Be Careful About How You Refer to Someone and Why

Yamagami, Hasebe, and Saya are introduced to the Ward Office as new civil servants and are placed under the care of their upperclassman Ichimiya, who is rather unreliable. Hasebe is very relaxed to the point of slacking off every chance he gets, while Saya is very nervous because this is her first job. Yamagami is introduced to Chihaya, who is a very low-key and emotionless person. After the first few hours or so, the three newbies meet up again and share their disappointments. Saya was caught up in a long story with Mrs. Tanaka, unable to escape; Yamagami was scolded by a customer for taking too long in directing her to the right window; Hasebe was disheartened to discover that he couldn't slack off as frequently as he would've liked. Later however, Yamagami is shown making great progress, much to Saya's admiration. Afterwards, Hasebe, Ichimiya, and Saya find out that she's a modern day Jugemu (a great source of embarrassment for her), due to her parents not being able to decide on one first name. Yamagami reveals that the real reason she joined the civil service was to get revenge on the civil servant who carelessly allowed her birth certificate to pass without raising a single question about her name. Hasebe begins calling her "Lucy" (the first part of her name), to Lucy's great displeasure. After rescuing Lucy twice from some customers, her opinion of him changes, until he begins to make fun of her name again. Ichimiya and Saya later comment that although Lucy holds a grudge against the civil service, she's actually suited for the job.