000 --> 00:57:37,520
you knew that there was
still people trapped on the ship.

900
00:57:37,600 --> 00:57:39,600
[somber music droning]

901
00:57:44,000 --> 00:57:46,200
We could see there was an open hallway

902
00:57:46,280 --> 00:57:48,840
that went all the way through the ship
to the opposite railing,

903
00:57:48,920 --> 00:57:53,240
and that was going to be the obvious way
for us to get to the other side.

904
00:57:54,600 --> 00:57:58,800
[John] So that cross hallway was
effectively, you know, a 200-foot slide.

905
00:57:59,480 --> 00:58:03,080
So we knew
that once we were on our bottoms,

906
00:58:03,160 --> 00:58:04,880
we could not get back onto our feet.

907
00:58:04,960 --> 00:58:06,960
[baby crying]

908
00:58:07,800 --> 00:58:11,640
The boat was still moving so much that
every, you know, half a degree it moved,

909
00:58:11,720 --> 00:58:15,360
a new piece of furniture would just go
barreling down the hallway.

910
00:58:15,440 --> 00:58:17,120
[clattering]

911
00:58:17,200 --> 00:58:21,400
I had Lila still strapped to me,
and I sort of held her on my chest…

912
00:58:21,480 --> 00:58:23,240
[baby wailing]

913
00:58:23,320 --> 00:58:25,120
…and just slid down that whole thing.

914
00:58:25,200 --> 00:58:27,120
[distorted crashing]

915
00:58:27,200 --> 00:58:29,560
You're tumbling very awkwardly,

916
00:58:29,640 --> 00:58:32,200
barreling down this cross section
on our backs.

917
00:58:32,280 --> 00:58:34,960
[distorted whooshing]

918
00:58:35,040 --> 00:58:37,080
Furniture and just stuff all around us.

919
00:58:37,160 --> 00:58:39,680
I mean, we had to be going
20 miles an hour.

920
00:58:39,760 --> 00:58:41,560
[rumbling]

921
00:58:41,640 --> 00:58:44,880
I remember feeling a jolt.
Lila's just slammed her head.

922
00:58:44,960 --> 00:58:46,960
-[distorted rumbling, buzzing]
-[thud]

923
00:58:48,400 --> 00:58:50,400
[music fades]

924
00:58:50,480 --> 00:58:52,680
[John] Oh my goodness,
she just hit her head so hard.

925
00:58:52,760 --> 00:58:54,040
"Is she okay?"

926
00:58:54,120 --> 00:58:57,160
I mean, I thought for sure
she wouldn't be able to survive that.

927
00:58:58,400 --> 00:59:03,920
I remember him telling me
when we got to the bottom of the slide,

928
00:59:04,600 --> 00:59:06,320
in a… almost like a confession,

929
00:59:06,400 --> 00:59:08,600
"Lila hit her head very hard."

930
00:59:09,120 --> 00:59:11,440
And I could remember the pain in his face.

931
00:59:14,880 --> 00:59:17,160
I think that my reaction
was just to check on her

932
00:59:17,240 --> 00:59:18,360
and that she was crying,

933
00:59:18,440 --> 00:59:21,320
and it was just more of like
a, "She's okay. Let's keep moving."

934
00:59:21,400 --> 00:59:24,400
-[tense music playing]
-[helicopter blades whirring]

935
00:59:27,040 --> 00:59:29,040
[echoing bang]

936
00:59:29,920 --> 00:59:35,960
[in Italian] Once I woke up,
I quickly checked myself,

937
00:59:36,040 --> 00:59:38,720
and I realized that I had a broken leg.

938
00:59:39,320 --> 00:59:42,520
Looking around,
I understood that I was in the restaurant.

939
00:59:43,040 --> 00:59:46,600
I started to shout, "Help, help, help!"

940
00:59:46,680 --> 00:59:49,680
But obviously nobody could hear me.

941
00:59:49,760 --> 00:59:52,040
Next to me, there was a frying pan.

942
00:59:52,560 --> 00:59:55,960
I grabbed this pan
and tried to bang it on the ground.

943
00:59:56,040 --> 00:59:58,040
[metallic banging]

944
01:00:00,640 --> 01:00:02,960
[Rose, in English] Whilst we're marooned
on this doorway,

945
01:00:03,040 --> 01:00:05,560
Deck 5, I could hear knocking.

946
01:00:05,640 --> 01:00:07,280
[repeated metallic banging]

947
01:00:07,360 --> 01:00:10,520
And it wasn't like, um…
a mechanical kind of knocking.

948
01:00:10,600 --> 01:00:12,040
It was almost like, you know,

949
01:00:12,120 --> 01:00:15,360
like people were trying to let us know
where they were.

950
01:00:15,440 --> 01:00:18,120
But there's no way, like…
We couldn't get to them.

951
01:00:18,200 --> 01:00:20,200
[expectant piano music playing]

952
01:00:22,640 --> 01:00:26,760
Once we got to the low side,
we could see the water.

953
01:00:29,600 --> 01:00:31,480
Finally, we are this close.

954
01:00:31,560 --> 01:00:33,640
[people shouting]

955
01:00:33,720 --> 01:00:37,880
We were trying to get the attention
of whatever lifeboats could maybe hear us.

956
01:00:37,960 --> 01:00:39,320
[man] Hey!

957
01:00:39,400 --> 01:00:43,640
[Meghan] I could see
a lifeboat with people's faces.

958
01:00:44,800 --> 01:00:46,520
I made eye contact with a woman,

959
01:00:46,600 --> 01:00:50,520
and we just sort of locked eyes
for probably just a moment.

960
01:00:51,520 --> 01:00:56,000
I held up Lila and said,
"Bambino," you know, "Take my baby."

961
01:00:56,080 --> 01:00:58,080
[music becomes hopeful]

962
01:01:00,160 --> 01:01:03,360
And she just… shook her head.

963
01:01:05,000 --> 01:01:08,440
I think she wishes she could help
but couldn't.

964
01:01:10,120 --> 01:01:13,520
At this point,
I was completely broken psychologically.

965
01:01:15,480 --> 01:01:18,440
In my head, I prayed a lot.

966
01:01:30,560 --> 01:01:34,440
[Meghan] But all of a sudden, we noticed
that there was a couple of lifeboats empty

967
01:01:34,520 --> 01:01:37,200
and kind of lingering around the boat.

968
01:01:37,880 --> 01:01:39,320
[John] We saw signs of life.

969
01:01:39,840 --> 01:01:42,720
We both jumped into action, thinking,
"Oh my gosh, are the…

970
01:01:42,800 --> 01:01:45,240
are the lifeboats coming back
for more people?"

971
01:01:47,320 --> 01:01:52,240
And when we did get the attention
of the captain of the lifeboat,

972
01:01:53,000 --> 01:01:56,360
he was trying to get to the opening
where we were standing.

973
01:01:56,880 --> 01:02:00,480
It felt like we were on that deck
waiting what seemed like forever.

974
01:02:01,400 --> 01:02:06,000
During this whole time, the ship continued
to slowly tip further and further.

975
01:02:06,080 --> 01:02:08,680
We just felt like
every minute could be our last.

976
01:02:09,200 --> 01:02:12,640
The lifeboats themselves
are probably ten or 15 feet below us.

977
01:02:12,720 --> 01:02:14,040
The ocean was very rough,

978
01:02:14,120 --> 01:02:16,680
so the boat's sort of banging
against the cruise ship.

979
01:02:17,680 --> 01:02:21,120
And so even the process of being able
to get onto the lifeboat was a risk.

980
01:02:22,400 --> 01:02:25,200
But somehow,
we climbed our way onto the boat.

981
01:02:26,200 --> 01:02:27,640
We're so relieved.

982
01:02:28,960 --> 01:02:30,520
We drove right out from under it.

983
01:02:30,600 --> 01:02:34,080
I mean, and you look up
out the opening of the lifeboat,

984
01:02:34,160 --> 01:02:36,320
and we literally couldn't see sky.

985
01:02:37,880 --> 01:02:40,800
The entire sky is
the side of the cruise ship.

986
01:02:45,320 --> 01:02:46,840
[Meghan] Lila had quieted.

987
01:02:48,160 --> 01:02:54,280
I remember holding her in my arms,
and I was hoping that she's okay,

988
01:02:54,360 --> 01:02:55,720
that nothing was wrong.

989
01:02:55,800 --> 01:02:57,800
[animated chatter]

990
01:03:02,000 --> 01:03:05,960
I definitely felt like I'm all alone.
Nobody's coming to rescue us.

991
01:03:09,160 --> 01:03:12,200
Then we started hearing
helicopters going overhead.

992
01:03:13,040 --> 01:03:15,800
But the ship was covering us
like an umbrella.

993
01:03:16,920 --> 01:03:18,320
They can't see us.

994
01:03:21,440 --> 01:03:25,520
I couldn't get down to the water level.
I couldn't get back inside the ship.

995
01:03:25,600 --> 01:03:27,080
At this point, we were sinking.

996
01:03:28,320 --> 01:03:29,960
And that was the moment

997
01:03:30,040 --> 01:03:34,320
when this little reel of my life
started playing in front of my eyes.

998
01:03:35,080 --> 01:03:37,160
[wistful piano music playing]

999
01:03:42,000 --> 01:03:45,120
I remember my dad saying that

1000
01:03:46,680 --> 01:03:49,640
it shouldn't be
that children die before parents.

1001
01:04:03,160 --> 01:04:07,360
So it was at that mo… moment
that that fight kicked in.

1002
01:04:08,440 --> 01:04:10,560
I have to figure out how to survive.

1003
01:04:10,640 --> 01:04:12,640
[music becomes determined]

1004
01:04:12,720 --> 01:04:14,280
[helicopter blades whirring]

1005
01:04:14,360 --> 01:04:17,240
At that point,
I think, "How can they see us?"

1006
01:04:18,760 --> 01:04:22,680
And then I realized
I have this flashlight in my pocket.

1007
01:04:23,440 --> 01:04:24,640
I don't know Morse code,

1008
01:04:24,720 --> 01:04:28,160
but I started flashing the light
to the boat in front of us.

1009
01:04:31,800 --> 01:04:34,480
[man 1] Rescue India Mike Alpha.
Rescue India Mike Alpha.

1010
01:04:34,560 --> 01:04:36,440
[man 2, in Italian] Go ahead, go ahead.

1011
01:04:36,520 --> 01:04:40,720
[man 1] We have a signal from someone.
We're going to assist them.

1012
01:04:41,240 --> 01:04:42,440
[man 2] Okay, perfect.

1013
01:04:43,880 --> 01:04:48,240
[Rose, in English] And then,
all of a sudden, this man floats down

1014
01:04:48,320 --> 01:04:49,600
like James Bond.

1015
01:04:50,120 --> 01:04:52,120
[hopeful orchestral music playing]

1016
01:04:54,240 --> 01:04:56,720
We're pulled up into the helicopter,

1017
01:04:56,800 --> 01:04:57,920
and one at a time,

1018
01:04:58,000 --> 01:05:00,120
they went back down
and got the other four.

1019
01:05:02,600 --> 01:05:06,480
[man 1, in Italian] All right, well done.
Received three people in good condition

1020
01:05:06,560 --> 01:05:08,840
who will be taken to Grosseto Airport,

1021
01:05:08,920 --> 01:05:12,480
where people are waiting for first aid.

1022
01:05:12,560 --> 01:05:14,480
[music becomes triumphant]

1023
01:05:21,200 --> 01:05:26,000
[Rose, in English] When I flew away,
I could see everything that I loved

1024
01:05:26,080 --> 01:05:28,960
and everything that was my reality
was gone.

1025
01:05:30,040 --> 01:05:31,640
But I was alive.

1026
01:05:31,720 --> 01:05:33,480
[music fades out]

1027
01:05:33,560 --> 01:05:35,560
[distant sirens wailing]

1028
01:05:36,400 --> 01:05:38,560
[suspenseful music playing]

1029
01:05:39,480 --> 01:05:42,080
-[woman] It was late on a Friday night.
-[phone pinging]

1030
01:05:42,160 --> 01:05:46,440
My feed was lit up from passengers
who were on some cruise ship

1031
01:05:46,520 --> 01:05:49,400
off the coast of Tuscany on Giglio Island.

1032
01:05:50,960 --> 01:05:54,160
I knew the only way to find out
what was really going on

1033
01:05:54,760 --> 01:05:56,160
was to go there.

1034
01:06:01,160 --> 01:06:04,800
[reporter 1] It's a crowded cruise ship
that ran aground and is tipped over.

1035
01:06:04,880 --> 01:06:07,840
[reporter 2] …passengers described
as scenes from the movie Titanic.

1036
01:06:07,920 --> 01:06:10,720
[reporter 3] As many as 70 people
may be missing.

1037
01:06:11,440 --> 01:06:13,880
[woman] I arrived in Giglio
the following day,

1038
01:06:13,960 --> 01:06:16,440
about, I wanna say, 6:30 a.m.

1039
01:06:17,920 --> 01:06:21,440
I will never forget
seeing the Costa Concordia.

1040
01:06:21,520 --> 01:06:26,520
It was difficult not to just stare
at this gigantic boulder

1041
01:06:26,600 --> 01:06:28,840
protruding out of the bottom of it.

1042
01:06:31,320 --> 01:06:34,760
My job is to try to explain
how on earth this happened.

1043
01:06:37,560 --> 01:06:41,320
An Italian cruise ship ran aground
off the coast of Tuscany last night.

1044
01:06:41,400 --> 01:06:43,400
[anchor] Let's be honest,
you have thought about it

1045
01:06:43,480 --> 01:06:45,800
every time you get on a plane
or a cruise ship.

1046
01:06:45,880 --> 01:06:47,880
What happens if something goes wrong?

1047
01:06:47,960 --> 01:06:49,160
Well, it happened.

1048
01:06:50,600 --> 01:06:52,760
[Barbie] The ship is now
in very shallow water,

1049
01:06:52,840 --> 01:06:54,800
but it is because of the size of the ship

1050
01:06:54,880 --> 01:06:58,640
and the placement of it
in this very rocky area

1051
01:06:58,720 --> 01:07:02,120
that they have several dozen
Italian coast-guard divers

1052
01:07:02,200 --> 01:07:05,640
who are checking out the perimeter
and inside the ship right now

1053
01:07:05,720 --> 01:07:07,960
to see if they can find anyone there.

1054
01:07:10,480 --> 01:07:13,200
[in Italian] I am a fire department diver

1055
01:07:13,280 --> 01:07:17,440
who specializes in cave diving.

1056
01:07:19,400 --> 01:07:21,840
Two single dives, 40 minutes each.

1057
01:07:21,920 --> 01:07:25,120
Total duration for the operation,
two hours.

1058
01:07:27,280 --> 01:07:29,440
[Stefania, in English]
It was my mother's birthday,

1059
01:07:29,520 --> 01:07:34,800
and I thought
that I should be at the restaurant,

1060
01:07:35,880 --> 01:07:38,120
singing her "Happy Birthday,"

1061
01:07:39,160 --> 01:07:41,880
but now I am on Giglio Island,

1062
01:07:41,960 --> 01:07:43,280
sitting on the ground,

1063
01:07:44,080 --> 01:07:46,520
just wondering, "Where is she?"

1064
01:07:48,360 --> 01:07:55,000
And I asked myself,
"Will I ever see her again?"

1065
01:07:57,600 --> 01:08:00,320
[Barbie] As the time ticked on
and the water was cold,

1066
01:08:00,400 --> 01:08:03,360
you know, this is January,
the chance of survival

1067
01:08:03,440 --> 01:08:06,160
for anyone after the first 24 hours

1068
01:08:06,240 --> 01:08:07,800
ob… obviously diminishes.

1069
01:08:08,800 --> 01:08:09,840
[man, in Italian] Okay.

1070
01:08:10,360 --> 01:08:11,720
Detach.

1071
01:08:12,840 --> 01:08:14,040
All right!

1072
01:08:17,600 --> 01:08:19,640
[diver breathing through apparatus]

1073
01:08:22,720 --> 01:08:24,880
[Francesco] The fear is huge

1074
01:08:25,400 --> 01:08:30,800
because there really was a risk
of ending up at the bottom of the sea

1075
01:08:30,880 --> 01:08:37,840
inside this gigantic ship
and becoming victims instead of rescuers.

1076
01:08:39,440 --> 01:08:42,400
[in English] Everything
that wasn't attached became an obstacle.

1077
01:08:43,440 --> 01:08:45,320
There were wires.

1078
01:08:45,400 --> 01:08:47,640
There were sharp edges.

1079
01:08:47,720 --> 01:08:50,760
All of these things, obviously,
for a diver, puts them at risk.

1080
01:08:55,600 --> 01:08:57,600
[creaking]

1081
01:08:59,960 --> 01:09:03,520
[Manrico, in Italian] Dawn finally came,
and with it, light.

1082
01:09:04,400 --> 01:09:06,520
I was still in this restaurant.

1083
01:09:07,320 --> 01:09:10,040
Hours go by, and hypothermia comes.

1084
01:09:11,120 --> 01:09:14,640
Having to spend another night
in those conditions, honestly,

1085
01:09:15,160 --> 01:09:18,640
I couldn't be sure
I would survive until the next morning.

1086
01:09:25,160 --> 01:09:28,240
I started to think that, uh…

1087
01:09:28,320 --> 01:09:33,800
if I could… if I could get out
of this situation…

1088
01:09:36,480 --> 01:09:39,480
I could start
thinking about having a family.

1089
01:09:42,280 --> 01:09:49,240
Um… that was perhaps
what was missing in my life.

1090
01:09:49,320 --> 01:09:51,320
[doleful music droning]

1091
01:09:55,440 --> 01:09:59,320
[Francesco] We hadn't slept for 48 hours.

1092
01:10:00,520 --> 01:10:02,840
The van door opens,

1093
01:10:02,920 --> 01:10:06,840
and my boss says,
"There's one more to save. We have to go."

1094
01:10:10,040 --> 01:10:12,680
[Barbie, in English] The hotel manager,
Manrico Giampedroni,

1095
01:10:12,760 --> 01:10:15,480
who was last seen
by several of the witnesses

1096
01:10:15,560 --> 01:10:19,960
trying to save people
in the hospitality area of the ship.

1097
01:10:21,480 --> 01:10:24,600
[Francesco, in Italian]
My colleagues went through the ship…

1098
01:10:27,640 --> 01:10:31,480
calling out for any survivors.

1099
01:10:31,560 --> 01:10:34,840
"We are the fire department!
We are the fire department!"

1100
01:10:34,920 --> 01:10:36,240
"Is anyone there?"

1101
01:10:39,320 --> 01:10:43,160
"Is there someone there?
Can anyone hear me?"

1102
01:10:44,840 --> 01:10:46,640
And, at a certain point,

1103
01:10:47,160 --> 01:10:48,880
there was a response.

1104
01:10:48,960 --> 01:10:50,320
[diver inhales through apparatus]

1105
01:10:52,040 --> 01:10:55,400
[man] All right, calm down. Take it easy.

1106
01:10:56,200 --> 01:11:02,960
[Francesco] We had squeezed
into the bowels of the tunnel,

1107
01:11:03,040 --> 01:11:08,800
so we didn't have natural lighting.

1108
01:11:08,880 --> 01:11:10,760
The light could not reach there.

1109
01:11:10,840 --> 01:11:13,120
We were, like, inside a cave.

1110
01:11:15,520 --> 01:11:17,360
[man] Okay, that's fine. Slowly.

1111
01:11:17,440 --> 01:11:18,720
[hopeful string music playing]

1112
01:11:18,800 --> 01:11:20,400
Slowly. That's fine.

1113
01:11:21,240 --> 01:11:22,320
Slowly.

1114
01:11:23,680 --> 01:11:24,680
Slowly.

1115
01:11:26,960 --> 01:11:28,120
That's right!

1116
01:11:29,200 --> 01:11:31,200
[breathing through apparatus]

1117
01:11:33,280 --> 01:11:38,120
[Francesco] And then I see
the person we're looking for.

1118
01:11:39,960 --> 01:11:43,480
"Hi, what's your name?
What's your name?" I ask.

1119
01:11:43,560 --> 01:11:46,360
And he answers me, "Manrico."

1120
01:11:46,440 --> 01:11:48,200
"Manrico Giampedroni."

1121
01:11:50,440 --> 01:11:53,000
He tells me, "Hi, I'm Francesco…

1122
01:11:57,320 --> 01:11:59,160
one of your rescuers."

1123
01:11:59,680 --> 01:12:01,680
He tells me, "Don't worry now."

1124
01:12:04,600 --> 01:12:06,000
"We'll get you out."

1125
01:12:06,520 --> 01:12:08,520
[serene music playing]

1126
01:12:17,760 --> 01:12:20,560
After 13 years, I still cry.

1127
01:12:21,600 --> 01:12:22,880
It's unbelievable.

1128
01:12:22,960 --> 01:12:24,960
[helicopter blades whirring]

1129
01:12:27,960 --> 01:12:31,240
[reporter 1, in English] Always something
akin to a miracle in disasters.

1130
01:12:31,320 --> 01:12:33,840
This time,
it was a crewman trapped inside,

1131
01:12:33,920 --> 01:12:37,760
found by rescuers going cabin to cabin
and tapping on the hull.

1132
01:12:37,840 --> 01:12:40,720
[reporter 2] Two days trapped
with a broken leg.

1133
01:12:41,760 --> 01:12:43,800
[man, in Italian] Did you think
you might not make it?

1134
01:12:43,880 --> 01:12:49,400
Yes, when I was alone
in the restaurant, yes.

1135
01:12:54,560 --> 01:12:58,120
[reporter 1, in English] After the shock,
the panic, the chaos,

1136
01:12:58,200 --> 01:13:00,240
tears of relief.

1137
01:13:00,920 --> 01:13:05,960
Dancer Rose Metcalf was one of the last
to be rescued from the sinking ship.

1138
01:13:06,480 --> 01:13:10,920
[reporter 2] Others, including Nick Tally
and his friends, are also safe.

1139
01:13:11,000 --> 01:13:13,800
[Nicholas] There was families trembling,
handing me their children,

1140
01:13:13,880 --> 01:13:17,480
telling me, you know,
"Take my child. Put him on the boat."

1141
01:13:17,560 --> 01:13:21,280
And we had to wait over an hour and a half
before we could get onto that boat.

1142
01:13:31,200 --> 01:13:34,320
[Stefania] I had to wait two years.

1143
01:13:35,680 --> 01:13:40,720
My mother's body was
one of the last ones to be found.

1144
01:13:44,880 --> 01:13:47,480
Finding her body

1145
01:13:48,320 --> 01:13:50,520
wasn't comforting for me at all.

1146
01:13:52,840 --> 01:13:58,000
It's like
Costa Concordia interrupted my life.

1147
01:13:58,920 --> 01:14:03,840
She was my entire world,

1148
01:14:04,560 --> 01:14:05,680
and I was hers.

1149
01:14:05,760 --> 01:14:06,960
[babbles]

1150
01:14:07,040 --> 01:14:09,600
[in Italian] What's the name
of this beautiful child?

1151
01:14:09,680 --> 01:14:12,520
This girl is called Stefania.

1152
01:14:12,600 --> 01:14:14,360
Whose is this child?

1153
01:14:14,440 --> 01:14:16,440
[somber music playing]

1154
01:14:17,280 --> 01:14:18,640
[laughs]

1155
01:14:20,080 --> 01:14:23,240
[in English] The captain
of the cruise ship that ran aground here

1156
01:14:23,320 --> 01:14:24,720
on the coast of Tuscany

1157
01:14:24,800 --> 01:14:26,760
has been stopped
by the Italian authorities.

1158
01:14:26,840 --> 01:14:30,440
He's being investigated for manslaughter
and for abandoning ship.

1159
01:14:30,520 --> 01:14:34,000
These are two very serious offenses
in maritime law.

1160
01:14:34,080 --> 01:14:38,040
Thirty-two people died that night,
including a 5-year-old child.

1161
01:14:39,520 --> 01:14:41,320
In the days after the accident,

1162
01:14:41,400 --> 01:14:45,320
the Costa PR team was really
the only conduit for the information,

1163
01:14:46,160 --> 01:14:50,080
and it was very clear they had
already decided whose fault it was.

1164
01:14:50,160 --> 01:14:52,680
And tonight,
the blame game has stepped up a gear

1165
01:14:52,760 --> 01:14:56,120
with the ship's owners saying
that their captain was at fault.

1166
01:14:56,200 --> 01:15:00,200
We believe it has been
a… a human error here.

1167
01:15:00,280 --> 01:15:04,080
The captain did not follow
the authorized route.

1168
01:15:05,920 --> 01:15:07,920
[reporter, in Italian] Captain, Captain!

1169
01:15:09,360 --> 01:15:12,000
[Barbie, in English] One
of the most dramatic aspects of the story

1170
01:15:12,080 --> 01:15:15,280
happened on 17th January.

1171
01:15:15,360 --> 01:15:20,760
A local journalist found a USB key
in his unlocked vehicle.

1172
01:15:21,280 --> 01:15:24,760
This USB contained
an intercept of a conversation

1173
01:15:24,840 --> 01:15:28,560
between the coast guard in Livorno
and Captain Schettino

1174
01:15:28,640 --> 01:15:32,720
in the period of time
after Schettino said he had left the ship.

1175
01:15:32,800 --> 01:15:34,840
[coast guard, in Italian]
What are you doing, Captain?

1176
01:15:34,920 --> 01:15:38,320
[Schettino] I am here
to coordinate the rescue.

1177
01:15:38,400 --> 01:15:43,040
[coast guard] Coordinate the rescue
from on board. Are you refusing?

1178
01:15:43,560 --> 01:15:45,320
[Schettino] No, no, I'm not refusing.

1179
01:15:45,400 --> 01:15:47,880
[coast guard] Are you refusing
to go on board, Captain?

1180
01:15:47,960 --> 01:15:50,200
Tell me, why are you not going on board?

1181
01:15:50,280 --> 01:15:52,320
[in English] Once you heard
this commander saying

1182
01:15:52,400 --> 01:15:55,080
to Captain Schettino,
"Get back on the… on the ship,"

1183
01:15:55,160 --> 01:15:56,240
you couldn't unhear it.

1184
01:15:56,320 --> 01:15:58,640
[coast guard, in Italian]
Get back on board. That's an order!

1185
01:15:58,720 --> 01:16:01,520
You must not make any other assessment.
You have declared abandon ship.

1186
01:16:01,600 --> 01:16:03,080
Now I am in charge!

1187
01:16:03,160 --> 01:16:04,560
Go back on board!

1188
01:16:05,760 --> 01:16:08,800
Is that clear? Can you not hear me?

1189
01:16:08,880 --> 01:16:11,040
-[Schettino] I am going back on board.
-[coast guard] Go!

1190
01:16:11,560 --> 01:16:14,280
[Barbie, in English] The inarguable result
of that was that anyone,

1191
01:16:14,360 --> 01:16:17,760
anywhere in the world,
knew Captain Schettino as Captain Coward.

1192
01:16:17,840 --> 01:16:19,280
[in Italian] Can you let me through?

1193
01:16:19,360 --> 01:16:22,640
[reporter, in English]
The Italian captain, Francesco Schettino,

1194
01:16:22,720 --> 01:16:24,400
striding into court this morning

1195
01:16:24,480 --> 01:16:28,120
with that same confident swagger
he displayed aboard his ship.

1196
01:16:28,200 --> 01:16:30,760
Captain Francesco Schettino
was in court today

1197
01:16:30,840 --> 01:16:34,640
to face charges of multiple manslaughter,
causing a maritime disaster,

1198
01:16:34,720 --> 01:16:37,720
and causing personal injury to 150 people.

1199
01:16:37,800 --> 01:16:40,000
The trial lasted for several years,

1200
01:16:40,080 --> 01:16:44,080
and it was held inside of a theater
in the city of Grosseto.

1201
01:16:44,160 --> 01:16:46,640
And I went to every single hearing.

1202
01:16:47,200 --> 01:16:49,840
The prosecution has laid the blame
for the disaster

1203
01:16:49,920 --> 01:16:52,360
very firmly on Captain Schettino.

1204
01:16:52,440 --> 01:16:57,200
It says that in his command of his ship,
he was grossly negligent,

1205
01:16:57,280 --> 01:17:00,720
but the captain denies
all the charges against him,

1206
01:17:00,800 --> 01:17:06,040
and he insists that others must share
responsibility for what happened.

1207
01:17:06,560 --> 01:17:09,800
[Barbie] The entire focus was
on Captain Schettino,

1208
01:17:09,880 --> 01:17:13,200
but one of the primary questions
that a lot of us had

1209
01:17:13,280 --> 01:17:17,080
was whether or not this was
some sort of a mechanical failure.

1210
01:17:18,320 --> 01:17:21,600
Shortly after the accident,
the black box was recovered,

1211
01:17:21,680 --> 01:17:23,160
but it was faulty,

1212
01:17:23,240 --> 01:17:25,200
and so it seemed for a period of time

1213
01:17:25,280 --> 01:17:27,480
that there would be absolutely no way
to find out

1214
01:17:27,560 --> 01:17:30,680
what was really going on on the bridge
the night of the accident.

1215
01:17:30,760 --> 01:17:32,760
[mysterious music playing]

1216
01:17:34,840 --> 01:17:37,760
2012, I was
a young computer science researcher.

1217
01:17:41,920 --> 01:17:43,720
I was given a bunch of discs

1218
01:17:43,800 --> 01:17:45,440
from the Costa Concordia.

1219
01:17:45,520 --> 01:17:48,960
Two experts already tried
to take the data out,

1220
01:17:49,840 --> 01:17:51,280
and they both failed.

1221
01:17:51,800 --> 01:17:53,000
So I was obsessed.

1222
01:17:54,960 --> 01:18:00,080
I created a software which describes
everything that happened that night.

1223
01:18:00,160 --> 01:18:02,160
[alarm ringing]

1224
01:18:05,760 --> 01:18:07,880
The emergency generator
of the Costa Concordia

1225
01:18:07,960 --> 01:18:09,240
had a problem that night.

1226
01:18:09,760 --> 01:18:13,400
In particular, it powered
on and off several time

1227
01:18:13,480 --> 01:18:19,400
and almost never was able to connect
to the emergency power lines

1228
01:18:19,480 --> 01:18:22,280
and power the emergency devices.

1229
01:18:23,600 --> 01:18:28,280
It's impossible to know with certainty
exactly how people died on the ship,

1230
01:18:28,360 --> 01:18:31,440
but we do know
that at least two of the lifeboats

1231
01:18:31,520 --> 01:18:33,760
on the upper side of the ship failed

1232
01:18:33,840 --> 01:18:36,960
because of
the emergency generator's failure,

1233
01:18:37,040 --> 01:18:39,920
and we know
that those people had to disembark

1234
01:18:40,000 --> 01:18:44,280
and had to try to find their way
to other lifeboats on the same deck, four.

1235
01:18:45,440 --> 01:18:47,000
We also know that… that,

1236
01:18:47,080 --> 01:18:50,040
because of the failure
of the emergency generator,

1237
01:18:50,120 --> 01:18:52,200
the elevators weren't working.

1238
01:19:00,320 --> 01:19:04,120
[Alessandro] When running the software
I wrote to put all this data in sync,

1239
01:19:04,200 --> 01:19:05,720
there was one big surprise.

1240
01:19:05,800 --> 01:19:08,440
Immediately before the accident,

1241
01:19:08,520 --> 01:19:13,680
we found out that there was a mismatch
between the order given to the helmsman

1242
01:19:13,760 --> 01:19:15,200
and what he was doing.

1243
01:19:15,280 --> 01:19:17,280
[alarm ringing]

1244
01:19:23,240 --> 01:19:26,840
[Alessandro] We hear Schettino
giving some instructions,

1245
01:19:26,920 --> 01:19:32,960
and the helmsman, for 13 seconds,
does the exact opposite.

1246
01:19:34,000 --> 01:19:35,880
Later, an independent study

1247
01:19:35,960 --> 01:19:39,840
by Professor Bruno Neri
and Paolo Neri of the University of Pisa

1248
01:19:39,920 --> 01:19:44,040
demonstrated that if Schettino's orders
would have been executed correctly,

1249
01:19:44,120 --> 01:19:48,240
the impact would have been partial
or nonexistent.

1250
01:19:48,840 --> 01:19:50,840
[solemn music playing]

1251
01:19:56,360 --> 01:20:00,400
In the early 2000s,
the cruise industry was exploding,

1252
01:20:02,240 --> 01:20:05,960
and the Italian-run
Costa cruise-line company was in trouble.

1253
01:20:06,040 --> 01:20:07,320
They couldn't compete.

1254
01:20:07,400 --> 01:20:10,480
The only way
that they could survive in that market

1255
01:20:10,560 --> 01:20:13,400
was to be acquired
by an American corporation.

1256
01:20:15,560 --> 01:20:18,800
With Costa's expansion,
they had to find staff

1257
01:20:18,880 --> 01:20:22,480
and to try to train them as quickly
and efficiently as possible.

1258
01:20:23,000 --> 01:20:26,280
It's important to note
that Captain Schettino himself

1259
01:20:26,360 --> 01:20:28,640
had written to Costa
and said that he was concerned

1260
01:20:28,720 --> 01:20:30,920
that people were being promoted
too quickly,

1261
01:20:31,000 --> 01:20:32,920
that they weren't being
trained adequately,

1262
01:20:33,000 --> 01:20:36,840
and they just didn't fit in line
with the type of ship he wanted to run.

1263
01:20:38,240 --> 01:20:43,120
What we know about the helmsman is that
he had been promoted quickly to the job,

1264
01:20:43,200 --> 01:20:45,800
and it seems very clear
that at the moment of crisis

1265
01:20:45,880 --> 01:20:50,240
when he was needed very much to understand
the orders from Captain Schettino,

1266
01:20:50,320 --> 01:20:52,440
there was a language barrier,
and it is likely

1267
01:20:52,520 --> 01:20:55,360
that he just didn't understand
what the captain told him to do.

1268
01:21:04,600 --> 01:21:06,600
[music fades out]

1269
01:21:07,680 --> 01:21:11,160
[man, in Italian] In the name
of the Italian people, the court,

1270
01:21:11,760 --> 01:21:16,320
in accordance with articles 533 and 535,

1271
01:21:16,840 --> 01:21:19,040
declares Francesco Schettino

1272
01:21:19,120 --> 01:21:21,160
guilty of the crimes attributed to him

1273
01:21:21,240 --> 01:21:27,000
The total sentence of 16 years
of imprisonment and one month of arrest.

1274
01:21:27,080 --> 01:21:29,280
[in English] Today, the captain
of the Costa Concordia

1275
01:21:29,360 --> 01:21:32,840
was convicted of manslaughter
and abandoning ship

1276
01:21:32,920 --> 01:21:34,560
and sentenced to 16 years.

1277
01:21:34,640 --> 01:21:36,640
[contemplative string music playing]

1278
01:21:49,160 --> 01:21:52,440
[Manoj] I will never work
for the cruise industry ever again.

1279
01:21:54,840 --> 01:21:59,920
And I pray
nobody should face this situation.

1280
01:22:02,280 --> 01:22:03,280
All my money,

1281
01:22:03,960 --> 01:22:05,080
I lost it.

1282
01:22:05,160 --> 01:22:09,640
But I learned that life
is more important than money.

1283
01:22:10,960 --> 01:22:13,880
And so every morning when I wake up,

1284
01:22:14,480 --> 01:22:15,960
the first thing I do,

1285
01:22:16,040 --> 01:22:17,800
I say thank you.

1286
01:22:19,960 --> 01:22:21,360
I learnt a lot.

1287
01:22:22,080 --> 01:22:23,760
Now I can swim.

1288
01:22:27,680 --> 01:22:30,320
-[no sound on video]
-[sober string music continues]

1289
01:22:33,200 --> 01:22:34,600
[Lila laughs]

1290
01:22:35,440 --> 01:22:38,200
[Meghan] You wanna sing again?
Okay, go ahead.

1291
01:22:39,240 --> 01:22:41,240
[Lila babbling] Ma-ma-ma.

1292
01:22:42,040 --> 01:22:44,840
Ama-ma-ma-ma!

1293
01:22:45,640 --> 01:22:47,520
Two, three…

1294
01:22:48,960 --> 01:22:52,120
[John] When we got home,
I mean, I was completely broken.

1295
01:22:53,640 --> 01:22:58,480
I mean, I was diagnosed with PTSD.
I had panic attacks. I had nightmares.

1296
01:22:59,480 --> 01:23:02,200
We were worried about Lila

1297
01:23:02,280 --> 01:23:07,080
after all that she had gone through
both physically and emotionally.

1298
01:23:07,800 --> 01:23:11,480
We had to watch her for a couple of weeks
just to make sure everything was fine.

1299
01:23:12,000 --> 01:23:13,760
Oh, look at that tongue.

1300
01:23:14,320 --> 01:23:16,280
What other funny faces can you make?

1301
01:23:17,600 --> 01:23:19,080
[John] I saw what it did to me,

1302
01:23:19,160 --> 01:23:21,480
but this is a one-year-old
that can't communicate,

1303
01:23:21,560 --> 01:23:26,320
and so I remember we were talking
to psychologists and specialists.

1304
01:23:26,400 --> 01:23:29,640
[Meghan] See you later, bye! Have fun!

1305
01:23:30,840 --> 01:23:32,600
-Bye-bye.
-[Meghan] Bye-bye.

1306
01:23:33,120 --> 01:23:38,680
But she turned out to have
a perfectly normal childhood.

1307
01:23:39,520 --> 01:23:41,120
So we… we talk about it often.

1308
01:23:41,200 --> 01:23:45,640
It's like,
why did God choose to save us that night?

1309
01:23:45,720 --> 01:23:47,080
You know, why are we here?

1310
01:23:47,160 --> 01:23:50,320
What is it that we should be doing
with the time he's given us?

1311
01:23:50,400 --> 01:23:53,600
Lila has her life,
the beautiful life she's lived.

1312
01:23:54,200 --> 01:23:57,600
And, by God's grace, uh… we survived.

1313
01:23:59,440 --> 01:24:01,760
[producer] John, she survived
because of you.

1314
01:24:03,440 --> 01:24:04,480
[exhales sharply]

1315
01:24:05,760 --> 01:24:07,760
[gentle orchestral music playing]

1316
01:24:11,760 --> 01:24:12,840
[John sobs]

1317
01:24:19,600 --> 01:24:23,720
[John] I just fought so hard that night
to try to save them.

1318
01:24:24,880 --> 01:24:27,120
There were times
I didn't think we were gonna get off.

1319
01:24:28,280 --> 01:24:29,960
But I'm so glad we did.

1320
01:24:31,880 --> 01:24:34,800
I just look back, what the last decade
or so has been like,

1321
01:24:35,320 --> 01:24:38,120
like the lives we've been able to live,
we feel so fortunate for.

1322
01:24:40,280 --> 01:24:45,920
Lila is the most well-rounded,
grounded, incredible 15-year-old.

1323
01:24:47,080 --> 01:24:49,880
And she's the most beautiful ballerina.

1324
01:24:51,320 --> 01:24:54,200
She has this God-given passion for dance.

1325
01:25:01,200 --> 01:25:03,360
She's just such a beautiful young woman.

1326
01:25:04,160 --> 01:25:05,680
The world is her oyster.

1327
01:25:06,360 --> 01:25:08,440
She's gonna have some impact on it

1328
01:25:08,520 --> 01:25:10,920
as a result
of getting off the ship that night.

1329
01:25:24,520 --> 01:25:28,320
We learned very shortly after we got back

1330
01:25:28,840 --> 01:25:30,520
that Meghan was pregnant.

1331
01:25:31,160 --> 01:25:35,360
You know, she was pregnant that night
as we were fighting for our lives.

1332
01:25:36,040 --> 01:25:42,000
One of the greatest gifts I could've
been given was that pregnancy.

1333
01:25:45,080 --> 01:25:49,440
What's funny is my ultrasounds show,
when they timed the baby,

1334
01:25:49,520 --> 01:25:53,760
the… the conception date
was the night of the cruise disaster,

1335
01:25:53,840 --> 01:25:57,120
and we were like, "I can assure you that's
not when he was conceived," but, um…

1336
01:25:57,200 --> 01:25:58,200
[both chuckling]

1337
01:25:58,280 --> 01:26:00,840
Now you know why
I didn't have time to put my shirt on!

1338
01:26:00,920 --> 01:26:02,680
[both laughing]

1339
01:26:03,280 --> 01:26:05,280
[soaring orchestral music playing]